Xilisoft Video Converter Ultim

Hi,
I have a CL Zen Vision: M 30GB with the latest EU firmware and am using v5.0.60 build 0625 to convert some videos that the Creative Media Toolbox Video Converter will not handle and am wondering if anyone has some tips on the best settings to use.
I am trying to replicate the 3 standard Media Toolbox profiles (Optimum (44Kbps), Good (764Kbps), Best (835Kbps)), but am not bothered whether I encode as AVI (with MP3 sound) or WMV (with WMA sound). However, most of the variations I have tried will not transfer to the Zen.
Other settings I am using by default are:
Video Size: 320x240
Frame Rate: Auto
Aspect Ratio: Auto
Same Quality: False
Zoom: Letterbox
I am extremely computer literate (I work as a SysAdmin), but cannot get my head round CODECs! It never ceases to amaze me that I can have two seemingly identical files encoded with DivX / Xvid and each will give completely different results when attempting to play / convert them.
As further information, I have Windows XP SP3, fully updated and have cleaned my machine as far as I can from any CODEC packs, which were just causing me problems (I have tried the Combined Community CODEC pack, NIMO, XP CODEC pack and K-Lite, as well as the DivX and Xvid installations) so I currently have a (hopefully) clean machine from that point of view.
The only other thing is that I use WMP (I know, I know...) to play files on my PC.
Anyway, any help / advice would be gratefully received!
Cheers,
Charles

Xilisoft Video Converter 2.1 is good

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