XIpod Touch in death spiral - unable to access main screen

My daughter's Ipod Touch, 4th gen needs a version update, but I'm unable to synch it to my Mac for the upgrade as the Ipod memory space is full.  I'm unable to access the Ipod main screens to delete apps to free space...the death spiral (blank screen w/the "thinking" circle) is all that appears.  Any ideas to break it out of the death spiral to reboot?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar              

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