XIR2 SP2 password needed

I am trying to download XIR2_sp2 and it is prompting me for a password to extract the zip file.  Where do I get this?
I also have a customer that is on version 11.5.11.1470 what service pack would this be?

Hi,
11.5.11.1470 refers to BO XIR2 + SP5 .You can get temporary license keys on our website.
1] Goto https://service.sap.com
2] Goto Keys and Requests tab
3] You can find license keys here.
Sincerely,
Nikhil Dharme

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