XL Reporter Can not connect to DI

I can install add-on XL Reporter. But when i click start its. The error message appear! 'XL Reporter cannot connect DI'. Anybody have any idea or anyway to solve this ploblem?

Suthee,
Please see this SAP Note from the SAP Business One Knowledgebase.
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E&note_numm=0000920328
HTH,
Eddy

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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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~~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~
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Hello,
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14:32:34:621 pg2a-pim1 Trace: Transport: Making connection attempt to host1: 172.19.10.31 port: 38001.
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14:32:35:713 pg2a-pim1 Trace: Transport: The attempt to connect was rejected..
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14:32:35:713 pg2a-pim1 Trace: Transport: Make sure that the application is listening for connection at the correct port number..
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I configured two duplexed SIP Dialers without Port Map. In baDialer logs I can see it can connect to Campaign Manager, CTI Servers, but it received "Port Map With ZERO Ports". Judging by what is written in SRND, this behavior is normal.
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14:38:51:351 dialer-baDialer Trace: Using registry key: Software\Cisco Systems, Inc.\ICM\cce\CurrentVersion.
14:38:51:354 dialer-baDialer Trace: EMT I/O completion ports: max threads=4, concurent threads=0.
14:38:51:355 dialer-baDialer Trace: Current Directory (C:\icm\cce\dialer).
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14:38:51:355 dialer-baDialer Trace: DialerMetrics::Instance, Dialer Manager Creating New instance..
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14:38:51:359 dialer-baDialer Trace: Attempting EMT connection to computer [172.19.10.30/172.19.10.30], port [40032].
14:38:51:611 dialer-baDialer Trace:    EMT connection established.
14:38:52:368 dialer-baDialer Trace: Registering with Campaign Manager.
14:38:52:370 dialer-baDialer Trace: Config received: [1] dialer PortThrottle:15.000000.
14:38:52:370 dialer-baDialer Trace: Trying to connect to server: 172.19.10.31 on port: 42027.
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14:38:52:372 dialer-baDialer Trace: Received Port Map With ZERO Ports.
14:38:52:372 dialer-baDialer Trace: Received Port Map With ZERO Ports.
14:38:52:372 dialer-baDialer Trace: Received Port Map With ZERO Ports.
14:38:52:372 dialer-baDialer Trace: (CLMGR)   CTI Client Event Report Request, invoke: 1, clients: [1].
14:38:53:382 dialer-baDialer Trace: Dailer Status Change,Old Status:cce-Dialer BADialer_SIP -X [CM-X] [CTI-U] [Ports-X] [MR-X] [SIP-U] 0x0.
14:38:53:382 dialer-baDialer Trace: Dailer Status Change,New Status:cce-Dialer BADialer_SIP -X [CM-A] [CTI-A] [Ports C:0,R:0,B:0] [MR-X] [SIP-U] 0x3.
14:38:53:382 dialer-baDialer Trace: (DD)   **** Media Routing PIM is not Connected ****.
14:38:53:382 dialer-baDialer Trace: (DD)   **** All SoftPhone Channels not Initialized ****.
14:38:53:382 dialer-baDialer Trace: (DD)   **** Configured SoftPhone Channels: [0], Initialized: [0] ****.
14:38:54:396 dialer-baDialer Trace: (DD)   **** Media Routing PIM is not Connected ****.
14:38:54:396 dialer-baDialer Trace: (DD)   **** All SoftPhone Channels not Initialized ****.
14:38:54:396 dialer-baDialer Trace: (DD)   **** Configured SoftPhone Channels: [0], Initialized: [0] ****.
14:38:55:410 dialer-baDialer Trace: (DD)   **** Media Routing PIM is not Connected ****.
14:38:55:410 dialer-baDialer Trace: (DD)   **** All SoftPhone Channels not Initialized ****.
I double checked the IP Addresses, MR port(38001), network interfaces order in Windows and everything looks ok.
A possible problem could be that I see no application listening on port 38001 with netstat -na.
Does anyone have any idea what else should I check?
Many thanks in advance,
Cristian

Also, here is an output of the Diag Portico when your MR is up and ports are registered and everything is healthy

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sredna wrote:Yes, I read the wiki page. Yes, everything is installed. It worked for a long time. I read the various manuals. I do it the correct, recomended way. It just does not work.
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Dear mr. B, I do not blame anybody anything. I report, as is, it does not work. On my system, in the hope that someone have something meaningful to say, not because I hoped for you to call me names. I do not know what your acronym means, and I do not wish to find out, since it appearently is there to make me less. I do not care for that.
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