XL Reporter problem when edit the report

Dear All,
We are facing a problem regarding the xl reporter. when we tried to edit the excel reporter report, there was an error message: Automation Error. Library not registered.
Then we tried to register the com add-ins but unfortunately it wasn't succesful. After we select the IXXLReporter.dll it wasn't display in COM Add-Ins window.
Do you have any idea what's the problem?
Thanks and Regards
Lailus

Dear Lailus,
In order to try to resolve the issue, could you please reinstall XL reporter
addon as per Note 819501.
Also please make sure that you are using the correct version of Microsoft
office application as per the supported platform available in the service
market place.
http://service.sap.com/smb/sbo/platforms
Regards,
Rakesh Pati
SAP Business One Forum Team.

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