XL Reporter Tool Bar

When I generate a report in XL Reporter my tool bar in XL is not active, it's greyed out.  What do I need to do to be able to use it?

Thanks for the suggestions.  I have restarted the applications and I'm logged on as a superuser.  Full disclosure, I'm running SBO 2007 and Office 2007.  The tool bar is showing up in Excel still "greyed" out.  Do I need to be a specific cell or column?  I been through the security settings and they are correct.  Could my report be flawed. 
Rebecca

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