XL2 Dead after capture

After trying to capture footage from my XL2 with FCP, the camera acts like it has no tape in it. It displays no timecode and wont play back what was recorded on the tape. It wont record anything either. I tried taking tape out and putting it back in but still wouldnt play. Camera is brand new so i dont see what could be wrong with it. I am using the newest version of FCP and everything is updated.
Thanks for any help

Not all Canon cameras have connection issues, but hanging around this site I've come to recognize their ability to connect in FCP is the most problematic of all the camera brands. If you have a Canon camcorder, and can not get it to connect up with FCP, the following is a way to sort through the issues and get it to work. Some are elegant - some are ugly.
Before we go any farther
-you should be using 'Firewire Basic' as the control protocol. If you aren't, go change it and try again.
-Also, verify that you have a solid installation of Quicktime. You may want to reinstall it using the 'delete receipts' method. Do a quick search here on the site - it is mentioned daily if not hourly.
With some confidence that the software installation and camera settings are correct ... and you still can't get the camera to work - the most direct solution is to purchase another, non-Canon device to use as your capturing machine. The Sony DSR-11 is highly recommended for DV work. A deck will save wear and tear on the camera's lightweight drive mechanism and will allow you to permanently connect a NTSC/PAL monitor for proper viewing. If you are working with HDV, you may have other issues ...
Beyond that, the path you take depends on the model of computer you own.
1. If you have a G5 tower or a MacPro, capture to a second internal drive with only the camera attached. A second internal drive is quite inexpensive these days if you do not already have one.
2. If you have a G5 tower (PCI) MacPro (PCI), G4 powerbook (PCMCIA) or MacBookPro (Expresscard 34) with an available slot, purchase the appropriate firewire card for the slot. Connect your camera to the card and you should be good to go. The new card creates a unique bus and will avoid collisions with the external drives.
3. If you do not have a slot or a second internal drive and you are stuck with the camera, welcome to the camera/drive shuffle.
- shut down and remove the external hard drive(s) from the system
- connect the camera directly to the firewire port of the computer
- start the camera then the computer
- capture to your internal (system) hard drive
- shut down the camera and computer
- disconnect the camera and reconnect the external hard drive(s)
- start hard drive(s) and computer
- move captured files to external hard drive(s)
- edit
If you output back to tape or wish to view your work on an external Video (NTSC or PAL) monitor, you need to set up the camera to use the firewire out as the A/DV converter or VTR - which means reversing the steps:
- copy the file back to the internal drive
- shut everything down
- disconnect the external drive(s)
- connect the camera to the firewire port (and the TV to the camera if needed)
- start the camera then the computer
- play the file.
One caveat here - You may have difficulty getting the file back to tape without dropping frames. Playing files off of the system drive is very demanding and they may have a hard time keeping up.
All in all, if you do not have the option for second bus (i.e. iMacs, eMacs, iBooks, MacBooks) you may want to think about a computer with expandable options next time.
Good luck.
x

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