XLReporter Com Add-in not loading

I have a problem with the XLReporter and am having a problem getting pointed in the right direction. Here is what is going on. We have the B1 client installed on our Terminal server to make it easy to demo. When someone needs to demo B1 from outside the office they use an RDP connection to the Terminal server and start the B1 client. They go to run the XLReporter, generate a report and get the error Com Add-in not loaded. But, when you open Excel and go to the Com Add-in it shows that it is loaded. This was the result even with the administrator logged in. When I log in to this server with my log in I have no problems, the reporter works good. I have been through a complete uninstall and reinstall of the client. I even removed all left over files from the first install to include running the IXXL registery cleaner tool. I did the reinstall under the administrator login. I hope that you can get me pointed to the right place for info on this. The system is B12007A-47 on a Windows 2003 server with SQL2005.
Thank you for your time on this matter.
John

Gordon, I have opened Excel and manually added the IXXLReporter.dll to the Com Add-in while I was logged in as Administrator.It will not start.
Jim, the 2007A B1 client that is installed on the computer auto installs the XLReporter when you install the client. I have uninstalled the client, ran the registry cleaner for XLR and then reinstalled. I did all of this while logged on as the administrator. Still wont work while logged in as administrator. But, when I log on as myself it works

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