XML files imported into SPRC are not properly loading associated data into SPRC

Hi EHS Gurus,
My Issue is - XML files imported into SPRC are not properly loading associated data into SPRC .
When am uploading the XML files manually its working fine in /TDAG/CPM00.
The same when we are uploading the XML files thru basis program IPC (XML) Documents into SAP , its not working .In XMl file it showing its complaint the same time compliance workbench complaint statues it showing empty .
for you reference pls see the attached screenshot .
Pls can you help me on this .
Regards,
Suresh.

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Attractive Force XML.vi ‏23 KB

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at com.plumtree.analytics.collector.cache.DimensionManager.manageDBImage(DimensionManager.java:139)
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at com.plumtree.analytics.collector.DataResolver.handleEvent(DataResolver.java:165)
at com.plumtree.analytics.collector.DataResolver.run(DataResolver.java:126)
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at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
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at org.hibernate.cfg.Mappings.addImport(Mappings.java:105)
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at org.apache.catalina.startup.Catalina.start(Catalina.java:566)
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wrapper_collector.log
INFO | jvm 1 | 2009/11/10 17:25:22 | at com.plumtree.analytics.collector.eventhandler.PortletViewHandler.handle(PortletViewHandler.java:46)
INFO | jvm 1 | 2009/11/10 17:25:22 | at com.plumtree.analytics.collector.DataResolver.handleEvent(DataResolver.java:165)
INFO | jvm 1 | 2009/11/10 17:25:22 | at com.plumtree.analytics.collector.DataResolver.run(DataResolver.java:126)
INFO | jvm 1 | 2009/11/10 17:25:22 | Caused by: java.sql.SQLException: [plumtree][Oracle JDBC Driver][Oracle]ORA-00001: unique constraint (ANALYTICSDBUSER.IX_USERBYUSERID) violated
INFO | jvm 1 | 2009/11/10 17:25:22 |
INFO | jvm 1 | 2009/11/10 17:25:22 | at com.plumtree.jdbc.base.BaseExceptions.createException(Unknown Source)

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0                                                                                (J04)Acute laryngitis and tracheitis                                             0
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