Xml parsing error: invalid character

We started receving below error while opening PDF forms in the browser , its started happening from today for several users. They were using IE and Adobe Reader 10.1
Any one saw this error before?
xml parsing error: invalid character number (error code 14), line 3 , column 264 of file....

We can see this issue only in Adobe Reader XI (11.0.01), X (10.1.5) And 9.5.3 in OS Win XP and 7.0. This happens only in IE. Fire Fox it works fine.
We rolled back to Adobe Reader 10.1.3 , works perfect.

Similar Messages

XML Parser error Invalid Char

When using proxy to download data from ECC to XI -- XML parser throws this error --
com.sap.aii.utilxi.misc.api.BaseRuntimeException: Fatal Error: com.sap.engine.lib.xml.parser.ParserException: Invalid char #0x1a(:main:, row:1, col:50831067) at com.sap.aii.mappingtool.tf3.Transformer.checkParserException
Is there are setting to handle such hexadecimal charaters?
Right now the option is to use java code to scan this XML document for such char's and replace with space before message mapping....I am eager to know a better solution .Thanks

Hi,
Did you ever get an answer to this question?
I'm seeing a similar issue where ECC is sending an invalid character 0x13 in an XML message. I would have expected the adapter to encode this properly in an XML document.
Isn't this basic, foundational stuff? It's preparing and sending an invalid XML document.
What am I missing and/or what is ECC missing?

WHAT IS THE FIX TO THIS ERROR: XML Parsing error: not well-formed (invalid token) (error code 4)

Hello, looking to see if there's anyone out there who knows how to resolve this error from popping up when I open a previously saved adobe file with data populated inside (tax form).
The error states:
XML Parsing error: not well-formed (invalid token) (error code 4), line 16028, column 2 of file.
So when I go to open this file, THAT ERROR appears. But then allows me to view the content inside the PDF (tax form) - however it will not allow further editing - this is an issue.
This began after working and populating certain files, then transferring to a hosting site. Now when I open any PDF file from the hosting site, the error appears. Could just be coincidental however throwing that out there in case it's useful.
What causes this error & what is the fix?
Cheers!

Unfortunately No. This was a tax form downloaded from IRS.gov. The PDF file has been populated and saved off. I believe the file has somehow become corrupt. Curious how to cleanse the file so it opens without issue (that error message).
Thanks for your response

Deserialization error: XML parsing error: Illegal XML character

Hi All,
Anybody knows what caused this? This error occured at the client side when the server returned an object that contains other objects to client during a jaxrpc call. It worked before, something is definitely changed, I reversed my changes but still the same.
Please help, thanx a lot.
[java] java.rmi.RemoteException: Runtime exception; nested exception is:
[java] deserialization error: deserialization error: deserialization error: XML parsing error: com.sun.xml.rpc.sp.ParseException:2: Illegal XML character:
[java] at com.sun.xml.rpc.client.StreamingSender._send(StreamingSender.java:234)
[java] at com.ummq.ME_Stub.getMsg(MsgExpertIF_Stub.java:1333)
[java] at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1764)
[java] at javax.swing.AbstractButton$ForwardActionEvents.actionPerforme
d(AbstractButton.java:1817)
[java] at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:419)
[java] at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:257)
[java] at javax.swing.AbstractButton.doClick(AbstractButton.java:289)
[java] at javax.swing.plaf.basic.BasicMenuItemUI.doClick(BasicMenuItemUI.java:1109)
[java] at javax.swing.plaf.basic.BasicMenuItemUI$MouseInputHandler.mous
eReleased(BasicMenuItemUI.java:943)
[java] at java.awt.Component.processMouseEvent(Component.java:5093)
[java] at java.awt.Component.processEvent(Component.java:4890)
[java] at java.awt.Container.processEvent(Container.java:1566)
[java] at java.awt.Component.dispatchEventImpl(Component.java:3598)
[java] at java.awt.Container.dispatchEventImpl(Container.java:1623)
[java] at java.awt.Component.dispatchEvent(Component.java:3439)
[java] at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:3450)
[java] at java.awt.LightweightDispatcher.processMouseEvent(Container.java:3165)
[java] at java.awt.LightweightDispatcher.dispatchEvent(Container.java:3095)
[java] at java.awt.Container.dispatchEventImpl(Container.java:1609)
[java] at java.awt.Window.dispatchEventImpl(Window.java:1585)
[java] at java.awt.Component.dispatchEvent(Component.java:3439)
[java] at java.awt.EventQueue.dispatchEvent(EventQueue.java:450)
[java] at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:197)
[java] at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
[java] at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:144)
[java] at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:136)
[java] at java.awt.EventDispatchThread.run(EventDispatchThread.java:99)
[java] Caused by: deserialization error: deserialization error: deserialization error: XML parsing error: com.sun.xml.rpc.sp.ParseException:2: Illegal XML character:
[java] at com.sun.xml.rpc.encoding.SOAPDeserializationContext.deseriali
zeMultiRefObjects(SOAPDeserializationContext.java:65)
[java] before getMsg
[java] at com.sun.xml.rpc.client.StreamingSender._send(StreamingSender.java:175)
[java] ... 30 more
[java] java.rmi.RemoteException: Runtime exception; nested exception is:
[java] deserialization error: deserialization error: deserialization error: XML parsing error: com.sun.xml.rpc.sp.ParseException:2: Illegal XML character:
[java] at com.sun.xml.rpc.client.StreamingSender._send(StreamingSender.java:234)
[java] at javax.swing.JComboBox.fireItemStateChanged(JComboBox.java:1161)
[java] at javax.swing.JComboBox.selectedItemChanged(JComboBox.java:1218)
[java] at javax.swing.JComboBox.contentsChanged(JComboBox.java:1265)
[java] at javax.swing.AbstractListModel.fireContentsChanged(AbstractListModel.java:100)
[java] at javax.swing.DefaultComboBoxModel.setSelectedItem(DefaultComboBoxModel.java:88)
[java] at javax.swing.JComboBox.setSelectedItem(JComboBox.java:551)
[java] at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1764)
[java] at javax.swing.AbstractButton$ForwardActionEvents.actionPerforme
d(AbstractButton.java:1817)
[java] at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:419)
[java] at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:257)
[java] at javax.swing.AbstractButton.doClick(AbstractButton.java:289)
[java] at javax.swing.plaf.basic.BasicMenuItemUI.doClick(BasicMenuItemUI.java:1109)
[java] at javax.swing.plaf.basic.BasicMenuItemUI$MouseInputHandler.mous
eReleased(BasicMenuItemUI.java:943)
[java] at java.awt.Component.processMouseEvent(Component.java:5093)
[java] at java.awt.Component.processEvent(Component.java:4890)
[java] at java.awt.Container.processEvent(Container.java:1566)
[java] at java.awt.Component.dispatchEventImpl(Component.java:3598)
[java] at java.awt.Container.dispatchEventImpl(Container.java:1623)
[java] at java.awt.Component.dispatchEvent(Component.java:3439)
[java] at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:3450)
[java] at java.awt.LightweightDispatcher.processMouseEvent(Container.java:3165)
[java] at java.awt.LightweightDispatcher.dispatchEvent(Container.java:3095)
[java] at java.awt.Container.dispatchEventImpl(Container.java:1609)
[java] at java.awt.Window.dispatchEventImpl(Window.java:1585)
[java] at java.awt.Component.dispatchEvent(Component.java:3439)
[java] at java.awt.EventQueue.dispatchEvent(EventQueue.java:450)
[java] at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:197)
[java] at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
[java] at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:144)
[java] at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:136)
[java] at java.awt.EventDispatchThread.run(EventDispatchThread.java:99)
[java] Caused by: deserialization error: deserialization error: deserializa
tion error: XML parsing error: com.sun.xml.rpc.sp.ParseException:2: Illegal XML character:
[java] at com.sun.xml.rpc.encoding.SOAPDeserializationContext.deseriali
zeMultiRefObjects(SOAPDeserializationContext.java:65)
[java] at com.sun.xml.rpc.client.StreamingSender._send(StreamingSender.java:175)
[java] ... 39 more

What type of encoding are you using? Do you transform a string in an array of bytes or viceversa?
Marco

XML Parsing error: not well-formed (invalid token) (error code 4) --- Urgent Help Needed!

Hi all, what im doing now is im trying to create a database connection my my MS SQL 2005 database. I created a data source and went to my Adobe Lifecycle Designer 7.1, i created a new data connection, selected OLEDB and created the connection string using the build function.
Ok, now the problem is, after creating the new data connection and i click on the preview tab, i will receive the error stated above.
'XML Parsing error: not well-formed (invalid token) (error code 4), line 444, column 1 of file'
Does anyone know why am i receiving this error and how do i go about solving this?
I need this database connection to pre-fill my form when the user downloads the form =(

I have a vital form that clients fill out, which is passed to many people in the company along the workflow. The form is a Planner and we have in the following PDF, Word Doc..
Well before, the Planner.pdf was originally created in Word, since most people have access to Word.. but evolved to a PDF form created from the Word Doc via Adobe LiveCycle Designer 8.0 w/ User Rights enabled so that the form could be filled out and saved using Adobe Reader.. which was a step better than Word.. being that it is free. But this needed to be easier and more to the point b/c some clients don't particularly like installing the latest version of Reader, even if you provide them the link. Nor do they like saving the form, filling the form, and attaching the form to send back.
My goal is to have the client fill an HTML version of the form, submit and be done with it, but everyone in the workflow be able to easily receive the filled Planner as a PDF form.
So some months ago I ran into this post Chris Trip, "Populate Livecycle PDF from mySQL database using PHP" #8, 22 Sep 2007 4:37 pm
which uses the command line Win32 pdftk.exe to merge an FDF file into an existing PDF on the remote server, and serve this to whoever.
My problem was with shared hosting and having the ability to use the Win32 pdftk.exe along with PHP which is predominantly used on Linux boxes. And we used a Linux box.
so i created the following unorthodox method, which a client fills the HTML version of the Planner, all field values are INSERTED into a table in MySQL DB, I and all filled planners that have been filled by clients to date can be viewed from a repository page where an XML file is served up of the corresponding client, but someone would have to have Acrobat Professional, to import the form data from the XML file into a blank form.. altoughh this is simple for me.. I have the PHP file already created so that when a Planner is filled and client submits. >> the an email is sent to me with a table row from the repository of the client name, #, email, and a link to d-load the XML file,
But I also have the PHP files created so that the Planner can be sent to by email to various people in the workflow with certain fileds ommitted they they do not need to see, but instead of the XML file beiong served up i need the filled PDF Planner to be served.
I can do this locally with ease on a testing server, but I am currently trying to use another host that uses cross-platform compatibility so i can use PHP and the pdftk.exe to achieve this, as that is why I am having to serve up an XML file b/c we use a Linux server for our website, and cant execute the exe.
Now that I am testing the other server (cross-platform host), just to use them to do the PDF handling (and it's only $5 per month) I am having problems with getting READ, WRITE, EXECUTE permissions..
Si guess a good question to ask is can PHP do the same procedure as the pdftk.exe, and i can eleminate it.
or how in the heck can i get this data from the DB into a blank PDF form, like i have described??
here are some link to reference
Populating a LiveCycle PDF with PHP and MySQL
http://www.andrewheiss.com/Tutorials?page=LiveCycle_PDFs_and_MySQL
HTML form that passed data into a PDF
http://www.mactech.com/articles/mactech/Vol.20/20.11/FillOnlinePDFFormsUsingHTML/index.htm l
and an example
http://accesspdf.com/html_pdf_form/

Xml parsing error: not well-formed (invalid token) (error code 4) - URGENT

Hi all, i am doing an adobe form which requires me to pre-fill my form when a user downloads the form, but 1st i need a database connection, after creating a Data Source, i opened my intereactive form and created a new data connection, but after creating a data connection and i click on the preview tab, i will receive this error:
'Xml parsing error: not well-formed (invalid token) (error code 4), line 444, column 1 of file'
It really is a headach for me, i tried many ways of creating a database connection to my MS SQL 2005 database but failed, can anyone tell me why is am i receiving this error? and can someone guide me on solving this problem?
POINTS AWARDED HANDSOMELY IF ANYONE IS WILLING TO HELP ME
Thanks in advance

Hi all, i am doing an adobe form which requires me to pre-fill my form when a user downloads the form, but 1st i need a database connection, after creating a Data Source, i opened my intereactive form and created a new data connection, but after creating a data connection and i click on the preview tab, i will receive this error:
'Xml parsing error: not well-formed (invalid token) (error code 4), line 444, column 1 of file'
It really is a headach for me, i tried many ways of creating a database connection to my MS SQL 2005 database but failed, can anyone tell me why is am i receiving this error? and can someone guide me on solving this problem?
POINTS AWARDED HANDSOMELY IF ANYONE IS WILLING TO HELP ME
Thanks in advance

Can anyone help me fix an XML Parsing Error?

Hi I have been working with a form in a PDF and suddenly it won't let me open it. The following error pops up: "Xml parsing error: not well-formed (invalid token) (error code 4), line 71537, column 695 of file" and I haven't been able to come up with a solution. A lot of data has been entered into this file for a grant that my clinic is applying for, so if anyone can help me I would be greatly appreciative.

Hm, now I get:
JPVNCManager.java:211: warning: [unchecked] unchecked cast
found : java.lang.Object
required: java.util.Vector<java.lang.String>
Vector<String> v1 = (Vector<String>)o1;
^
JPVNCManager.java:212: warning: [unchecked] unchecked cast
found : java.lang.Object
required: java.util.Vector<java.lang.String>
Vector<String> v2 = (Vector<String>)o2;
^
JPVNCManager.java:207: warning: [unchecked] unchecked conversion
found : java.util.Vector
required: java.util.List<T>
Collections.sort(main, new Comparator()
^
JPVNCManager.java:207: warning: [unchecked] unchecked conversion
found : <anonymous java.util.Comparator>
required: java.util.Comparator<? super T>
Collections.sort(main, new Comparator()
^
JPVNCManager.java:207: warning: [unchecked] unchecked method invocation: <T>sort(java.util.List<T>,java.util.Comparator<? super T>) in java.util.Collections is applied to (java.util.Vector,<anonymous java.util.Comparator>)
Collections.sort(main, new Comparator()
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James

XML parsing error, whitespace expected

I'm seeing this "XML parsing" error in the SSRS Logs once in a while and I don't know what is causing it. The weird thing is that the report doesn't get this error everytime, most of the time it will work. I originally thought that
it might be the data that is being returned but I don't know if this is the case. Usually when a user gets an error, they'll just run it again later and it'll work the 2nd time. I looked at the report parameters in the ExecutionLogStorage table and the same
parameters are passed in each time.
Does anyone have any ideas of where I can look to get to the bottom of this one? Any help is appreciated.
The actual error from the logs is below:
processing!ReportServer_0-26!fdc!05/08/2014-13:33:12:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: , Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Query execution failed for dataset 'DataSet1'. ---> System.Data.SqlClient.SqlException: XML parsing: line 1, character 121, whitespace expected
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior)
at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior behavior)
at Microsoft.ReportingServices.DataExtensions.SqlCommandWrapperExtension.ExecuteReader(CommandBehavior behavior)
at Microsoft.ReportingServices.OnDemandProcessing.RuntimeDataSet.RunEmbeddedQuery(Boolean& readerExtensionsSupported, Boolean& readerFieldProperties, List`1 queryParams, Object[] paramValues)
Thanks,
-Song

Hi Song,
Sorry for the delay.
I am trying to involve someone more familiar with this topic for a further look at this issue. Sometime delay might be expected from the job transferring. Your patience is greatly appreciated.
Thank you for your understanding and support.
Regards,
Katherine Xiong
Katherine Xiong
TechNet Community Support

Adobe Designer 7.0 - XML parsing error when data connection to XML with UTF-16

Hi all
 
 I need to change my data connection xml file to use UTF-16 instead of ISO-8859-1. When I connect the file with the UTF-16 encoding, I receive the following error
 
 Invalid XML: Xml parsing error: encoding specified in XML declaration is incorrect (error code 19) ..
 
 The XML declaration is:
 <?xml version="1.0" encoding="utf-16"?>
 
 I am able to succesfully set the encoding to "UTF-8". UTF-16 should also be possible.
 
 Has anyone seen this error before ? How can I resolve this ?
 
 Thanks in advance
 
 Bilal Haniff

Thank you, expert, for your quick reply.
Described problem got solved: we noticed later that the extra text only appears for users using Adobe professional 7.0, 'normal' users with adobe 8.0 reader don't get the extra text, so that is ok for us.

XML parse error in IPS

I've setup IPS on 5515-X
In Cisco IDM in "Events" i see a lot of:
evError: eventId=6823483858390 vendor=Cisco severity=error
originator:
    hostId: ips5515
    appName: mainApp
    appInstanceId: 1232
time: avg 28, 2014 20:26:15 UTC offset=120 timeZone=GMT+01:00
errorMessage: XML Parser error at line: 1, at character: 0: no element found name=errInvalidDocument
version of sensor:
Mod SSM Application Name           Status           SSM Application Version
ips IPS                            Up               7.3(2)E4
Does anyone have similar problem?

Okay after further investigation this error shows up only when i connect with Cisco IDM. So i suspect there must be a bug in IDM 7.3.2.

R12 - Format Payment Instructions XML Parsing Error: not well-formed

We are going from 11.5.10 to R12,
We followed the Note : 562806.1 to generate the XML file but we are getting the following error?
XML Parsing Error: not well-formed
Location: http://XXXXXXXXXXXXXX.com:8030/OA_CGI/FNDWRR.exe?temp_id=3412576704
Line Number 1, Column 9:%PDF-1.4
--------^
Any help or suggestions would be great!
Thanks

Please see if the solution in (BI Publisher Reports End With Error When There Is An Ampersand Character ( & ) On The Xml Data File [ID 1081175.1]) is applicable.
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XML Parser Error in bpel java exec code

hi,
When BPEL PM is loading processes from the deploy directory, the following exception is thrown. Any thoughts on why this XML error is being thrown ? Also, this problem is not consistently reproducible.
Thanks,
Ravikiran
bpel<Line 232, Column 72>: XML-24523: (Error) Invalid value 'NotifyFoo' for attribute: 'name'.
[Potential fix]: Fix the invalid XML.
at com.collaxa.cube.lang.compiler.CubeProcessor.validateServerSide(CubeProcessor.java:1156)
at com.collaxa.cube.lang.compiler.CubeProcessor.transformServerSide(CubeProcessor.java:627)
at com.collaxa.cube.lang.compiler.CubeParserHelper.compileServerSide(CubeParserHelper.java:132)
at com.collaxa.cube.engine.deployment.CubeProcessFactory.generateProcessClass(CubeProcessFactory.java:239)
39,0-1 10%

One more piece of information that may be relevant. There are 4 BPEL processes that are deployed (copied into deploy directory) that all have "NotifyFoo" java exec element. Is it that somehow some parser is seeing this "name" attribute "NotifyFoo" refered to in two processes as being used twice in the same process? Perhaps this is because the element is a Java code ?
Thanks,
Ravikiran

XML-22108: (Error) Invalid Source - URL format is incorrect

Hi,
When following statement is executed from PERL getting err msg.
`$JAVA_RUNTIME org.apache.xalan.xslt.Process -in $work_xml_file -xsl $xsl_file -out $sql_file 2>&1`;
XML-22108: (Error) Invalid Source - URL format is incorrect.
XML-22000: (Fatal Error) Error while parsing XSL file (no protocol:xsl file).
Exception in thread "main" java.lang.NullPointerException
at oracle.xml.parser.v2.DOMLocator.getPublicId(DOMLocator.java:101)
at org.apache.xml.utils.DefaultErrorHandler.printLocation(DefaultErrorHandler.java:341)
at org.apache.xalan.xslt.Process.main(Process.java:1091)
Kindly help me to resolve the issue.
Thanks and Regards,
Vijay

Hi Alosh,
Thanks for the reply.
We are in process of upgrading Oracle Apps R11i into R12. This statement works fine in 11i but not working in R12. I think issue is not with -IN, -XSL and -OUT parameters.
Thanks and Regards,
Vijay

Since installing the latest update, Firefox will not load; it gives me the following error -- XML Parsing Error: not well formed.

since installing the latest update, Firefox first operated with some errors but now will not load at all; it gives me the following error --
XML Parsing Error: not well formed
locations chrome://browser/content/browser.xml
Line Number 1191, column 20:
utton id="back-forward-dropmarker" type="menu" chromedir="&locale.dir;"-------------------
please note that the words "utton ID" are exactly as the error message gives it; and at the end of the message there are exactly 19 hyphens.
I don't know why this faulty code is referencing things to do with "chrome"... the Chrome browser is not installed on this PC or anywhere on our network.
Also, this is not the first problem I had after clicking Firefox's prompt for the latest update. Before Firefox retreated into this error message, it was loading but running with some faults...
1. the bookmark symbol was not appearing on the right hand side of the URL line, so I had always to click on "bookmark this page", after which the bookmark symbol did appear; however I don't know if the bookmarking function worked properly.
2. the back and forward buttons were not highlighted, as if I had not come from a previous page; so once I clicked on a link to a new page I could not go back to where I came from because Fiefox thought I hadn't come from anywhere.
3. there may have been other errors, but I did not find them.
How do I reinstate my Firefox program to work properly please? do I have to download the latest version and reinstal? if so, do I have to remove the old version first? or is there a fix?
Even to write this message I have been forced to use (yuk -- I don't like to say this!!!) Internet Explorer. So please -- I need help urgently.
Thanks,
NOEL

Some how I solved my problem by opening a user account and downloading Firefox 4.0 beta and installing it, I did try it, worked fine, so I did close the user account and did go back to my own account(switched user), the main page that I had problem with Firefox which would not open, I dabble click on Firefox it start working again!! I hope that solves your problem too.
firefox will not open, it gives me this cod and would not turn off, Error on switching in renew: NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref] id: none

I am recieving an xml parsing error message on a website I use for work. It used to work on firefox but now it has stopped. It works with other browsers though.

XML Parsing Error: XML or text declaration not at start of entity
Location: https://evalue.internationaldelivers.com/service/SVCDOCS/Navistar/isisxsl.xsl
Line Number 2, Column 1:<?xml version='1.0'?>
^
That is the error I receive the page loads and half the content appears but the other half is blank and I receive that instead. I can attach a screenshot if needed.

May be cookies issue try this
Reload the webpage while bypassing the cache
*Hold down the ''Shift'' key and click the ''Reload'' button with a left click.
*Press ''Ctrl'' + ''F5'' or ''Ctrl'' + ''Shift'' + ''R'' (Windows and Linux)
*Press ''Command'' + ''Shift'' + ''R'' (Mac)
Clear the cache and the cookies from sites that cause problems.
'''Clear the Cache''': Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
'''Remove Cookies''' from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them

Xml parsing error: invalid character

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