XMPSES file extension and Out of Sync issues

I captured a VHS tape to an AVI. If I watch this file using Windows Media player, the audio and video are in sync. I then imported the AVI into PE11 and created a video project. I selected the MPEG option for Computer under Publish+Share. I did not change any settings. The preset is NTSC DVD Standard. When the project was complete, I now have two files
FILENAME.MPG
FILENAME.MPG.XMPSES
Also, when I play the .MPG file using Windows Media player, the audio and video are out of sync. The audio is delayed by a couple seconds.
I am using Windows 8.1
Does anyone know why PE11 creates the two files? Is this related to the sync issues?
thanks,

uberjaeger
That .xmpses is an informational file attributed to Adobe and described as a Premiere Elements DVD Marker File (has information about DVD marker project, chapters, titles and scenes). I can confirm its existance. I do not suspect that as the source of your out of sync audio in your Publish+Share/Computer/MPEG with NTSC DVD Standard export.
How did you capture the VHS tape to AVI and what type of AVI did put on the Premiere Elements 11 Timeline....DV AVI? If DV AVI, was it type 1 or type 2?
What were the properties of this import into Premiere Elements 11 - 720 x 480 4:3 @ 29.97 interlaced frames per second or something else? What did you use for Add Media?
What was the project preset of this Premiere Elements 11 project? Did you set the project preset to NTSC DV Standard manually before the Add Media or did you let the program automatically set the project preset based on the first video drag to the project's Timeline? If the program took charge, what did it set? Please see Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio (even if grayed out).
If you take your Timeline directly to Publish+Share/Disc/DVD disc, does the DVD-VIDEO standard on DVD disc play back with out of sync audio?
By the way, do you have the VLC Player and does your mpg play back with audio out of sync there?
Let us start here and then decide what next.
Thank you.
ATR

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This is what it says under FORMAT: 24-bit Integer (Little Endian), Mono, 48.000 kHz
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Message was edited by: Lloyd Dexter

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Message was edited by: Ingo2711

Flash Player doesn't play smoothly and out of sync in full screen

Hello! Everyone
The flash player (11.2.202.235) does not play smoothly and in full screen audio and vidoe is out of sync. I didn't use to have any problem at all, it only started about two weeks ago and since then despite trying various things (i.e. disabling hardware excelration, uninstalling & reinstalling, trying various browsers etc.) has not resolved the issue. I don't know why it has suddenly stopped playing smoothly as I have not installed any software recently which might have cuased this.
I am using Windows XP (service pack3) and have dual partion with dual operating system (both XP). There is the same problem on both operarting system and flash player won't run smoothly on either of them. Although my computer and graphics card is quite old but the downloaded movies/DVD playback is fine even in full screen. It runs smoothly and audio&video is in sync so I don't think it could my the graphics card.
As I mentioned I have tried all the browsers but without any luck. The BBC iplayer plays ok most of the time if not in full screen but as soon as you make it full screen the vidoe is more like a slide show and very jittery and audio&video gets out of sync. Same with youtube vidoes, they play ok when not in full screen but the video in full screen does not play smoothly and audio&vidoes gets out of sync. However the ITV player & Channel 4 content on 4OD does not even play smoothly when not in full screen and the video&audio is out of sync all the time.
It would be really helpful if anyone can suggest anything to resolve this issue as I have not been able to find anything on the internet to solve the problem and its driving me up the wall. Although I have tried to include as much details as I could think of so please let me know if I have missed any details that could be crucial in order to identify the problem.
Thank you very much for reading this and taking the time to reply and your feedback.
Below is the DxDiag report for my laptop:
Time of this report: 4/22/2012, 00:15:58
Machine name: TIMES-LAPTOP
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
Language: English (Regional Setting: English)
System Manufacturer: TimeComputers
System Model: VT8372
BIOS: Insyde Software MobilePRO BIOS Version 4.00.01
Processor: mobile AMD Athlon(tm) XP 2000+, MMX, 3DNow, ~1.7GHz
Memory: 1248MB RAM
Page File: 809MB used, 2790MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904) DX
Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
------------ DxDiag Notes ------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
-------------------- DirectX Debug Levels --------------------
Direct3D:    0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
--------------- Display Devices ---------------
Card name: S3 Graphics ProSavageDDR
Manufacturer: S3 Graphics Co., Ltd.
Chip type: S3 ProSavage DDR
DAC type: S3 SDAC
Device Key: Enum\PCI\VEN_5333&DEV_8D04&SUBSYS_83751071&REV_00
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Digital Flat Panel (1024x768)   Monitor Max Res:
Driver Name: s3gnb.dll
Driver Version: 6.14.0010.0025 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/2/2004 14:02:26, 402048 bytes
WHQL Logo'd: Yes   WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: s3gnbm.sys
Mini VDD Date: 3/2/2004 14:02:30, 167040 bytes
Device Identifier: {D7B75DD3-CE44-11CF-D873-7FA3A1C2CB35}
Vendor ID: 0x5333
Device ID: 0x8D04
SubSys ID: 0x83751071
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_A ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled DDraw
Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
------------- Sound Devices -------------
Description: Vinyl AC'97 Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_83751071&REV_50
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: vinyl97.sys
Driver Version: 6.14.0001.4170 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/10/2006 07:32:14, 204672 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 48000 Static/Strm
HW Mix Bufs: 1, 0 Static/Strm
HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No EAX(tm) 2.0
Listen/Src: No, No    I3DL2(tm)
Listen/Src: No, No Sensaura(tm)
ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
--------------------- Sound Capture Devices ---------------------
Description: Vinyl AC'97 Audio (WAVE)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: vinyl97.sys
Driver Version: 6.14.0001.4170 (English)
Driver Attributes: Final Retail
Date and Size: 8/10/2006 07:32:14, 204672 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
----------- DirectMusic -----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Vinyl AC'97 Audio (WAVE), Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
------------------- DirectInput Devices -------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
----------- USB Devices -----------
+ USB Root Hub |
Vendor/Product ID: 0x1106, 0x3038 |
Matching Device ID: usb\root_hub |
Service: usbhub |
Driver: usbhub.sys, 4/13/2008 19:45:37, 59520 bytes |
Driver: usbd.sys, 8/23/2001 13:00:00, 4736 bytes

Would you mind opening a new bug on this at bugbase.adobe.com? Please include your dxdiag report, a specific URL and a link to this forum thread.
In the meantime, you might want to try our 11.3 beta or rollback to a previous version of the player to see if that resolves the problem.
Thanks,
Chris

In Yosemite, dropping files in and out of folders on my desktop causes a freeze. Must relaunch the finder window.

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A day or two later, I began to notice—with increasing seriousness and frequency—open windows stuttering when I tried to move them around the desktop. They moved, but with halts and stutters.
When we opened Activity Monitor and saw 6 BG of 8BG memory used, we figured this is serious. After an EtreCheck we noticed we had to update a version of FlashPlayer, which we did. But our problem is still here. Help!
One probably rare item used with this computer is a Maltron Keyboard. This keyboard is made to be used with Macs and I found no issues relating to Yosemite on their website, but just thought I'd mention it.
EtreCheck version: 2.1.5 (108)
Report generated December 20, 2014 at 10:40:00 AM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (Retina 5K, 27-inch, Late 2014) (Verified)
iMac - model: iMac15,1
1 3.5 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
AMD Radeon R9 M290X - VRAM: 2048 MB
iMac spdisplays_5120x2880Retina
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:25:40
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.10 GB (310.00 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
PNY Technologies USB 3.0 FD 62.06 GB
USB30FD (disk2s1) /Volumes/USB30FD : 62.06 GB (61.85 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
MALTRON USB Keyboard
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.2.2.3 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
RealPlayer Plugin: Version: Unknown [Support]
Silverlight: Version: 4.1.10329.0 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
AdBlock [Installed]
3rd Party Preference Panes: ℹ️
APC PowerChute Personal Edition [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Perian [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.10 GB Disk used: 189.10 GB
Destinations:
LaCie [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk:
Top Processes by CPU: ℹ️
7% mds
2% WindowServer
1% fontd
0% taskgated
0% Finder
Top Processes by Memory: ℹ️
472 MB firefox
249 MB WindowServer
223 MB soffice
146 MB Finder
146 MB Activity Monitor
Virtual Memory Information: ℹ️
3.78 GB Free RAM
2.55 GB Active RAM
1.34 GB Inactive RAM
923 MB Wired RAM
1.94 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 20, 2014, 10:35:50 AM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2014-12-20-103550_[redacted].crash
Dec 20, 2014, 10:28:33 AM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2014-12-20-102833_[redacted].crash
Dec 20, 2014, 08:14:56 AM Self test - passed

Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

ITunes and iPhone 4 sync issues with Windows 7 64 bit

I am getting several errors with sync'ing iTunes to my iPhone on windows7 64bit. I reinstalled iTunes, I did a repair on iTunes, even tried a RESTORE on iPhone, but it gives me so many errors one after another after another.
1. Some of the items were NOT copied to iPhone "iPhone" because one ore more errors occured.
2. Attempting to copy to the disk "iPhone" failed. An internal device error occured.
3. The iPhone "iPhone" can NOT be synced. An unknown error occured (0xE8004006).
4. The iPhone "iPhone" can not be synced. The required file can not be found.
5. The iPhone "iPhone" can not be synced. A duplicate filename was specified.
6. The iPhone "iPhone" can not be synced. An internal device error occured.
These errors keep appearing one after the other.
I have fully uninstalled iTunes and ALL Apple programs from my PC, rebooted, disabled antivirus/firewall software, etc.
I have tried changing time zones.
I have created a new user account on same laptop and still have same issues with iTunes.
Restore fails with error "Unable to read file or file is corrupt".
Yet iTunes works fine on a 32bit operating system of Windows 7.
The problem is that I upgraded my laptop and the new laptop is Win7 64bit. I have ALL the newest drivers, and I checked to ensure it was not a BIOS or CHIPSET driver causing issues. All windows updates are up to date and current.
I have been trying for over a week with every piece of trouble shooting I can find to make this work.
Any help or further information would be VERY GREATLY APPRECIATED.
Thanks in Advance

I too am having the exact same issues on the same laptop! I spent an hour last night with "supervisor" in tech support who didn't solve my problem but did close the ticket (210757099 for any Apple people that might read this). Thanks a lot Ben!
I have seven ipod/iphone/ipad devices so I am very familiar with how to sync. In the last few weeks, version 10.2 of iTunes (I'm up to 10.2.1.1) has gotten less and less reliable in successfully sync'ing to the devices. It started out with my 3GS, but my iPhone 4 was fine. Then I got an iPad2 and now NOTHING will sync properly. Every time I plug one in (or press the sync button) it wants to do a restore from the backup made the last time it sync'd. It does that, reboots the device and sync's.
I've gotten a ton of errors, here's a sample.
iBooks couldn't be installed on my iPhone unknown error 0xE800000C
Textie couldn't be installed on my iPhone, unknown error 0xE8000013
"failed required file not found" - This is one of my favorite error messages. It demonstrates how Apple is becoming like Microsoft. It is 100% accurate and totally useless. It would be helpful if it told me the NAME of the file that was not found...
unknown error 0xE8004006
"duplicate file found" - Again, in true Microsoft form, it didn't tell me the NAME of the file that was duplicated.
I tried everything discussed in the following thread but it did not work.
http://discussions.apple.com/thread.jspa?threadID=2401822
Stopping the enhanced USB controller didn't work. Mine is the Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller (version 9.1.1.1020).
A few days ago I got hundreds of errors in a sync. When it completed, a dialogbox came up asking if I wanted to send this crash report to Apple, I said yes. So, crash reports are now automatically being sent. You can see evidence of this in the %appdata%\Apple Computer\Logs directory.
This section of the log looked interesting because it says it couldn't connect to USB mux port 32498
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionReceiveMessage (thread 4232): Could not receive size of message: 0 No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] readthread (thread 4232): Could not receive message: 0xe8000001
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionSendMessage (thread 2504): Could not send message size: No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] connect_toport (thread 5700): Could not connect to USB mux port 32498 for device 3: Input/output error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] MobileDeviceConnectlocked (thread 5700): Could not connect to lockdown port on device
Just grasping at straws here....

A/V out-of-sync issue for FCP captures

I've read many of the out-of-sync posts on this board, most of which seem to indicate that the problem is usually caused by either dropped frames, bad timecode breaks, edit errors, or disunity between FCP capture and sequence settings, compared with audio sample rates for the underlying files.
My files, shot on my Panasonic AG-DVX100A in 24pa mode, result in perfect (except for the anamorphic screen size - see my next post!) Quicktime movie files, in perfect sync. It's only when I create clips from those files in FCP that the video and audio go out of sync. And the out-of-sync drifts; that is, the further you go in the clip, the more out of sync the sound and the video gets.
My camera is always set to the 24pa mode, which, by default, records only in the non-drop-frame mode, regardless of any other camera settings I may have selected. The audio settings in my camera (and in the resulting underlying QT files that are created when I capture in FCP) are 16-bit integer and 48.000 khz, as they are in both my FCP sequence presets and capture presets, so I don't think it's an issue of conflicting sample rates. My device control presets are for Firewire NTSC NDF (non dropped frame).
Given the above information, does anyone have any idea what else I might be doing wrong? I've already shot hundreds of hours of footage last year that worked fine. I don't know what I changed to cause this out-of-sync problem now, but I'm going bald tearing out my hair trying to figure it out.
Thanks in advance for your help!
- Mick Raton
Dual 2 GHz PowerPC G5 Mac OS X (10.4.7) 5 GB DDR SDRAM; Final Cut Studio 5.0.4; Panasonic AG-DVX100A

The dvd recorder was in the loop when the sync issue showed up. the dvd was in sync but the live stream, next in line, was out of sync. I have returned to using the older machine with xp. (the lap top is running vista) The older machine is a desktop which requires more space on the production table and time to set up.

Audio goes in and out of sync when burned dvd played on standard DVD player

I made a short film recently (7:00 mins) and once completed and burned to DVD using iDVD and DVD Studio Pro about 20% of the clips have out of sync audio. Just slightly out of sync. Some more noticeable than others.
Playing off the timeline syncs perfect, the exported prores 422 mov file syncs perfectly, and if the finished DVD is played on my mac or my pc the sync is perfect, but when played on a standard dvd player to my TV I get the syncing problem, but only at certain points through the film. As I said, about 20% of it. The rest of the film is fine.
Shot on Canon 5d mkII - footage converted to prores 422 1920x1080. Audio recorded on Zoom H4N with some ADR recorded on logic pro. Audio synced manually using clapper board reference. Using a 27'iMac with current OSX update as of 14 March 2011. Edited in FCP 7, exported to proress 422, burned to DVD with current iDVD and DVD Studio Pro, all current versions and updates.
I have tried exporting to mpg4 and mpg2 - no joy. I checked audio bit rates and discovered the logic recorded stuff was 44.1khz as opposed to 48, so I converted to 48 but still no fix.
I am STUMPPED
Any suggestions?
Cheers
Dallas

Should I convert just the clips which are out of sync in the DVD, or all of theclips in the FCP timeline?
If that is the issue, wouldn't I have the problem in the final prores mov as opposed to just when its played dvd to tv?
Ill try it though. Its an odd problem so its likely to have an odd solution. Willing to try anything at this point.
Thank you.

CS3 is making my m2t files audio go out of sync upon import

I am using a Matrox Axio LE running Premiere Pro CS3.
I'm using a Focus enhancements DR-HD100 to record in 720p 59.94 in m2t file format. After importing the clips into CS3 the video and audio is sometimes out of sync by 7-12 frames. It seems to happen with varied lengths of projects and there is no way to tell exactly when the video will go out of sync with the video.
After speaking with Techs at Focus I have run a couple tests and I don't think that anything is wrong with my DR-HD100s. I can play the same m2t clips that are out of sync in Premiere Pro CS3 in Power DVD and they play back fine. No issues with sync. It appears that Premiere Pro is doing something with the clips upon import that is messing with the sync.
Any Ideas?

Here are a couple of thoughts:
1.) can you disconnect the Matrox and test the files in a non-Matrox Project? Any better?
2.) as PrPro can have issues with MPEG files, can you Export as a DV-AVI (or similar) from your DR-HD100? Any better?
3.) can you demux your files into elemental streams and Import these separately?
4.) is your OOS issue constant, over the course of a Clip, or does it drift? Constant can be easily fixed in PrPro, by turning Snap OFF, then Alt-clicking the Audio only, and nudging it along the Timeline. Once done, the Audio and Video will be re-linked. Rember to turn Snap back ON. If it drifts, you may need to Razor the Clips and work on the resulting parts separately, as stated before.
5.) have you tried Render/Replace for the Audio? This will get you a WAV file. Is that any better?
Good luck,
Hunt

Out of Sync issue

Hi, I'm using Premiere Element 10.0 (Bullseye) and am downloading video for my wife from a Sony HVR-Z5E HDV 1080i camera via Fire wire in mpeg2 format, Audio at 48k etc. When I watch the footage captured back, the sound track is out of sync...!! I've been through the preferences and set everything as standard for HDV, PAL 1080i etc. but no joy.....What am I doing wrong?
I have spoken with video editors (who use other tools) and no-one understands the issue?
Pointers / thoughts welcomed.
Regards
Steve

Steve
Let us do a recap
Premiere Elements 10 Windows
You set the project preset for
PAL
HDV
HDV 1080i25
When the workspace opens, you use Get Media/HDV Camcorder and the Capture Window opens. Do you see this Capture Window
I ask about this since you said
I can't find he check boxes you mention on the preferences or projects settings menu's...am i missing something? I have "report dropped fames" and "use device control timecode" on the capture options in preferences.
If you have a red line over the Timeline content without edits, after you press the Enter key, does the red line turn green?
Did you try this yet
For troubleshooting purposes, can you do the HDV data capture firewire into HDV Split to get .m2t split clips that you import into Premiere Elements 10 (Get Media/Files and Folders) and end up with these clips playing back in Premiere Elements 10 with in sync audio?
http://strony.aster.pl/paviko/hdvsplit.htm
ATR

XMPSES file extension and Out of Sync issues

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