XP hangs when I try to play a .mov file

Windows XP consistently hangs when I try to play a .mov file using QuickTime 7.4.1. There is no way to regain control of the system without powering off the computer. I've seen a number of postings indicating that people who have RAID disk systems are having similar problems, but I have an ordinary EIDE drive. Also, my .mov files are typically small (less than 40 MB). Device manager shows that all devices are working, and I've made sure that I have the latest graphics and sound drivers installed. Any suggestions will be appreciated.

Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
The Help-and-Tutorials page http://forums.adobe.com/thread/1275830 may help

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