XP PC Does not see Media Card. Device Memory and Media Card are not available.....

I am starting a new thread because the old one was marked as resolved and it isn't.
My Windows XP desktop is no longer seeing my BB Storm Media Card. I am getting the error:
"Device Memory and Media Card are not available because the Mass Storage is currently in use."
I have followed these directions:
Options > Memory >
Media Card Supoport - ON
Media Transfer Protocol (MTP) - ON
Mass Storage Mode Support - ON
Auto Enable Mass Storage Mode When Connected - YES
SAVE
I have application free pace 8.1 MB
and the error message:
"Device Memory and Media Card are not available because the Mass Storage is currently in use."
The card is there and is seen by my BB Storm. Media > Explore
I have removed and reinstalled the card.
On the desktop I have tried Explore as well as Disk Management and nothing shows up for the Media Card although the Blackberry itself is present.
Please help.

Hi there!
Give this KB a try perhaps?
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
Good luck and let us know!
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