XP Professional window installer looking for Roxio Media MSI file

I removed Ratio Media software and then upgraded to the latest Blackberry Desktop 5.01 on XP pro system. Following the reboot the window installer continues to ask for the Roxio Media MSI location. Only way to stop is to kill the process.
Suggesitons to stop permantly would be appreciated.
Thanks

Hi and Welcome to the Forums!
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
Given what you describe, Safe Mode might be required...
DL and install a fresh copy of an appropriate DTM version (sans Media Manager, unless you really need it):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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SDR wrote:
Xandrex, I am having the same problem (along with a few others). I hate to sound like a novice, but how do I decompress into a folder other than temp? Whether installing from the website, or saving to my desktop and then installing, it unzips without giving me a choice of where to put the files.
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This question was solved.
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