Xperia Arc LT15i portrait keyboard 'phonepad' setting problem

Have the very latest software update on the phone - 2.3.4 - which seems to have created a bug (software error) in the portrait keyboard 'phonepad' option. Driving me crazy. Fingers too big to be using the Full keyboard option so have happily been using the phonepad option for a couple of months. Now all of a sudden it stays as full keyboard no matter what I do. i.e. I change the setting to 'Phonepad' in the Settings / Language & keyboard / International keyboard / Portrait keyboard area and now nothing happens. As in it's Full keyboard in the texting area regardless. Can I get around this? Is the bug being fixed?

Can you please try the following for me:
Menu > Messaging > New Message > Load up the Keyboard > Select the Spanner icon (Bottom Right) > Portrait keyboard >Phonepad.
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I apologize for the delay in an answer. Do you get any error messages when trying to connect the phone in MTP mode or does nothing happen at all?
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3. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Export logs"
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any one got problem solution..??
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I am having a strange problem with my Xperia Arc S. It's keep auto-restarting all the time and does not start at all. It's showing the "Sony" Logo then the "Xperia" logo then blank screen and then after some waiting it's keep showing the "Sony" logo and "Xperia" Logo. I reported this to Xperia Care and I got advice to visit Sony mobile Service Center.
After I visited the service center, the technician agreed to repair the Phone provided I give them a formal declaration that during repair if anything goes wrong, then I would not hold them responsible for the damage as the components required to rectify possible damage is not available with Sony.
Please advice me what to do. Is there really any possibility for unrecoverable damage? Do technicians in service centers can claim such declaration?

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This question was solved.
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I don't know what you have.
I don't know what you do.
I don't know what you see.
It is really, Really, REALLY difficult to fix a problem that can not be seen.
use COPY & PASTE so we can see what you do & how Oracle responds.
do as below so we can know complete Oracle version & OS name.
Post via COPY & PASTE complete results of
SELECT * from v$version;

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Xperia Arc LT15i portrait keyboard 'phonepad' setting problem

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