Xperia C3 Duls sim exchange sync isues

Since yesterday I have been having issued with my C3 Dual sim phone connecting to the exchange server,
I have deleted the account twice and also restarted the phone with removing the sim card and the problem still persists.
The error I am getting is "Could not open connection to server"
However when I delete the account and reinstall it syncs and get all the mails. It does not sync again after the first sync.
Please can you advise what is the issue as this problem is at work and at home so its not a internet issue.
Hoping you can assist with this urgently.
Anyone esle having the same issues

Since it works fine with other accounts, it may be some policy or similar for your Exchange account/service that is causing this issue. You can always try another application that can handle Exchange (for example Mailwise) to see if same thing occurs.
Otherwise, I suggest that you contact the email provider to see if they look closer into it.
- Official Sony Xperia Support Staff
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IOS 4.1 on iPhone 3G has broken corporate exchange sync (works on iPhone 4)

At work we use iPhone Configuration Utility to setup corporate exchange activesync account for VIP and IT users. Our configuration uses certificate.
The last iOS update (4.1) has broken the sync for iPhones 3G.
It still work with iPhone 4 (sorry we don't have 3GS for testing !) and it worked on iOS 4.02 on the 3G.
On the 3G iOS 4.1 Mail sync the folders of the mailbox but not the messages nor calendar and contacts.
We've tried recreating the certificate but nothing changes.
Google exchange sync still works fine.
Nothing has changed on the Exchange side (HTC phones are syncing well)
Does anybody has the same problem ? and howto fix it ?
The following log was captured on the iPhone Configuration Utility on a 3G iPhone :
Fri Sep 17 11:01:37 iPhone MobileMail\[74] <Warning>: EAS|ASFolderItemsSyncTask failed with status: 1
Fri Sep 17 11:01:37 iPhone MobileMail[74] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 "The operation couldn’t be completed. (MFMessageErrorDomain error 1042.)"
Fri Sep 17 11:01:37 iPhone MobileMail\[74] <Warning>: EAS|server returned null sync key for sync of folderID 1. Will erase local messages, perform full sync.
Fri Sep 17 11:01:37 iPhone MobileMail\[74] <Warning>: EAS|mail db had no sync anchor for folderID 1. Will erase local messages, perform full sync.
Fri Sep 17 11:01:37 iPhone securityd\[360] <Error>: CFReadStream domain: 12 error: 8
Fri Sep 17 11:01:38 iPhone MobileMail\[74] <Warning>: EAS|No parse rule from object <ASFolderItemsSyncResponse: Collection: (null)> for codePage 0x0 token 0x11 (CPT = 17), parseRules have keys (
14,
28
)

Same problem here. While syncing Exchange e-mail & Contacts whether over wi-fi or 3G or Edge net, phone is basically unusable until the sync completes. I have phone set to sync e-mail every 15 minutes to save battery, but it seems that e-mail and contacts sync if you open them. So, if you open contacts to look up a phone number, scrolling becomes unresponsive, as does "selecting" a name or number, presumably until sync is complete (there are about 2,000 contacts in my directory). Seems to have started with 4.1. Likewise, the phone keypad is unresponsive until sync completes. Hit a number and nothing appears to happen, so I hit it again (only to have the number repeated several times in the display 10 or 15 seconds later once sync completes). Agree it's an apparent background priority issue. A pain in the neck.
My co-workers told me they thought quickest solution was to chuck it and get a Droid. I'm not quite to that point. Anybody know of a fix yet?

Exchange sync causing iPhone to crash?

I've been using the 2.0 software since release date and it's been geat. I've had a random downloaded app or two crash, but that's about it. No problems with the main iPhone OS.
Just recently I pulled my iPhone (first gen) out of pocket only to see it stuck at a white apple icon on a black screen. Uh oh. Tried hard resetting it, and ended up getting the connect to iTunes message. Brought it back to my desk, and it told me it was in recovery mode.
I recovered and didn't do a restore from backup. I re-entered in my exchange information which went through fine, then tried to open my contacts, and BLAMMO, back to the apple icon again. I've since restored 7 more times or so, sometimes fresh, sometimes restoring from a backup, and every time it connects to exchange, my iPhone will reset again. It doesn't appear to be contact specific, mail specific, or any single function whatsoever. If I don't input my password, everything is fine. All functions on the iPhone work flawlessly. Then I'll get daring again, go into exchange, enter my password, and back to the logo it goes. Even tried disabling contacts, calendar, and mail sync prior to entering my exchange password and ran into the same problem.
Has anyone else seen this or something similar? I've dropped my iphone a few times but nothing that would make me flinch for it's safety, and all a long while ago. The screen is actually cracked because I knocked it off of an armrest onto stone tile and it fell just the right way ... but it's been like that for the better part of a year so I highly doubt that's the problem.
I brought the iPhone into an apple store and had a genius look at it. He couldn't tell me what was going on but since the iPhone is out of warranty, simply sending it in for troubleshooting on a hardware level would cost me, so I opted to hold out. Since this is a new software revision, he suggested waiting for the next update and seeing what happens. He didn't have an old iPhone I could test on so he let me try entering the information into a 3g phone and it didn't crash it so I don't think it's something incredibly special with what exchange is pushing to the phone, either that or the 3g isn't prone to the problem.
What I know:
Everything exchange worked fine for a week or two before this started happening.
I didn't make any configuration changes or do anything that might deserve note that could cause something like this.
It didn't happen on an iPhone 3g. Haven't tested on another first gen iPhone yet.
It happens every time i re-enable exchange and input my password. Even with contacts, calendar, and mail push all disabled and not opening any of the apps.
I have gmail configured on the phone which works fine.
There is absolutely no other problem with the phone or any of the software on it. It has been rock solid since the day I bought it ... prior to this issue I could count the number of times it's locked up on me (and simply required a reset, not a restore!) on one hand.
I don't know what to do. I live off of exchange now. I need my fix! Has anyone else encountered anything like this? I can wait for a software update and hope it fixes my problem but honestly, getting exchange working for me is so important that if this is somehow a problem unique to my phone it'll be worth shelling out $200 for a 3g. I'd like to avoid it though since I'm quite happy with my old iPhone and don't really need the new features which is why I haven't already shelled out for it!

I don't have very many contacts, and yes, I'm also seeing this problem even if I have contacts and calendar disabled.
This started happening the same day our IT team had a discussion regarding iPhone support and it was determined they did not want to support it ... from the gossip I could gather from the local IT head here there was an offhand comment of "yeah we can prevent that" but they certainly didn't prevent all exchange sync because other phones, both supported and unsupported continue to work.
I know there's a remote wipe feature for the iPhone through exchange, but don't know much else past that. Is it possible to have an automatic remote wipe upon first connection to exchange? I found this video:
http://video.aol.com/video-detail/iphone-20-remote-wipe-feature-in-exchange/5735 75531
I get the same screen the moment I connect to exchange. The only reason why I'm not sure if this really the cause is because I tested on a 3g phone and it worked fine, and I have no reason to believe the 3g is somehow impervious to remote wipe via some software glitch otherwise I think there would be a whole big blowup about it.
I'm going to have a hard time digging up further information from our internal support team ... I'm on hosting which reports to the same CIO and I don't want to get ratted out as doing unsupported stuff! I'm still digging though for more answers.
Are all of you impacted users connecting to WORK? Have any of your workplaces issued formal anti-iphone policies or at least confirmed they ARE or ARE NOT performing a remote wipe?

IOS6: calendar displays Exchange-Synced events in gray

Hi,
we have a problem with our Active-Sync implementation (Exchange-Sync) in that events after sync are displayed with a gray color and dashed borders. After a field is edited the event is displayed in the originally expected color. This only happens on devices running iOS 6.
The sync-response from the server iOS 6 receives is the following:
<?xml version="1.0" encoding="utf-8"?>
<AirSync:Sync xmlns:AirSync="AirSync" xmlns:POOMCONTACTS="POOMCONTACTS" xmlns:POOMMAIL="POOMMAIL" xmlns:AirNotify="AirNotify" xmlns:POOMCAL="POOMCAL" xmlns:Move="Move" xmlns:ItemEstimate="ItemEstimate" xmlns:FolderHierarchy="FolderHierarchy" xmlns:MeetingResponse="MeetingResponse" xmlns:POOMTASKS="POOMTASKS" xmlns:ResolveRecipients="ResolveRecipients" xmlns:ValidateCert="ValidateCert" xmlns:POOMCONTACTS2="POOMCONTACTS2" xmlns:Ping="Ping" xmlns:Provision="Provision" xmlns:Search="Search" xmlns:Gal="Gal" xmlns:AirSyncBase="AirSyncBase" xmlns:Settings="Settings" xmlns:DocumentLibrary="DocumentLibrary" xmlns:ItemOperations="ItemOperations" xmlns:ComposeMail="ComposeMail" xmlns:POOMMAIL2="POOMMAIL2" xmlns:Notes="Notes">
    <AirSync:Collections>
        <AirSync:Collection>
            <AirSync:Class>Calendar</AirSync:Class>
            <AirSync:SyncKey>13D953F7FE8947BF92C5BC84A7A2C424</AirSync:SyncKey>
            <AirSync:CollectionId>00000000000000000000000000000020</AirSync:CollectionId>
            <AirSync:Status>1</AirSync:Status>
            <AirSync:Commands>
                <AirSync:Add>
                    <AirSync:ServerId>934B11708A4C35488CF4FEDFBA6FFA8B</AirSync:ServerId>
                    <AirSync:ApplicationData>
                        <POOMCAL:Sensitivity>0</POOMCAL:Sensitivity>
                        <POOMCAL:OrganizerName>Britta Glatt</POOMCAL:OrganizerName>
                        <POOMCAL:Subject>Test Appointment</POOMCAL:Subject>
                        <POOMCAL:BusyStatus>2</POOMCAL:BusyStatus>
                        <POOMCAL:AllDayEvent>0</POOMCAL:AllDayEvent>
                        <POOMCAL:UID>934B11708A4C35488CF4FEDFBA6FFA8B</POOMCAL:UID>
                        <POOMCAL:Timezone>xP///wAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAoAAAAFAAMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAMAAAAFAAIAAAAAA AAAxP///w==</POOMCAL:Timezone>
                        <POOMCAL:DtStamp>20120928T103500Z</POOMCAL:DtStamp>
                        <POOMCAL:EndTime>20120928T123000Z</POOMCAL:EndTime>
                        <POOMCAL:StartTime>20120928T120000Z</POOMCAL:StartTime>
                        <POOMCAL:MeetingStatus>1</POOMCAL:MeetingStatus>
                        <POOMCAL:Attendees>
                            <POOMCAL:Attendee>
                                <POOMCAL:AttendeeEmail>[email protected]</POOMCAL:AttendeeEmail>
                                <POOMCAL:AttendeeName>Britta Glatt</POOMCAL:AttendeeName>
                            </POOMCAL:Attendee>
                        </POOMCAL:Attendees>
                    </AirSync:ApplicationData>
                </AirSync:Add>
            </AirSync:Commands>
        </AirSync:Collection>
    </AirSync:Collections>
</AirSync:Sync>
How should we change our implementation of the Exchange-Sync service so that iOS 6 displays our events correctly again?

LudwigNeer,
I am having the same issue. How or where did you find this above sync-response?
I also noticed that most but not all appointments/meetings are showing up on the iPad. Have you expirienced this issue as well?

Does the mozilla OS support sony xperia tipo(single sim)?

Does the mozilla OS support sony xperia Tipo(single sim) ?
If yes how would i be able to install it in my mobile phone and will it function properly and smoothly ?

You can get start from here:
*https://developer.mozilla.org/en-US/docs/Mozilla/Firefox_OS/Porting
*https://developer.mozilla.org/en-US/docs/Mozilla/Firefox_OS/Preparing_for_your_first_B2G_build
*https://wiki.mozilla.org/B2G/Porting
btw, This is support forum, we dont handle this type of question, however you can ask porting related help at b2g mailing list or [https://www.mibbit.com/?server=irc.mozilla.org&channel=%23b2g irc channel].
*[email protected]
*irc://irc.mozilla.org/b2g

Address Book -- Exchange Sync

I'm not sure if this belongs here or in the iSync forum.
I have NEVER gotten Address Book <--> Exchange Sync working. Documentation is almost non-existent (yes i have read the ONE support document). Under what versions (and configurations) of MS Exchange does this work?
I have Small Business Server 2003 with Forms Based Authentication set up and available. I can verify via sniffer that my Mac connects to it, I see the connection on the firewall, and the IIS logs from OWA. Yet the Mac still gives me the Cannot connect to Exchange errors.
OWA is only available via SSL (real certificate installed).
Mail.app works perfectly (yet I still have no idea what the OWA field in the account settings does).

Launch iSync in /Applications.
Open iSync Preferences.
Enable "Show status in menubar."
Select in menu and hit the "Sync Now" option.
This will force a sync with local Address Book against Exchange.
Also, in the preferences for Address Book's Exchange sync configuration section, be sure to have the "Synchronize ever hour" option enabled.
Just tried and works beautifully on 10.5 against our campus Exchange 2003 servers.
Your config will vary, but see our documentation for the basic setup:
http://mail.exchange.uconn.edu/faq/clients/mac/addbooksync.htm
- C

Exchange synced and lost all email on MacBook (mail 4.6)

Our company internal server died on Tuesday, internal web mail (exchange) / was a full loss.
I still had all emails and folders on my MacBook & iPad.
We switched to web hosted exchange Friday. Set up the new account to export all emails from MacBook but exchange synced first,I lost all emails & folders etc. (I have a complete set on my iPad still though)
I understand that imap & pop are saved to mail but exchange emails and folders are not. (unless you create a new mailbox, select all, copy and export to a file)
I changed my default mail account to gmail on Tuesday to continue working & I tried to forward exchange emails from my iPad using my gmail account as the default but it sits in the outbox.
I tried to backup with time machine last week but my external is almost full & it won't overwrite.
Question:
Are the emails still on my MacBook somewhere? Snow leopard 10.6.8
can i recover the lost emails and folders somehow? (mail 4.6)
or export from iPad to the MacBook or exchange? (Without losing them also.)
Any help would greatly appreciated.

Are the emails still on my MacBook somewhere?
If the mail is still on your computer it would be in your user Library/Mail - your mailboxes are in that folder.
can i recover the lost emails and folders somehow?
Do you have a backup you can restore from?

IPhone Exchange Sync Question

I had a corporate OTA MS-Exchange email account that syncs all emails, contacts and calendar events with my iPhone. I recently changed companies. The old company shut off my exchange account access and 99% of the contacts, most of them personal instead of business, are now no longer viewable on the iPhone. How can I view them again to either manually capture the data or send them to my new exchange sync account?
Update: I read thru some discussions on this dating back to 2009. Those blogs suggested that the contact info was only actually ever present on the exchange server and never on the iPhone itself and, as a result, when I deleted the exchange service of the old company on my phone, all of the contacts were removed and lost forever. I don't agree with "lost forever". If all of this contact info was only ever on the exchange server and never on the phone, then why could I see them when I was out of coverage (i.e. on a plane, camping in the moutains, etc.). Clearly the data is on the phone as well as on the exchange server. I beleive that by deleting the "service" on the phone, I have merely removed the pointer to the info that was stored on the phone under that exchange service.
New question: how do I get this data back from the phone? How do I look at the actual file structure on the phone to try to find, open and copy the data in the contacts from the phone?

It was "on the phone" as you surmise, but it was not part of any backup that is made by iTunes. Data in exchange accounts, including contacts, are 'owned' by the exchange server.
The only possible way to get the contacts would be for an it person to go into your exchange account (which probably no longer exist), export or print out the contact information, and send it to you.
Sorry. There is no magic that will get the data back.
Don't store personal information of any kind on company computers. Thus Endeth the lesson for today.

Exchange Sync

Hi all.
I updated from my iPhone 2G (with 3.1.3) to iPhone 4 (iOS 4.1) few weeks ago and I have a trouble with exchange sync. I had an Exchange Sync with my email account on iPhone 2G without any problem to set up more options (days) to sync my email. Now, I have only three possibilities to sync - 1 day, 3 days and one week. I have completely same setting as on my old iPhone. Screenshot from my iPhone 4 (iOS 4.1). http://yfrog.com/8b7i5cj
If I put the same exchange set up to iPhone 2G with 3.1.3 I have a more options to set up the sync.
Any ideas?
Thanks in advance.

Hi and Welcome to the Community!
Here is a KB that discusses that problem:
KB03913 Email messages on a Microsoft Exchange Server are marked as read when accessed via POP
Hopefully it contains something useful!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Iphone exchange sync contacts

When I try to sync my Contacts then my Iphone fineshes (circle don't rotate in status bar) at 118 or 243 contacts without an error.
In my Outlook (Exchange account) I have 388 contacts and 93 proposed contacts so 481 all exchange contacts.
Is there a limit for exchange sync contacts?
I tested it with an Itunes (10.2.2) connection and gprs connection the same result...
Any idea?
E-mail sync is ok.
regards
smith

I read that Google Contacts exchange does not support this second mobile field, I will have to use a fax mobile, or something like that.
Cheers

Exchange Sync Problem: Address Book fields are strange

Hi All,
I started to use Mail and Address Box to sync to my company Exchange 2007 since I upgraded to SL. Everything worked fine except that the inbox of the mail can never show up. Anyway, I assumed everything else work just fine.
However, when I decided not to sync with Exchange anymore and use other services to sync my macbook and iphone, I discovered that there is a big bug in the exchange sync mechanism. All the details of the contact actually sync into arbitrary field names. They look similar and that's why I though it works just fine.
Now the fields look like this in my iphone and mobile me _$!<EX-BusinessPhone>!$_
Can anyone help?

I have a similar question -- seems all the fields that iPhone does utilize are transferred -- but it is limited and apparently not customizable. For example .. if someone has an "other" email address it doesn't show up ... only work and home seem to show up.... would really like to be able to customize which fields I want to carry with me

E90 Download and exchange sync error

Hi, I have been using e90 to sync for 2 years and suddenly it gave me an error. When i clicked on menu--> download, I received an error: An unrecoverable error has occurred. Shutting down.
When I clicked on sync my exchange, i received: System error. try again later.
My internet is working fine on the phone.
Please provide me some idea on how to fix it.
thank you very much!
Mei

I can understand your concern not being able to sync your calendar to your Incredible 2.
Let me ask, are you using any 3rd party applications from the Market in order to sync?
Also, what version of Exchange sync are you using? If it is 2010, then the calendar sync is not yet compatible as relayed from Samsung. It will however work with contacts and mail.

Exchange sync issues

I'm having an issue where my Exchange email seems to stop working on a random basis. I have to delete my account and then re-add it in order to start receiving emails again. My gmail and google apps accounts sync just fine. I've checked with our IT department, and other users aren't having the same issue. My phone worked fine up until about a week ago. I deleted the certificate and re-installed it, just to be certain. Any thoughts? Any known issues I should be aware of? Anyone else experiencing this problem?
Thanks

I'll have to check with the IT department. Unless they have upgraded recently, we are using exchange 2003 SP1. I'll also ask about the test account.
As far as I know, and as far as IT knows, I'm the only one using WebOS. The IT department only "supports" Blackberries & iPhones. I prefer the Pre, and as long as the exchange sync works, I'll stick with it.
I have had the issue happen again several more times. It isn't an "8 am" exactly issue. The other morning I received emails up until 9 or so, then stopped.
I have tried just re-entering my password and that didn't seem to work. Maybe I need to give it a little more time. Maybe I should change my network password and see if that makes any difference. Perhpas that is where the sync "disconnects". Since exchange email works for iPhone users, I have to think it is a WebOS specific issue, versus an exchange issue, or perhaps I should say a WebOS - Exchange connection issue, as opposed to an "exchange" issue.
I only asked about the logs because I was involved with a previous exchange sync issue and worked with the support techs several times, and they have asked for several logs.

Removing "On My iPhone" Contacts group: Google (Exchange) Sync

Hi guys,
I've got all my contacts properly syncing with Google Sync.
But as soon as I set it up on the iPhone, I get this empty folder in Contacts "On My iPhone"/"All on My iPhone", as well as Exchange Contacts and Exchange Global Address List.
Then I have to change Settings/Mail, Contacts, Calendars/Contacts/Default Account to "Exchange" rather than "On My iPhone".
Is there any way to just remove "All on my iPhone" empty directory, or is it impossible with Exchange syncing?
Thanks.

Hmmm, that would work, but in iOS you can't manage the groups and such, how would I do that exactly?

Exchange Sync with Work Email and Encryption Requirement

Hey all, I was hoping someone might be able to help as my IT department has not found a solution.
I just got a Sony Xperia Z3 on the Verizon network last night and completed the process to sync my new phone with my secured email exchange server. Everything apparently worked properly, the phone walked through the encryption requirement process and security requirements but it apparently will not completely sync. Here is what I am seeing:
When I go to load my work exchange inbox I'm prompted with this notice 'Security Update Required', where in, it tells me that my company requires that I update my security settings. I click 'ok' and get wisked away to the 'Encrypt Phone' tab.
The Encrypt Phone tab tells me this......'The internal memory is already encrypted. By turning on encryption of the SD card, new files and files that are modified will be encrypted and cannot be read in other devices. Already existing files will remain unencrypted as long as they aren't modified. Note: it is not possible to turn off SD card encryption once it has been turned on.
A 'next' button appears at the bottom to move forward with the phone encryption. I click it and get this: 'Your device is already encrypted' !!!! I click 'ok' and NOTHING gets accomplished!!
Any help is greatly appreciated. I'm a little tech savvy but this troubleshooting is beyong me. Thanks again!!

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you check with your IT department to see which policies that are in use or required. It may be a policy that is not supported by the phone and thereby, why the phone behaves like this.
To get a better understanding about which security settings that Xperia Z3 supports, please check the following link for further information:
http://www.sonymobile.com/global-en/xperia/business/it-support/#tabs
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Xperia C3 Duls sim exchange sync isues

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