Xperia C4 Dual Hangs and restarts

Hi.... I bought a brand new Xperia C4 dual yesterday. While i am trying to open video files, the phone starts to hang. Only audio is hearing and after 1 or 2 mins, it restarts automatically..... What might be the problem?? help me to solve this one.... waiting to hear from you.. Thank you....

Hi Dandy_Vignesh,
Welcome to the community,
This sounds like it could be a media issue, is the media stored on the internal storage or an SD card?

Similar Messages

  • E66 get hanged and restarted when selecting any th...

    Hi friends,
    I just purchased E66 3 week ago.
    Its just awesome phone.
    But when I tried to change theme from Grey to White steel directly without preview it gets hanged and restarted.
    Anybody having this type of problem?
    let me know

    In the search window, if you can, search for "com.apple.finder.plist". Trash it, and restart.
    If you can't do it, put your machine in Target Mode, and connect to a buddies machine. Search for, and remove, that same file.

  • Phone hangs and restarts automatically after sim c...

    phone hangs and restarts automatically after sim change in my lumia 520.
    why is it happening? Can anyone help?

    Teh SIM you put in was that anew or a used SIM? if not new get it replaced for one.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • My Nokia E5 keeps hanging and restarts

    My Nokia E5 keeps hanging and restarting on it's own. It is very frustrating especially when work is so busy and I need to use the phone frequently. Is there any solution to the problem??

    you need to perform a master reset on your phone since the normal reset wont do it. but be mindful that when you do master reset, it will delete all of the contents of your phone memory so backup your data first on the comp and use ovi suite, visit these website for assistance on backup https://www.nokia.co.uk/ovisuite and click on how to. then once the backup is finish, dial these code on your phone *#7370# and lock code is 12345. it will get rid off that error message and then restore your backup file again from the ovi suite.

  • Passport keeps hanging and restarting itself

     Dear all,
    I got my Passport from Amazon.de for couple months!
    A recent week, I saw it keeps hanging and restarting itself frequently, even I accessed to Text message, Photo, Video, Instagram, ...
    I did a Factory reset, it did not help
    I did a Wipe, and even worse, it was hanged and restarted jut at initial setup steps (guesture testing, adding account, etc).
    Now, it is on 10.3.1.1779 (newest OS)
    Please help me, don't leave me alone!

    Which apps?
    From where?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Phone heats up, hangs and restarts due to problems with the media index.

    A few times a week my phone heats up, hangs, and goes into a restart loop every few minutes, which drains the battery quickly. After some research in the diagnostics app I have come to the conclusion that it is the Media Storage app that hangs. I see spontaneous restarts in the android.process.media process every few seconds. A work-around is to go into settings, apps, all apps, media storage (Lagring av Media, in swedish, or android.process.media in android) and clear data. This immediately stops the problem, but then I usually need to reboot the phone manually once to get it to rescan all media again, since all that indexed data was lost.
    I suspect that my sd card (SanDisk microSDXC Mobile Ultra 128GB (Class 10)), with 90GB of MP3 files has somehow related to do, or at least makes matters worse, although I haven't tried to go for a week without it. The media data is usually around 50MB, when I clear it, this quickly rebuilds, until next time...
    The media storage index seems to be prone to corruption, and/or one or more processes reading or writing is corrupt.
    This is a nuisance since if I don't catch it rebooting right away I can be without battery quickly.
    So, even though the fix is easy now that I've found it, I would rather not have the problem at all. Worst of all, is when this happens when I'm in a call, or when someone tries to call or text me, but I don't notice, since the phone is hung. Also there is nothing wrong with the phone, this must be a software issue, where an error isn't handled correctly.
    In the early days of researching this problem, I did a factory reset, which actually cleared up some other issues I'd had with bluetooth connection in the factory installed software (even though it was of the same version). After this I waited to install any apps, and just went with standard vanilla android and sony apps. Still the same problem occurred after a couple of days. So it isn't related to third party software either. I see lots of posts online which detail this workaround, some as old as a few years old, but none with a real solution.
    Help please?

    I recieved a reply from Sony Xperia Care support. They suggested removing the SD-card to see if that helped. Fingers crossed I have now gone three days without acting up. The next time it does I'll try removing the sd card and see if I can break the record of seven days without a problem.
    They claim that it can be a hardware fault with the SD-card (highly unlikely in my opinion). Or a corrupt file on the card. I have only used the phone operating system and the Sony PC Companion application to transfer files. None of them have warned me about corrupt files. Also, if I can go seven days without a problem, why not eight? It's not like it acts up every time I access a particular file. It's just random, and rarely when I'm doing anything that access files on the sd-card.
    My guess is still that the media storage indexing is buggy. It's much more likely that the storage index is corrupt, than a file, for this behaviour to occur. Note that I work as a software test officer, with 25 years of IT experience, so I have a vague idea what I'm talking about.

  • E4G hangs and restarts

    Hello,I have a problem with my Xperia E4G phone, it sometimes hangs, then display goes off, and after a while it is restarted automatically - rebooted. First time, this occured immediately after couple of seconds during first setup of system in wizard - after first boot. So no user app installed, nothing changed yet. Then it happend 2x next day. For another 2 days it was working properly and then it happend again - freeze, display off, restart. It occurs randomly and obviously it is not app related. Has somebody the same experience? Is it bad phone - HW problem? Or is it related to some preinstalled SW or system itself? I read similar complaints of some users on some eshop forums, so it seems to be not so rare issue.Should I send it back to seller or is it known issue and some SW update is planned?Thanks.

    Hi,I am very disappointed, phone is still freezing and restarting... 1 or 2 days without any problem, then next day it froze 4 times!!!Absolutely randomly and unpredictable - I hope that the service can reproduce it. Hard reset, repaired via PC companion, no SIM, no SD card inserted and still freezing. Update 25.0.A.2.14 not available yet for my phone (why? it was released one week ago). 15th of June I sent email to Sony support describing the problem, ack received, registered as reference number 1-19634598669, but no reply yet, for 10 days, really great support. I would have to send it to service. Protection glass (that I bougth for it) will be lost with this broken phone. I regret I bought Sony phone, I was using HTC and Samsung phones and there was no problem with them. I have tried Sony and it seems to be big mistake. Interesting HW configuration, interesting price (E4g), but poor quality. But thanks for the experience......

  • After upgrading to ICS my Xperia mini (ST15i) hangs and reboot itself?

    Ah I was very happy after getting official ROM of ICS but my happiness goes down very soon because now I'm facing many problems with my phone. 
    It is hanging most of the time at least once or twicw in a day, sometime hangs and reboot itself but sometime I have to estart it by remove the battery. When it hangs if my battery is at 90% and I remove the battery and put it back and restart it then it goes down to near about 70% or less. 
    Phone dial pad is very slow to open than 3rd party softwares. Back and Option key response very slow. I know this could be performance issue but this is too much.
    However many apps goes to hang, mostley my browsers I wa using Boat and Dolphin HD browser and after upgrading I tries Chrome which also hangs. My phones battery drain so fast now also my phone heat too.
    I tried to contact the support thorugh E-mail but still yet no reply so I'm here to ask this please help me guys. I have very slow bandwidth so please suggest me the good way to solve this problem. I don't want to downgrade but if its neccessary then I'll.

    regarding the phone/dialer download Dialer One
    regarding your battery life, you should check which apps are causing this
    charge your phone 100% use it as you normally would then once it reaches 10%
    settings > battery > take screenshots of this list an the graph, also tap on each item and take screenshots post them here
    delete taskillers, antivirus, battery apps, ram apps as they slow down your phone, drain your battery and cause a lot of issues.
    Don't forget to mark the Correct Answers & Helpful Answers
    unrelated topic, if you have some time please check this thread
    http://talk.sonymobile.com/thread/44888
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • Phone hangs and restarts

    Hi Nokia Support,
    I had purchased Nokia 500 a month ago and the performance is really bad.
    The phone hangs and it just restarts automatically . When I had purchased it, the reception was very poor and when I searched in the nokia support page,  they had asked me to reinstall the software. I had done the reinstallation 3 days back and now I am still facing the restart problem .
    The phone just restarts or hangs. Sometimes I have to take the battery out to force the restart , otherwise the phone just stays in the hanged state.
    Could you please  help me out,
    Regards,
    Subash
    Moderator's notes: Contact details removed. It's not advisable to share your personal information online.

    Hi mssubash,
    Thank you for your post and welcome to the forums!
    We're sorry to hear about all the trouble you've had with your Nokia 500. Try to reset your device by dialling *#7370# followed by your security code (the default security code is 12345, unless you have changed it). This will wipe all data off your phone, so it's best to first backup your data using Nokia Suite. After your phone boots up, restore the backup, but remember to untick settings in the restore prompt box. 
    If the issue persists, we would advise you to visit your local Nokia Care point and let them have a look.
    Let us how you get on,
    Puigchild
    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • Blackberry z10 hangs and restarts a lot

    OS: Blackberry OS 10Model Z10
    Model Number: STL100-3
    Software Release: 10.1.0.273 
    I have also tried 10.1.0.1880 all problems remain same.
    I am new user to the blackberry family.
    I was very exited to use Blackberry Z10 but there are many small bugs in the phone. 
    I thought that they will get fixed after update but last night i updated phone with 10.1.0.273 but majority of bugs remain same with my case.
    List of bugs.
    Phone automatically restarts - High Issue
    while i am typing message it hangs up suddenly and restarts automatically.
    Phone heats up with out any operations and restarts.
    Phone is having very less battery running time. ( this can be resolved by my self by changing the battery with high power battery. )
    Please acknowledge me once you check this message.
    Share me link if there is any portal / community is there which keeps update about the Z10 updates which are on going so that i can update my OS accordingly.

    The rebooting issue is a known issue. 10.1.0.2342 was rumored to have fixed it but I haven't heard for sure what the consensus is.
    When the phone heats up and battery takes a hit it usually means something is running in the background. Download an app called "Advanced App Manager" and run that and see if there any applications running that you can kill.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Hanging and Restarting device

    i have blackberry curve 9300 from 3 months and it was very good mobile phone. But a few days ago it is showing some problems . When i open my text messanges then it freezes my mobile phone and restarts it automatic. My mobile is not bearing any time of application when i open any application of my mobile even Music or video player it shows same problem . I have updated it's software but to no avail. i have also wiping all the data from my phone but to no avail. please help me to solve this problem...

    Hi and Welcome to the Community!
    I recommend that you attempt to boot into Safe Mode:
    KB17877 How to start a BlackBerry smartphone in Safe Mode
    It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
    If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
    But if the behavior continues in Safe Mode, then you need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/reload, "Bare Bones" OS Reload Diagnostic Process, etc. To prepare for any of these, please start by reviewing the backup link in my auto-sig on this post...you will need a good local backup of everything discussed in order to proceed.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • K8N neo3 hangs and restarts

    Hi, i have a problem with the k8n neo3 mainboard, it restarts and hangs randomly. These problems occur randomly with no visible pattern.
    The pc is composed of a Sempron (palermo) 3000+, two pci cards (sound and network), a pair of Samsung ddr 400 memory, a radeon 9500 AGP card plugged into the AGR slot, and an outdated 300w atx1 power supply.
    There is another problem too, some usb devices from the external ports when plugged at start don't work until they are re-plugged when the OS has been fully loaded.
    What can be the cause of these problems?   
    I think that it can be some incompatibility with the agr slot or the power supply is not cappable to supply enough power.
    Thanks

    Quote from: fokker on 08-April-06, 05:57:44
    The ram are OK, used it in a k7n2 for month without a single hang.
    Just to be sure, run your system with just one stick at a time (try both sticks of course) and see if it still hangs.  If it doesn't hang with just one stick, then it's a memory issue or your mobo doesn't like those RAMs in pairs for some reason.
    If either stick alone still hangs like before, try swapping in RAM from another computer.  And if using another computer's known-to-work RAM still hangs, then it's pretty conclusive that it's not a memory issue.
    Costs you nothing to find out, so I'd check and make sure before exploring other options (like replacing the PSU).
    Good luck.

  • My mbp always hang (black screen but still keyboard light)(snow leopard and lion) and self hang and restart(mountain lion), How can I do? (I report problem to apple for 100 times but no reply)

    I use mbp late 2010 (MacBook Pro (15-inch, Mid 2010) Serial Number: W802627ZAGZ)
    (core i7 2.66GHz. 15" 4GB 1067 MHz DDR3) and change display to highres (1920x1080)
    it has problem that the screen go blank (or black screen) but keyboard still light. seems to display driver stop working.
    I send my mbp to service but they said no problem about hdd.??? I'm not sure that they take care just only hd problem but not handle  another problem that I tell him.
    I use it and it still hang up (not it reach 100 times errors) how can I do with this problem?

    baltwo wrote:
    Can't recall which I used to do the dynamic repartitioning.
    I'm betting that it was originally Partitioned with Snow Leopard.
    As a test I just added a second Partition with Mountain Lion to a FireWire HD and it would not let me Install Snow Leopard from my System or Retail Disc into the Partition.

  • Xperia Z3+ Dual, Lines across the screen

    I just recieved my new Xperia Z3+ Dual E6533 And these lines appear across the screen when watching film clips.The screenshot below is from YoutubeIt seems to dissappear when I turn off X-Reality I also noticed small white dots appearing in the background for a second after flipping to a new home screen. X-Reality does not seem to affect this issue.I have tried factory reset and updated to the latest android version.Other than this, the device is gold.Should I return the phone? or can it be resolved? Thanx. /Tony 

    I suggest that you try to repair the phone software using PC Companion..
    Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
    How to backup?
    If the issue should still remain you should contact the seller.

  • Hangs and was rebooting also previously

    I had purchased HP Pavilion dv2401tu Notebook PC one and half year back . Now from past 2 months i m facing problem.Firstly it use to hang and restart giving memory accesing issue when i use to open more than one or 2 windows.Now i realised that could be problem of the insufficient RAM for vista,so i upgraded the RAM to 2Gb.Now the PC is hanging and not responding.It also shut down after some time or i had to force fully shut it down.Please let me know what is the issue.

    Hi, 
    First of all I would suggest that you try to reinstall the system to see if it gets better. You can do this using PC Companion: 
    http://www.sonymobile.com/update
    In PC Companion, press start on Support Zone > Start on Update the phones software >  "Repair phone".
    Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
    http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253
    What are your thoughts about this forum? Let us know by doing this short survey.

Maybe you are looking for

  • Older Mac to HD TV

    I have an older Macbook (2006 Core Duo) and I'm trying to connect it to my HD TV. I have the mini-dvi to hdmi adapter but my TV says no signal. What am I doing wrong? I tried switching the resolution. I've seen many threads about this but found it al

  • Layout: Deselecht the indicator user-specific

    Hi, I would like to save a layout and the only possibility that I have ist user-specific.(the field ist already select wenn I call the layout) How can I deselect the indicator user specific. All users of the list has to call the layout. Thanks

  • Scrap Qty deduct in order Qty

    Hi all, When i confirm an order there is a field of scrap quantity. Suppose there is an order for 10 qty. Now while confirming the order i give in the yield field as 6 qty & 4 qty in scrap quantity. Then i want to both Qty 10 qty (Yield + Scrap) shou

  • Where is the Help File in VB examples?

    Hi, I'm running through the examples of Measurement Studio for VB6.  When the project runs, pressing the [Help] button invokes an help file.  However, when not running, while looking at the callback for the [Help] button I can only see  the procedure

  • Retreiving Embedded Images Information

    I have a two-part question.  One, I need to know why Illustrator displays embedded images at 72 dpi.  Two, how can I retreive an image's correct size and/or resolution?  Illustrator has the information contained somewhere, I see it being displayed in