Xperia M4 Aqua, forgot password, how to reset password or factory reset phone?

I've had my phone for a couple of days and today I decided to get a pattern lock, and of course the first thing I do is to forget it. How do I reset the pattern lock? I've googled around without any succes and when I enter wrong pattern there is no "forgot pattern" button, it just says "you failed to draw the right pattern X times, wait 30 seconds before trying again", I tried almost 70 times already and Im not getting anywhere.Then I tried to look up how to factory reset if you forgot your password, and I found one guide saying you have to turn off your phone and press and hold down the volume+ button and power button for about 10 seconds, in order to bring up a reseting menu or whatever. But holding down these buttons just turns the phone on and off every 2 seconds... So if anyone could tell me either how to reset the pattern or factory reset, that'd be great.

You have these options:
1. See this link
2. You need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Similar Messages

  • I am selling my iMac G5 2005 to a friend, how do I do a factory reset?

    I am selling my iMac G5 2005 to a friend, how do I do a factory reset?

    See my FAQ*:
    http://www.macmaps.com/selling.html
    Be aware the friend should know that 10.5.8 is the maximum operating system, and if they want to use Classic, they can't upgrade it past 10.4.11.

  • HT1414 how do i do a factory reset on my iphone 4?

    how do i do a factory reset on my iphone 4?

    I use Rescue and Recovery for my backups.  
    Do you have Lenovo ONEKEY recovery program (OKR) installed on your system from the factory install?
    If so, what version?  8.0?
    There is limited documentation around about OKR. A Google/Bing search of "onekey recovery documentation will provide some items to view.
    You state: recovery discs on DVD are not an option.  .. Does this mean you do not have a DVD burner?
    I will post 3  INFORMATIONAL links.  One describes OKR 6.0, with a create recovery media on DVD or USB.
    It is my understanding, which may be wrong, Lenovo does not ship recovery discs for systems with OKR.  You must take the machine to a Lenovo shop to get HDD reset.
    http://support.lenovo.com/us/en/documents/HT077084
    http://preprdesupport.lenovo.com/us/en/documents/ht071791
    http://lenovos10affair.blogspot.com/2009/02/one-key-recovery-okr.html
    Disclaimer: this is just suggestions on where to look, other forum uses with OKR can provide better information than I can. 

  • I have an itunes icon and a usb cord on my screen... cant switch phone on HELP... i have an iphone 4s.....how do i do a factory reset if it wont turn on at all :(

    i have an itunes icon and a usb cord on my screen... cant switch phone on HELP... i have an iphone 4s.....how do i do a factory reset if it wont turn on at all

    I'd say you have a better chance of not loosing anything if you connect to your home computer-- but it's not certain. Yeah, I'd imagine it's very frustrating. I'm surprised Apple allows these huge updates outside of iTunes.

  • How can i do a factory reset in snow leopard without the disk to start off new without losing my other programs

    how can i do a factory reset on snow leopard without the disk to start off new without losing my programs?

    You can't. You will need a Snow Leopard disc. You can purchase replacements for your computer from Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Apple - Support - Contact Apple Support.
    A "factory reset" means you erase the drive securely. All of your files will be removed permanently. I suggest you make a backup:
    Clone using Restore Option of Disk Utility
      1. Open Disk Utility in the Utilities folder.
      2. Select the destination volume from the left side list.
      3. Click on the Restore tab in the DU main window.
      4. Select the destination volume from the left side list and drag
           it to the Destination entry field.
      5. Select the source volume from the left side list and drag it to
          the Source entry field.
      6. Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal startup drive.

  • How do I do a factory reset of my Hp Pavilion dv6700

    How do I do a factory reset of my Hp pavilion dv6700. I hit the F11 button but it doesn't do anything. Help

    Hi:
    If the F11 key doesn't launch the recovery manager program, then you will either have to purchase a set of recovery DVD's by reading the info at the link below...
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=bph07143&cc=us&dlc=en&lc=en
    or, if you can read the 25 character Vista product key on the bottom of your notebook, you can make your own windows Vista installation DVD.
    Here's how:
    If you're up to a slight but rewarding challenge you can make your own if you can read your 25 character Vista product key on the PC.
    Just download the 3 files you need at the link below, and read all of the instructions to create a bootable DVD installation disk using imageburn.
    Disregard the part of the text under the first screen shot about "extract the files to the Vista folder."
    The files were already extracted to that folder when you ran the X14.exe file by reading the text on top of the first screen shot.
    The other thing I noticed is on the 4th screen shot, where it shows Developer ID Microsoft Corporation. I had to type Microsoft Corporation in myself, and then the other codes automatically populated.
    When I went to compile the ISO file, ImageBurn gave a message that about a WIM file and ISO, and if I wanted to burn it in a different format.
    I selected No, make the ISO file.
    It was not that hard to do. I burned both the 64 bit disk and the 32 bit disk in case I ever need them.
    I tested both of them an my hp dc7100 CMT desktop PC, they worked perfectly.
    When you enter the product key, it knows what version of Vista you have.
    http://en.community.dell.com/support-forums/softwa​re-os/w/microsoft_os/3317.2-3-microsoft-windows-v.​...
    After you successfully install Vista, you can then install the drivers from your PC's support and driver page.
    Paul

  • HT3728 How do I do a factory reset on a 6th gen Airport Extreme base station (model A1521)?

    How do I do a factory reset on a 6th gen Airport Extreme base station (model A1521)?

    Please check page 18 in your owner's Setup Guide.
    AirPort Extreme 802.11ac - Setup GuideJun 11, 2013 - 2 MB

  • HT3728 I keep getting 'an unexpected error occurred. Try again.' error message when trying to reconnect to my AirPort Time Capsule. I have soft and hard reset and, eventually, factory reset the device. What do I do to correct the error?

    I keep getting 'an unexpected error occurred. Try again.' error message when trying to reconnect to my AirPort Time Capsule. I have soft and hard reset and, eventually, factory reset the device. What do I do to correct the error?

    Hi Philjp,
    If you are having issues connecting to your Airport Time Capsule, even after a factory reset, you may find the following article helpful:
    Apple Support: AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3
    http://support.apple.com/kb/TS4597
    Regards,
    - Brenden

  • HT201412 ipad screen will not slide. Tried resetting and a factory reset but still will not work.

    ipad screen will not slide. Tried resetting and a factory reset but still will not work.

    I have the same issue on my Ipad Air.  Screen will not rotate, I have reset the settings, still only displays in the portrait mode.  A couple of interesting things though.  a couple of days before it completely locked up into portrait I would have to turn the ipad off and hold it in the orientation I wanted because it would not change orientation after I was in an app.
    Also, I just played a Netflix video and it was in landscape mode.
    Any ideas?
      Thanks,

  • How do I do a factory reset on my IdeaTab Lynx K3011?

    I'm selling my IdeaTab Lynx K3011. I want to do a factory reset on it so the buyer can set it up as his or her own, and so  my data/logins/passwords are gone from it.  How do I go about doing that? Thanks,Chris

    I use Rescue and Recovery for my backups.  
    Do you have Lenovo ONEKEY recovery program (OKR) installed on your system from the factory install?
    If so, what version?  8.0?
    There is limited documentation around about OKR. A Google/Bing search of "onekey recovery documentation will provide some items to view.
    You state: recovery discs on DVD are not an option.  .. Does this mean you do not have a DVD burner?
    I will post 3  INFORMATIONAL links.  One describes OKR 6.0, with a create recovery media on DVD or USB.
    It is my understanding, which may be wrong, Lenovo does not ship recovery discs for systems with OKR.  You must take the machine to a Lenovo shop to get HDD reset.
    http://support.lenovo.com/us/en/documents/HT077084
    http://preprdesupport.lenovo.com/us/en/documents/ht071791
    http://lenovos10affair.blogspot.com/2009/02/one-key-recovery-okr.html
    Disclaimer: this is just suggestions on where to look, other forum uses with OKR can provide better information than I can. 

  • HT1414 i fogget my password how can i get back thou the phone

    i fogget my password how can i get back thou the phone

    Did you forget your apple id password or did you forget the passcode after you slide to unlock?

  • How can I perform a factory reset on an Apple TV over a network from another room?

    I would like to either perform a factory reset or erase user account information on a third generation Apple TV located in another room preferably over a network. This would allow me to manage the devices off site over IP with different people using the device and setting up their accounts for Netflix etc. Is this possible? I have heard of this being done without jailbreaking and I am curious to how they have done it.

    Thanks Brian. It looks like the Apple Configurator app will reset settings and account info. I will look into third party apps as well. It needs to be as simple and quick as possible as we would be doing it daily to many ATVs.

  • How do I perform a factory reset on my ThinkPad tablet?

    Question 
    My tablet has been reasonably unstable from day 1, even pre-installed apps like ebuddy force close, I have tried removing and reinstalling the app but it still force closes immediately. I also have a heap of other apps that force close on my tablet but run fine on colleagues tablets (4 of us bought them together)
    How do I do a complete factory reset on this thing, I don't want just my data removed I want a fresh Android install.
    AnswerTo perform a factory reset:
    Power the unit off.
    Then hold the power button until it gives you the short vibration
    Right when it does, hit the VOLUME UP button a couple of times.  (This may take a couple of tries.)
    This will bring up a menu that includes a full factory reset.
    Use the volume buttons to move the menu selection and the power button as the "enter" key.

    i tried to install an update and now i have nothing but a tablet with a running logo. i have read everything on this site and i am very confused about what to do.  i have tried several suggestions (wiing the cache, data and trying to reboot) but i get nowhere. i am not great with the computer stuff so past the relatively simple steps i get lost inthe tech language.  going to a site and downloading to a SD card would be easy if there was just one place and not so many different ones that have multiple options and steps.   Is there a simple explanation as to what i can do to get my TPT1 working again? i dont know why Lenovo doesnt have a something to download on their website since getting bricked seems to happen often.  I called tech support and got told they couldnt help me as it was out of warranty and a new board is $575!  All they offered was what is in the manual which doesnt cover this situation as factory restore doesnt work.  i really would like to get it working again.LAlady

  • Old 1760 With password recovery disabled, no way to factory reset

    Hi
    I have an old 1760 router with Password Recovery Functionality Disabled
    I don't care about its actual configuration , I need factory reset
    I Followed the well documented procedure :
    Normal boot
    Self decompressing the image : #################################################
    ################################################################ [OK]
    Smart Init is disabled. IOMEM set to: 15
    PMem allocated: 57042944 bytes; IOMem allocated: 10065920 bytes
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco Internetwork Operating System Software
    IOS (tm) C1700 Software (C1700-SV8Y7-M), Version 12.3(6d), RELEASE SOFTWARE (fc1
    Copyright (c) 1986-2004 by cisco Systems, Inc.
    Compiled Fri 15-Oct-04 03:46 by kellythw
    Image text-base: 0x80008120, data-base: 0x81440804
    Send break at this time , then :
    Do you want to reset the router to factory default
    configuration and proceed [y/n] ? y
    Reset router configuration to factory default.
    cisco 1760 (MPC860P) processor (revision 0x500) with 55706K/9830K bytes of memor
    y.
    Processor board ID FOC07450X9P (3881152211), with hardware revision 0000
    MPC860P processor: part number 5, mask 2
    Bridging software.
    X.25 software, Version 3.0.0.
    1 FastEthernet/IEEE 802.3 interface(s)
    32K bytes of non-volatile configuration memory.
    32768K bytes of processor board System flash (Read/Write)
    WARNING:
    Executing this command will disable password recovery mechanism.
    Do not execute this command without another plan for
    password recovery.
    Are you sure you want to continue? [yes/no]: y
    The router boot up normally anyway , still with original password unrecovered instead a fresh factory default.
    Any hint please ?????
    Thank you

    Federico,
    There is something quite strange going on but one thing has caught my attention in particular. This is a part of your transcript:
    Send break at this time , then :
    Do you want to reset the router to factory default configuration and proceed [y/n] ? y Reset router configuration to factory default.cisco 1760 (MPC860P) processor (revision 0x500) with 55706K/9830K bytes of memory.Processor board ID FOC07450X9P (3881152211), with hardware revision 0000MPC860P processor: part number 5, mask 2Bridging software.X.25 software, Version 3.0.0.1 FastEthernet/IEEE 802.3 interface(s)32K bytes of non-volatile configuration memory.32768K bytes of processor board System flash (Read/Write)WARNING:Executing this command will disable password recovery mechanism.Do not execute this command without another plan forpassword recovery.Are you sure you want to continue? [yes/no]: y
    Notice that the first question is whether you want to erase the configuration - you respond with yes, and the router continues booting. The second question displayed clearly shows that the router continues loading the configuration file and in particular processes the no service password-recovery command.
    What would happen if you answered with n to this second question, preventing the router from accepting the no password-recovery stored command? Could you reload the router afterwards and try the password recovery procedure again?
    Also, if this router has a removable Flash card, would you be able to enter the ROMMON and set the configuration register to 0x2142 if you removed the card and tried booting the router?
    Best regards,
    Peter

  • How do I perform a factory reset on an iMac

    Bought an iMac from a friend who got it as a gift. But it's locked with a password from the original owner. Can I do a factory reset on it or do I need to try to contact the original owner? Thanks

    If you have the original system DVD you can do a clean install of the OS.  Take a look at this link for installing Mac OS X 10.6.  http://support.apple.com/kb/HT3910

Maybe you are looking for