XPERIA RAY BLANK DISPLAY AFTER ICS UPDATED

i upgrade xperia ray from GB to ICS, the phone after being locked does not come out of sleep but just shows a blank display screen and unable to access menus.
even when attending a call, the motion sensor detects the face and the phone display shuts off and continues to show a blank display screen for a long time, unable to access phone menus thereafter.
Is anyone facing similar issues.
Pls help!!!

repair it with SUS
Update Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
Don't forget to mark the Correct Answers & Helpful Answers
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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