Xperia Transfer doesnt work....
Help needed!
I bought a Z1 two weeks ago and I'm struggling to transfer everything from my Arc S in order to start using my new phone.
I saw the excellent feature in PC Companion where XPeria Transfer is supposed to work for all mobiles on Android 2.1 or later. (my Arc S is on 4.0.4) Started the function and eventually I got the message that my device is not supported?!
I contacted Sony support on mail and got the answer that I need to download the Xperia transfer App on my device as well.
So I did, and everything works smooth until I'm directed to connect my device to the PC Companion.
When sarting the Xperia Transfer in PC Companion, I get the same error message and phone is still in Xperia Tranfer App stating "Device Connected".
Anyone that can give me som help/advice?
Check my link, you will be able to transfer all that, also you don't need that program to transfer your photos, videos, music
on your compuer
Computer > xperia Arc > SD card > DCMI > 100Andro
> Music
copy paste to your computer then transfer to your new phone
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
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Xperia Transfer - How to transfer your information
Xperia transfer
Here you can find information about the two different ways we have for transferring from your old phone to your new Xperia.
You can do your transfer via either mobile or computer.
Via mobile
Coming from an old Android phone and got yourself a new Xperia.
Download the Xperia Transfer Mobile application from Google Play store in both phones. Choose Android phone and follow the in-app instructions to transfer you information.
Coming from an old iPhone and got yourself a new Xperia.
In your new Xperia, download the Xperia Transfer Mobile application from Google Play store and choose iPhone. Now follow the in-app instructions.
The Xperia Transfer Mobile application can initiate/transfer data via three different methods.
NFC
PIN
Cable (Only iOS to Xperia)
Supported models
Sending phones (Old phone)
Android: Android 4.0 (Ice Cream Sandwich) and later versions.
iOS: iOS 4.0 and later versions
Receiving phones (Your new Xperia)
Your new Xperia must run Android 4.3 (Jelly Bean) or later version.
Supported data
• Contacts
• Calendar
• SMS
• MMS
• Bookmarks
• Notes
• Photos
• Music
• Video
• Apps* (only iPhone)
*Xperia Transfer Mobile will suggest app's that corresponds to the ones you had downloaded in your iPhone with app's that are available on Google Play store.
Note! Only locally stored data can be transferred using Xperia Transfer Mobile. Data which is synced from a online service will not be transferred.
Via computer
Sony Ericsson/ Sony Android phones
Download the Xperia transfer app from Google Play store to your previous Sony Ericsson/Sony Android phone. Open the application and press start extraction. When extraction is finished connect your old phone to the computer and follow the on-screen instructions in PCC or BFM.
Data that can be transferred*
Contacts
Call log
Bookmarks
Calendar
Messages
Notes
Photos
Songs
Video clips
*May vary between models
Other Android phones
Download the Xperia transfer app from Google Play store to your other Android phone. Open the application and press start extraction. When extraction is finished connect your old phone to the computer and follow the on-screen instructions in PCC or BFM.
Data that can be transferred*
Contacts
Call log
Bookmarks
Calendar
Messages
Notes
Photos
Songs
Video clips
*May vary between models
These are the tested devices but please note that it can work on other phones as well but that’s not something that we can guarantee.
Samsung
Galaxy S, Galaxy S3 and Galaxy Note 8.0
LG
Optimus G Pro
Nexus 4
HTC
Legend
Butterfly
One
Motorola
FlipOut
Milestone
RAZR HD
Apple iPhone
Make a local backup of your iPhone using iTunes on the same computer as which you have PC Companion or Bridge for Mac installed. It’s important that you make a local (not iCloud) backup without any encryption. You can find the backup option in iTunes by connecting your iPhone via USB and click “My iPhone” in iTunes.
If/when you have made a local backup of your iPhone choose the Apple iPhone option in Xperia transfer and select your iPhone backup. Follow the on-screen instructions.
Data that can be transferred
Contacts
Call log
Bookmarks
Calendar
Messages
Notes
Photos
Voice messages
Video clips
Songs
App’s*
*Depends on if the App store application is also available on Google Play store or not.
BlackBerry phones
Connect your Blackberry phone via USB and make a local unencrypted backup of your BlackBerry phone using BlackBerry Desktop Software. I suggest that you do this on the same computer as which you have PC Companion or Bridge for Mac installed.
In BlackBerry Desktop Software locate the backup button and choose full or quick backup and include the files you want from your media storage. DO NOT change the destination path for the backup files, please let the default path remain and double check that the encryption option in deactivated. Now press backup.
When the backup is complete go to the Xperia Transfer option in PC Companion or Bridge for Mac, select the BlackBerry phone option and follow the on-screen instructions.
Data that can be transferred*
Contacts
Call log
Bookmarks
Calendar
Messages
Notes
Photos
Songs
Video clips
*May vary between models
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.See this migrate iTunes library post.
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