Xperia Z1 got entered by water

Hello Sony, would like to raise my concern regarding my xperia z1 phone. During my underwater picture taking (2 to 3 ft of water deep when xperia z1 was submerged) my phones front camera suddenly got blackout, the only left was the three dots. I was able to press the middle dot which we know the home button. And the phone did go to the home screen. Then i press the camera back to bring me back to the camera to take picture. Same thing happened only black screen i saw, then l press again the home button to bring me back to the home screen. The phone again was able to go to the home screen mode. The phone front camera was acting really weird so I decided to turn off my phone. After truning it off, I then turn it on. My phone now is unresponsive, phones noy turning ON. I then decided to get out to the pool and check the phone. when l open the flaps from left to right and take out the SD card and sim card I notice that there is water in each of these SD and SIM. this means that my phone got penetrated with water. I dont understand I was able to close the flaps before submitting the device to the pool but why water got into my phone. now After 4 hour (as I type this statement) it has been 4 hours since it happened and i notice that the front camera and main camera has moisture on it. Hope to receive your feedback. I am a true fan of Sony but this time it failed me. Please give me feed back ASAP. Thank!!!!!!!!!!!!!!

Dear Phil,
Thank you for contacting the Sony Xperia support centre.
We are very sorry to hear of the issues you have experienced with your Sony Xperia handset and the subsequent need for repair.
We can confirm that the Sony Xperia Z1 handset is dust and water resistant (IP55 & IP57) with a durable glass display. The handset is resistant to water and dust but is not fully water/dust proof. It is mainly designed to withstand life’s little accidents. This information is provided in the white papers for the handset which is available for all our customers to view. I have included the link below to this page.
http://www.sonymobile.com/global-en/support/phones/xperia-z1/support-documents/
Our engineers have identified that your handset is not covered under the manufacturers’ warranty and the fault occured is not due to defects in design, materials or workmanship. As with any issue on your handset our engineers would fully examine the handset and the issue to see if it is covered by the terms and conditions of the Sony warranty. In this case they have diagnosed that the issue appeared not due to component failure and therefore will not be covered by the warranty.
We are unable to comment as to how or when this form of damage has occurred we can only comment on the findings upon completion of the investigation.
Therefore, we regret to inform you that we will uphold the conclusions made by our service location and will not repair nor replace your Sony Xperia Z1 due to the nature of the fault not being covered by our warranty as it is not a manufacturing fault or defect.
If you would like to organize for your handset to be returned unrepaired then you would need to pay the £14.40 handling fee via the methods outlined in your repair quotation.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Paul Conlan
Sony Xperia UK Customer Services
Contact Us | Legal
Copyright © 2012 Sony Mobile Communications AB. All rights reserved
Dear Phil,
Thank you for contacting the Sony Xperia support centre.
We are very sorry to hear of the issues you have experienced with your Sony Xperia handset and the subsequent need for repair.
We can confirm that the Sony Xperia Z1 handset is dust and water resistant (IP55 & IP57) with a durable glass display. The handset is resistant to water and dust but is not fully water/dust proof. It is mainly designed to withstand life’s little accidents. This information is provided in the white papers for the handset which is available for all our customers to view. I have included the link below to this page.
http://www.sonymobile.com/global-en/support/phones/xperia-z1/support-documents/
Our engineers have identified that your handset is not covered under the manufacturers’ warranty and the fault occured is not due to defects in design, materials or workmanship. As with any issue on your handset our engineers would fully examine the handset and the issue to see if it is covered by the terms and conditions of the Sony warranty. In this case they have diagnosed that the issue appeared not due to component failure and therefore will not be covered by the warranty.
We are unable to comment as to how or when this form of damage has occurred we can only comment on the findings upon completion of the investigation.
Therefore, we regret to inform you that we will uphold the conclusions made by our service location and will not repair nor replace your Sony Xperia Z1 due to the nature of the fault not being covered by our warranty as it is not a manufacturing fault or defect.
If you would like to organize for your handset to be returned unrepaired then you would need to pay the £14.40 handling fee via the methods outlined in your repair quotation.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Paul Conlan
Sony Xperia UK Customer Services
Contact Us | Legal
Copyright © 2012 Sony Mobile Communications AB. All rights reserved
I had a similar problem, sent it Sony and got a very standard response saying it wasn't their fault. They couldn't even bother to send me an individual letter

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