Xperia z1 touchscreen problems

When scrolling down randomly zoom in or highlighting!?? When playing games after few minutes unable to move or aim. It does register single touch but when i try to draw a line, after few cm cuts off. This is very annoying!!!

It might be software, repair your phone with SUS or PCC if the problem persist, take it back to a Sony repair center Update Service (SUS) PC Companion (PCC) Bridge (for Mac) Alternatives on How to backup Xperias http://talk.sonymobile.com/thread/36355

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XPERIA Z1 touchscreen problems while getting hot

Hi guys, I'm the owner of the Xperia Z1 for 2 months, and if I play demanding games, phone is getting hot, I know it's normal, BUT, when the phone is really hot, touchscreen have some problems, when I drawing lines, something interrupts my drawing, and when I'm moving in games which need to hold the thumb on screen, sometimes it interrupts too, I read a lot of forums about Z1 touchscreen problem, but i dunno it is software problem or hardware O.o plz help.

one of my friends , today has bought a brand new xperia z1, tho i warned him, and he ignored me saying that mine was defective, and guess what, KA booom
it has the same problem as my unit hahaha, you guys should've seen his face
still the sony guys won't reply to me cause they know the problem and still shy about it, we wen't back to the sony shop, they told us that many users who have z1 compact and z ultra are coming for the same fault,
do you guys think it's a driver problem related to the snapdragon 800 ?
come on guys let this thread alive again, if you make it die, sony will live you with a defective phone as long as you still own one of their dragon 800 device.
this is very sad, as i find the xperia z1 much snappier than xperia z2 and z3

Touchpad touchscreen problems (erratic behavior/not responding correctly/etc) temporary solution.

I bought a HP Touchpad about a month or two after it came out. It worked pretty much as you'd expect it to until some time ago. I started getting a problem where the screen would go crazy and not respond correctly to my touch inputs. Web pages would jump all over the place, cards would zoom out, etc, in other words, they would behave erratically. After some testing I noticed that certain areas of the touchscreen would NOT respond at all to inputs while others would make the screen go crazy like I mentioned previously. I looked for information on the web to see if other people where having the same problem and found reports of the same behavior. Unfortunately there where no solutions offered. At that point I tried turning on and off the Touchpad which did not resolve the problem. My next step was to try to reinstall the OS with WebOS Doctor, but I read a post where the user reported similar behavior and reinstalling with WebOS Doctor didn't fix the problem. Needless to say I was bummed out since I figured it was a hardware problem with the touchscreen. After more testing I found a temporary solution to the problem which seems to suggest that the probem could be software. The solution when you get the problem is to hold down the power button and the home button at the same time and keep them pressed until the screen shuts down and the touchpad restarts. Once the OS comes back up it works like it is supposed to until you get the next episode of screen epilepsy. At that point you need to do the procedure again and it will fix the problem temporarily. Usually the fix lasts for a few days in my case. The fix also solves other problems I have with the touchpad. Problems like, videos not playing fluidly or freezing every few seconds although the sound plays fine (youtube), sound gets messed up (sounds are played in a robot like pitch), and others. If anybody has questions or other suggestions let me know, I will answer the as best as I can.
Post relates to: HP TouchPad (WiFi)

I think the YouTube and sound problems are separate from the other erratic behaviour. Recently my touchpad won't play YouTube videos beyond certain points, starting a few seconds in possibly due to the advertising pop-ups - I can skip forwards, but that means I miss crucial parts. My sound also goes 'robot-like' until a reboot, which is incredibly annoying! Your touchscreen problems may be specific to your device - try going to Device Info / Diagnostics and see if that tells you anything.

Xperia z gyroscope problem

Hi.please i need help.since the last update to 4.3 my gyroscope and proximity sensor are not working anymore.so the auto rotation and all games and apps that depends on gyroscope are useless.i have done the repair process on pc companion but still not working.note that there is no protective cover over the prox.sensor.

after updating the phone to jelly bean last time the gyro, accelerometer, compass all have stopped working. i have downloaded the function tester. And NO it still does not work.Went into the service menu to test. Did NOt work also.
tried backup and factory reset via PC Companion. Still NO GO.Updated to the new Kit Kat. STILL NO GO. FYI NO GO means the gyroscope, accellerometer and compass is not working after applying fix. All this happened during my phone is still withing the warranty period. Although I did report the issue in March 25 2014. i have a service request number 1-1151375485. honestly there have been several cases in which your support team is still unable to provide a fix in relation to this issue.==================================================
Here is one of the link and the details given prior to the issue is well put. Such a shame to SONY.
https://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/xperia-z-gyroscope-problem/td-p/559629.HERE IS THE ISSUE COPIED FROM THE USER's WRITINGS:
Re: xperia z gyroscope problem
Options
MayOkay - it's a little late for me to join the party - however - "me too"!!
I've googled and better googled this, and found that there are similar problems with other Android devices (Nexus 7 particularly) - but thought I must be the only one with this issue on my trusty Xperia Z.
HOWEVER
Mine won't even calibrate!!
Gyroscope calibration - "FAILED! Please retry with following a product instruction - Error code = -1"
Accel calibration - "FAILED! Please retry with following a product instruction - Error code = -1"
Proximity calibration - FAILED! Please retry or your phone may not support this function - Error code = -98"
Further info - worked fine on the latest firmware - 10.4.1.B.0.101 for a few months - decided to wipe and re-install as phone was running sluggish (due to amount of installed junk!!) - after the re-install, this is what I get.
Other sensor apps say "waiting for device" on the sensors.
So - having previously run custom ROMs on other devices, decided to have a look at the system logs.
E/cal_data_manager(27964): Self-Test:ERR-Failed to enable accel
E/cal_data_manager(27964): Self-Test:ERR-Failed to enable gyro
E/cal_data_manager(27964): Self-Test:ERR-Failed to enable compass
A whole bunch of:
E/Sensors ( 851): HAL: ERR open file " " to read with error 2 (I added the quotes here for ease of reading)
E/Sensors ( 851): HAL:ERR can't read chip_enable
and....
E/Sensors ( 774): HAL:unknown compass id ©@@ÉÄDr@/─p☻ -- params default to ak8975 and might be wrong.
(this is just using USB debugging, and looking at logcat)
Re-installation of firmware has NOT fixed the issue, and the device will NOT re-calibrate. From the research I've done, and from the info I've read - it's because a small part of the filesystem (which is used to reference the sensors) is now corrupted - so it doesn't know what the sensors (or WHERE the sensors) are at.
So what IS wrong? How do we fix? With full access to the filesystem (i.e. root) I'm confident it'd be doable, but my linux knowledge lies more with basic admin than something like this!
Can I also please urge anyone with this, or who has previously had this, to comment, or at least 'me too' the post? I suspect it's probably wider-spread than we'd think...
===================================================My problem is exactly the same. unless SONY provides an explanation or a fix. I have to say. I will do everything in my power to influence people around me (to say the very least) that your product is no good. I mean if we have access to Google then its not a problem to convince people. All the phones problems is being addressed online and most of the fix is provided NOT by your technicians. And I am very dissatisfied with your customer service. Such bad service. Left me hanging because i could not get my phone fix within the warranty period.
This specific phone problem has never been addressed and rectified properly. NOT even your support staff can provide a solution via an internet fix. you can Google it. I mean the 3 main sensor (gyroscope,accelerometer, compass) defect issue is well known and you did not even try to have a fix for it? So yes. I hope that having me wasting my precious time writing this heart-aching dissatisfaction for purchasing the SONY XPERIA Z phone MAC 2013 with an issue that no solution is provided will produce a much better brain fart for you guys to have a fix for me and other people with good customer service. I mean. I will post this on every android community forum with print screen. SO yes. Please adhere to our request. Addressing it as it was your CEO's personal phone and rectifying it if not you should come up with a better solution. So **bleep** YOU SONY FOR MAKING MY LIFE MISERABLE. I have copied this complaint and will definitely post this on android community forum.
Sincerely,
Mokhzane Mohamed Ramly

Touchscreen Problems after Lollipop Update

Hello everyone, I remember that within the past year, there were maybe 5 occasions in which my Xperia Z touchscreen wouldn't react. After turning the screen off and on again, it would be fine again. Since the Lollipop update, this issue occurs 90% of the time. When I turn the screen on, the touch input doesn't work at all. Sometimes, it will start working after I turn the screen off and on several times. Somtimes a full restart of the phone does the trick. However, once the touch input is working, it works perfectly as long as the screen stays on. Is this behaviour typical for a hardware defect and the occurrence after the update is just coincidence? (which, for me, would be somewhat hard to believe...) Or is there anything on the software side that I should do/try? Many thanks and best regards, Philipp

Please read my previous posts and see why I’m very unhappy with “my” Sony.http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/Reboot-loop-in-Xperia-ZL-after-update-to-Lollipop/m-p/993700#M57879http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/Reboot-loop-in-Xperia-ZL-after-update-to-Lollipop/td-p/992453/page/3http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/Reboot-loop-in-Xperia-ZL-after-update-to-Lollipop/m-p/997325#M58418 I think that Sony is behind the faults in the systems, because they noticed that many of their users do not live in the country where they bought their phone. Sony wasn't happy that people shop globally, losing market share in the country they live in today. The decision to mess up these smartphones during an update is easy - they know your IMEI. I find it hard to believe a global company would be so desperate to try to sell new smartphones, to gain market share. Yet, it appears to be the case, even for customers who bought a phone in the country they live in, apparently a parallel imported one. The fact Sony only uses PCC and abandoned SUS (Update service) - where downgrades were possible – in July 2014 only enhances that impression. The lack of support from Sony adds to the conclusion that Sony is unethically blocking smartphones. Sign in via my link to change this: https://secure.avaaz.org/en/petition/Sony_Mobile_Division_Sony_solve_the_problems_with_updates_that_block_foreign_smartphones/?ejpryjb

TouchSmart IQ506 Touchscreen Problems

Our company recently got a TouchSmart IQ506 with Windows Vista 64bit, and everything was working fine. We did a fresh reformat, got it in the network and ran all the updates and such. As you may, or may not, know, the IQ506 doesn't have a VGA port to setup a second monitor or connect to a projector, so in order to use the TouchSmart mirroring an image to the projector we purchased StarTech's USB 2.0 to VGA Display Adapter. I installed the drivers and got it working and mirroring the image properly, however, now I am having a problem with the touchscreen.
The touchscreen is responding when I touch it, but the pointer is flushed all the way to the right. The mouse follows my stylus up and down with me, but it doesn't come to the left. It is as if the screen is only reading the y-coordinates of where I am touching, and the x-coordinates are stuck all the way to the right.
The touchscreen was working perfectly fine before I installed the graphics card driver, and the software to get the VGA display adapter to work. The mouse and keyboard is working fine, everything is perfect except for this touchscreen problem. I am 99% sure it is a software issue, and I wanted to know if there is a known issue, or if anyone else has had this kind of problem. I'm assuming it is the software for the VGA display adapter, and was wondering if that is the case, what alternatives I can make so the TouchSmart can support a second display without having touchscreen, or any other, problems.
Sorry in advance if there is already a topic on this issue, I went thorugh the forums and didn't find anything about this.
This question was solved.
View Solution.

It sound like the calibration screen and the touch "focus" has been shifted to the "primary" display - which is the last added display adapter. I don't have the setup to test, but you might be able to fix by selecting the Touch panel as the primary display (maybe). You may be stuck because the USB adapter will always be enumerated as the last device.
Perhaps...
1) Plug in USB adapter to enable display.
2) Go into display options and select Touchscreen as Primary and make sure "extend desktop" is unchecked.
You may also be able to trick the system by going into DM and removing reinstalling the real primary display adapter.
If all fails, you should be able to unplug the USB device and use MS system restore to go back when it was working properly.
Of course, I am saying all this without having the hardware in front ofme. I've played around with mutiple displays enough to know that you get into some funny behaviour when you have two distinct video adapters installed in the system. The best multi-display solution are those driven from one adapter - one video card with an HDMI and a DVI for example.
If you figure this out, please reply back. I'd like to know if it is possible to keep touch while using another adapter.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

Touchscreen Probleme

Hallo liebe Apple Community,
vor einigen Tagen war ich mal wieder mit meinem iPod Touch 3g joggen, als es auf einmal zu regnen anfing.
Daraufhin schaltete ich den iPod aus um mögliche Schäden zu vermeiden. Als ich wieder zu Hause ankam konnte ich den iPod nicht mehr anschalten, also ließ ich ihn einige Tage lang einfach liegen. Danach ging er auch wieder bis auf einen kleinen Wackelkontakt des Standby-Schalters einwandfrei.
Ein paar Tage danach fing er dann immer wieder an, abzustürzen, also schloss ich ihn an meinen PC an und als dieser meldete er könne die Daten des iPods nicht lesen, stellte ich diesen wieder her.
Danach verweigerte der Touchscreen leider komplett den Dienst, was er vor der Wiederherstellung noch nie getan hatte.
Ich führte also eine erneute Wiederherstellung durch und probierte auch ein Hard-Reset - kein Erfolg.
Mittlerweile funktioniert der Touchscreen immer mal wieder kurz und dann auch wieder nicht mehr und ich muss ihn dann erneut 2-3 Male wiederherstellen bis der Touchscreen dann wieder für ein paar Minuten funktioniert.
Was glaubt ihr? Handelt es sich um einen Hardware Fehler? Oder kann es an der Software liegen? Und wie komme ich zu einer Lösung des Problems?
Über alle konstruktiven Antworten würde ich mich sehr freuen!

Also ich habe jetzt meine iPod 2 Tage lang in einer Schüssel voller Reis gelassen. Danach ging er erst mal gar nicht an. Als ich ihn dann ein paar Stunden ladend liegengelassen habe ging er dann auch wieder an allerdings besteht das Touchscreen Problem nach wie vor. Ich habe auch schon mehrmals eine Wiederherstellung probiert.
Der Anleitung kann ich leider nicht folgen, da ich meinen iPod nicht entriegelt bekomme und ich somit auch nicht an die Einstellungen herankomme.
Allerdings sind nach wie vor die Wassersensoren nicht aktiviert.
Was soll ich tun?

Daily edition (prs 900) touchscreen problem

Does anyone know what to do about this problem?
The touchscreen on my prs 900 daily edition has stopped working. It just doesn't respond. You touch or tap or swipe and nothing happens - no response. I cant use any screen icons that depend on the touchscreen.
Is there a firmware update or any other solution anyone knows of? Anything I can try?

Are you saying ONLY the touchscreen doesnt respond? So the hardware buttons are still working?
I suggest try a soft reset (push the reset button on bottom edge), if this doesnt resolve, try a factory reset (be aware, all data will be erased), using the reset button plus sliding the power button. Instruction for further steps are on the screen.
If that doesnt resolve the problem, service may be required.
sonymod_cb

Xperia Z1 touchscreen issue

Hello,
I am one of the unlucky owners of a Z1 which has a problem with the touchscreen. The issue is known. People report that the screen registers an input, then shortly losses the input and then regains it, making web browsing difficult as anything you scroll by could be clicked by accident. If I use the phone for a prolonged period of time (usually 20 minutes), the screen will register my input at completely different places to where my finger actually is! This makes normal use almost impossible since you have no control as to where it will register your input. I updated the Z1 to Lollipop, but the problem is even worst.
What can I do?
Regards,
Pietro Buccolieri.

I can't say I have or have had this issue with my Z1 so have no feasible answer for you sorry
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Nokia Lumia 520 touchscreen problem HELP

So i got a Nokia 520 in June this year and ive had no problems with it but a few days ago when i switched it on the touchscreen and front buttons werent responding to touch. I removed the battery , soft reset and hard reset the phone and it's still not working. I cant take it to my local store till after Christmas and im lost without it, has anyone else had this problem and know what i can do to fix it?
I appreciate any help!

hi mate, nothing you can do here except to take your phone to Nokia Care for inspection as you have tried all avenues of troubleshooting on your own accord.

New Xperia Z1 wifi problem 14.4.A.0.108 (Multiple access points)

Hi,
I recently got a replacement Xperia Z1. This phone was immediately updated to the latest firmware (ending with 108) so I do not know if this problem existed prior to the update.
My problem is that the phone thinks it's still coneected to a wireless network even when it's not which prevents the phone from reconnecting when in range of a new network.
When it's working it looks like this: (same signal strenght in both the top bar and the settings)
When it's not working it looks like this (sifferent signal strenghts when compring the settings and the top bar)
And I'm 15km away from my home network
To make it work again I only have to turn off wifi and then turn it on again.
This screen shows for about 10 seconds when the problem has occured (instead of usually 1-2 seconds)
I've already tried to reset and reinstall the firmware. Is this an hardware error or has this something to do with the latest update?
//Mikael

An Update:
I've found that this problem only occurs on networks with multiple Access Points and when the phone is switching from on AP to another.
If the problem occurs the network stays "connected" even though I leave the area as described in my first post.
Does this help?
I've tested on several networks.

Xperia Z2: 10 Problems Users Have, and How to Fix Them

10 annoying issues with the Sony Xperia Z2, and how to fix them
http://www.digitaltrends.com/mobile/xperia-z2-problems/
I found this article by @digitaltrends on Twitter as I'm researching the Sony Xperia Z2. I hope these issues have been address, especially WiFi dropping. I'm interested in the Z2 because of the Noise Canceling feature, now I will have to do more research to find out which phone is more stable (even though it's a software thing).
Can anyone with xperince with Z1, Z2, Z3 which they feel is the most stable for daily usage and heavy videoing projects? Realiability being the key?

I have the Z1 and have no issues at all - I find that article a load of tosh, How can something be an issue if the owner hasn't read the manual and as an example turned on Tap to wake or are using a 3rd party charger and wonder why charging takes a long time - These are not issues with the phone merely issues with the owner
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Ipad touchscreen problem

I have problems with my ipad's touchscreen, it doesn't respond in one part of the screen!

Try this:
Make sure IOS is updated to latest version
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings
If that doesn't work then backup and then restore the device as new.

Iphone5 touchscreen problem

I purchased iphone5 day before yesterday and since then I am facing issue with the touchscreen as the corner of the screen is not responding to touch properly for example the WiFi on and of option takes at least 4-5 taps to activate or deactivate, I request all of you to try turning WiFi in and of with any fingure other than thumb and letme know. For this I went to apple service centre which actually to me didn't looked like one because of its name(RSG INFOTECH) and infrastructure, I was really shocked to see the way customers were treated there and almost all customers who came there were unhappy say 9 of 10 were going out with bad comments. When my turn came, the lady was stubborn to accept the problem and was saying it was normal and it's my psychology for which I had to go and ask a guy for his iphone5 and then use both in front of her, finally she told ok there may be a problem. After that she takes my brandnew iPhone and tells me that I wil get back after two days and when I asked her what they are going to do with it then she told me that they are going to open my brand new iPhone and do diagnostic test!!....I was like *** its a brand new iPhone and I did not made a single call from it and you want to break its virginity.
Seriously guys this was my first and last pyrchase from apple.
Sorry for such a long post.

No it is an apple service centre, today I took my phone back and to my shock the problem is as it is and to make it more worse there are 3 scuffs on top which service centre says I have done. It was just 4 days old phone and no I feel as if it is 1 yr old phone.

Xperia z1 compact problem restoring

Hello. I've bought new sony xperia z1 compact but it has a serious problem. Every time I plug it in (to charge) it restores. The promo video keeps playing again and again, my wallpaper disappears and sets default and the worst thing is that all my photos I took before are deleted. (photos from whatsapp and messenger remain, music remains and gmail, whatsapp and viber remain logged in) All this used to happen when I plugged the mobile to charge but the last time it happened itself suddenly.Please, can you tell me what it is caused by and what can I do about it? In this moment I do not reside at the same place I bought the phone at so I am not able to return it. Thank you very much.

Hi boavista,
Welcome to the community,
This sounds like the device is set to Demo mode, you can try removing this by doing the following.
*#*#73556673#*#*
This should remove the demo mode, let us know how you get on.

Xperia z1 touchscreen problems

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