Xperia z2 glass back cracked on it's own?!

Has anyone else had this happen?
I have only had the phone 3 weeks.
It has never been dropped, but I noticed a 30mm long crack running
up to the outside edge of the camera lens.
Seems a bit daft to me, to make the back of the phone out of fragile glass.
Will sony repair this for me under warranty?

We are users/members like you so can't say yes or no - All we can say or advise is to either return this to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

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