Xperia Z3 Dual - Battery Issue

Dears,
Kindly be informed that, after purchasing the new Smart Phone Xperia Z3 Dual in KSA, facing issue with Battery ! its not working for 2 days (Maximum 1 Day) - even after activating STAMINA feature with Extended Standby still same issue.
Also i have noticed that, battery drain even without doing any activities (Data "LTE/3G") or bluetooth, etc.....). !!
Is there any thing need to do from my side ? Kindly have a look to the attached snapshots.

i think yes if you using ultra stamina mode it will be.i have only xperia z2 but if i active stamina mode there we can see the popup massege with the forking fuction.but i can use wifi bluetooth also so try it ok after active ultra stamina mode try to on wifi bluetooth and try to use internet
Do not forget to give kudosand to select the correct answer

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Xperia Z3 Dual battery drain..running 4.4.4

Greeting guys
I recently switched to andriod with the new xperia z3 dual, the battery drains very fast. its abnormal, please look at the usage , your help guys is very much appreciated. i still didnt start using it heavly , instagram and whatsapp are being used occaisionally only.

Given the power usage on the screens you get 9.5 hours on 14% of battery.
Assuming that battery is discharging lineary you should get about 68 hours of usage.
68 hours is 2.8 days so it's more than Sony claimed in its advertising.
Standby (deep sleep) at about 70% of time is pretty normal. It looks really good.
Z3 has a very big screen. As soon as it is on battery levels are going down pretty fast. You can increase a bit your uptime by reducing brightness (you can adjust it to lower levels even with auto ON).
Also enable Stamina mode. If you need some apps to be running all the time like email or your favorite messenger add it to exceptions by touching stamina mode menu and then adding apps.
You can also enable location based wifi. Phone will automatically enable and disable wifi when you reach places with already used networks.
Best regards,
Sergio PL
Xperia Z1 / Nexus 7 (2012)

My Xperia Z3 Dual only has a constant red led when plugged in, cant turn it On

Hi,
When I woke up in the morning today, I noticed that my Xperia Z3 Dual only shows the led in red (constant, not blinking) when I plug in to charge. I cant power on pressing the Power button, cant even restart using Power + Volume buttons. I also tried the recovery procedure from PC Companion, power off then Volume and power on, connect to PC and autodetect... nothing works.
I have the phone since march 2015, only 3 months; all was perfect before this big issue: no software problems, battery duration was excellent (at least 1 full day), camera ok, both sim's detected and configured without issues, also no problems when wet my phonet.
Can you help me pls?

@JesusAlarcon
That could be a hardware issue, contact your local Xperia Care ASAP
http://support.sonymobile.com/global-en/contactUs/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Many Xperia M2 Dual has Manufacturing defect in SIM 1 slot with WCDMA only mode.

Hello, I have problem with Sony Xperia M2 Dual mobile handset. Whenever I switch to WCDMA only mode it shows no network and this issue occurs in SONY phones only. Same sim cards work properly in other handset and even I have changed the SIM card also. But still getting same issue and Sony engineers at service centre are claiming that it's network issue. How is it possible ????????????????? Please find the attached screenshot. This issue occurs only on SIM1 slot. SIM2 Slot is working fine at any network selection mode (i.e. WCDMA only, WCDMA Preferred / GSM & GSM only). The exact steps to reproduce the issue are as below.1. Put SIM card in SIM Slot 1 in WCDMA mode only.2. Put the SIM card in SIM slot 2 in GSM only (In this handset, At a time, You can put only one SIM card in WCDMA mode only.)3. Make a call from SIM2 & continue the call upto 15-20 mins.4. THEN DISCONNECT THE CALL5. and immediately (within 1-2 mins.) try to make the call from SIM1.6. It will loose the network signal in SIM1 slot7. It will never get a signal in SIM1 slot until you restart the phone or put the phone Airplane mode on and then off. I have tested this issue in 3 brand new handsets. Anyone please guide me how to report this issue to technical team at Sony. Thanks,Amit Keskar

I have reported this issue to service centre. however service centre guys are claiming that this is network issue.
I have tried these same Sim cards in my Samsung and friend's Micromax mobile. The Sim cards works properly without any issue.
This clearly shows that there is an issue with Sony Xperia M2 dual.
can anybody in this forum tell me what should I do if service centre guyz are not getting my point or they are not understanding the situation ????
I have sent several emails to Sony's support centre. I didn't get a single reply from them.
Thanks,
Amit Keskar

Xperia C4 Dual Hangs and restarts

Hi.... I bought a brand new Xperia C4 dual yesterday. While i am trying to open video files, the phone starts to hang. Only audio is hearing and after 1 or 2 mins, it restarts automatically..... What might be the problem?? help me to solve this one.... waiting to hear from you.. Thank you....

Hi Dandy_Vignesh,
Welcome to the community,
This sounds like it could be a media issue, is the media stored on the internal storage or an SD card?

Battery issue G72-B66US

My notebook has either a battery issue or power supply issue(or both)? The battery will not charge. If I move the plug arund just a little, Windows will show its charging for 4-5 seconds the stop. At times the notebook abruply shuts off. This happens even when useing the power supply which is used all the time. I read where it said remove the bat,plug in and power on the pc. After fully booted up, shut it down normally. Replace the bat and see if it begins to charge when rebooted up. No luck. I read I could run the notebook without the bat so I am. But at one point it still shut down. Its not a heat problem. I regularly blow the dust from the bottom and the notebook sits on top of a dual fan cooling unit.
The notebook is about 3 years old and has run very good, no problems during that time. It is on a majarity of the day 7 days a week. Used as a desktop pc. do I need a new Battery and/or Power supply?

I think the problem is neither the battery nor the power supply. I suspect a bad AC power jack module. Here is the Manual:
Manual Link
Here is the part:
(15) Power connector (includes cable) 616496-001
Here is a picture of it:
http://www.ebay.com/itm/DC-Power-Jack-Cable-HARNESS-CONNECTOR-for-HP-CQ72-B-G72-B-SERIES-616496-001-...

Xperia Z3+ Dual, Lines across the screen

I just recieved my new Xperia Z3+ Dual E6533 And these lines appear across the screen when watching film clips.The screenshot below is from YoutubeIt seems to dissappear when I turn off X-Reality I also noticed small white dots appearing in the background for a second after flipping to a new home screen. X-Reality does not seem to affect this issue.I have tried factory reset and updated to the latest android version.Other than this, the device is gold.Should I return the phone? or can it be resolved? Thanx. /Tony

I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain you should contact the seller.

Battery issue after bicycle accident

Hey all,
A few weeks ago I fell with my bike and my z1 compact took the hit with all my body weight. The backside took the major hit and looks really bad, and from the side you can see the phone being bent. However, the phone has been working perfectly for over 1 month which is just incredible after that big hit. Sadly my phone has started showing signs of the hit lately, usually the phone just restart itselfs, or freeze so I need to press the red button or power/volume up. But during the last couple of days the phone is unresponsive. Its 100% dead, you cant charge it or anything. But suddenly you try to start it and it comes to life from nowhere, always with 1% battery left.
From my untechnical experience, it sounds like we have a battery issue here? Is there anything I can try or do myself before sending it away for a costly replair?
Best regards
// Johan (Sweden)

Thommo wrote:
You could if you feel up to it remove the back glass and replace this yourself at a fraction of the cost - Whilst the back is off you can check the battery connection and the board for signs of damage
I would suspect not the battery itself (if Li-Ion would get punctured his phone would be already destroyed) but from broken paths on the motherboard. Anyway without inspection it is impossible to get any futher.
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Battery Issue.Please Help

I have a Xpeia go and I'm facing the wierd battery issue.using the phone while its charging is good,but as soon as i disconnect it from the charger,it hardly remains ON for 1 minute and it switches of and then when i try to switch it on,the red light blinks and then after connecting to charger,it boots(sometimes it boots then again switches off)and then say it has 18% charge ,after 5 mins it will show 100% charge and if i took the charger off ,again it switches OFF after1-2 minutes... So is my battery defective?should i Change it..I saw a battery for Xperia GO in1200 at ebay.. Service centre workers says that they will take Rs.6500 and will give me new Xpera Go.What should I do?

You might need a new battery or it could be another hardware issue, contact your local Xperia Care to get your phone inspected http://support.sonymobile.com/global-en/contactUs/

Possible cure for battery issues

hi
first of all i dont own the device yet
i am user of 5530,5800,n8,c7,701
i was looking farword to bring in my hands the first nokia wp7 but due to features missing and (in my opinion) little overpriced at the moment(as sim free) i will wait for the next nokia wp7
but being for a while in nokia forums i deside to write this atricle with my opinion about the battery issue (IF IT IS) with the 800
after reading many users facing problem with battery in different revious and forums about my N9 last longer or my N8 etc i deside to do a test with my current in use 701(1300milliamber battery and the brightness screen that nokia offers right now)
i left all day the phone connected to 3g and gprs data with about 5 min calls couple of textsand little browsing fmobi,little use the default browser,little use apps which connects to internet ...all these for about 1,5 - 2 hrs
it did last about 12 hrs same as some users with the lumia
Now if you dont belive me TRY THE SAME TEST BY YOUR SELFS
what i have understand (as i dont own the device) is that perhaps by default or out of the box (and especially the branded phones from the providers) is that featurs like wifi or data, nokia account, market place bing etc must be ON
if was the same issue with my 701 it will not go too far of course
what nokia possible can do is to do a frimware update which in start up or rebooting the phone....dark them,wifi,data,bluetooth,internet connection should be off by default like in symbian
i am sure the upcoming new customers will not have future complains
but i belive this is important as some poeple dont have the knowlege to do all these to turn off manual, especially in a new UI that they are using first time (wp7) and of course having a new phone most of them especially the non experts can think the battery drains so easy if all are ON
******* or at least nokia should make it like symbian to turn off automatic after closing apps,face,twitter,email etc
thanks for your time reading
for me after my Xmas bonus(if any lol) i will go for a windows phone(sim unlocked)either if nokia or other brand
of course i can wait for the next nokia model not because of the battery issue but i prefer in windows phone 7 bigger screen
thanks again

I must agree with your thinking...
When I first got my C7, battery wasn't lasting a day...
And the reasons was the ones you said...
e-mail was keeping data on, WiFi was always looking for a connexion
I won't say that the Lumia 800 can't have any battery issues, but first of all, it's our use that kill off the bettery...
Setting e-mil to work only once per hour, setting WiFi off when not used...
Only those 2 option give a bette life to the battery...

Is the battery issue with the 4s resolve or is it still a problem

I'm thinking of uupgrading to the 4S but don't want to if they are having battery issues.

Not everybody has problems. To see some reasons and solutions have a look at this discussion and the answer given by Lawrence Finch:https://discussions.apple.com/thread/3546270

IOS 5.1 and iPhone 4S - battery issues resolved?

Has the 5.1 update resolved your battery issues or created any new ones?
I just updated mine, and had to rush out the door so I couldn't test properly- I couldn't reset all settings to factory or recharge the phone to 100% but as is, so far no improvement at all. I wouldn't say I have the issue as bad as some others as my 4S lasts about the same as my windows phone (HD 7 - amazing phone if anyone wants a second phone or a change from ios, Android ***** so hard it hurts) and my old 3GS used to get after i updated it to 4.1 which was really bad, except I don't get so much "phantom drain" as that did. I do know that it could be much better as when I've reset my settings to factory before I've got a much better life span (what I'd expect from a smartphone) for a day or so before getting the bad battery again.
Any news, tips or findings? How has ios5.1 affected your 4S or previous model iPhone?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
iPhone User Guide

Genius Bar Feedback on Battery Issues

Ok..so I know there are hundreds of posts regarding various battery issues. I thought it might be helpful to post feedback on my genius bar visit today regarding my battery.
The issue with my battery is that the meter seems to be stuck at about 80% full, regardless of how much I use the iPhone or how long I charge it. I have no accurate way of knowing how much battery life I have left. I have even played 6+ hours of straight video to drain the batter and the meter never moves.
Fortunately, my lightning bolt icon (upper right corner) does eventually change to an a/c plug which tells me that the battery is fully charged even though the big green battery is always at 80%.
So the guy at the genius bar tried and inquired about all the usual tricks already discussed in this forum (restore, plug AC adapter to wall instead of USB, turn off wifi, bluetooth, etc). and concluded that it's most likely a software issue.
He did say however that the the usage statistics frequently mentioned here are controlled by AT&T and that it's functionality depends on AT&T sending some sort of over-the-air signal. Don't know if I buy that.
So, in a nutshell, they did not offer to replace the phone (not that they had any in stock anyway), but instead made a notation of the problem using my serial number and told me to wait for an Apple software update, which will most likely correct the problem. If it doesn't, then they can assume a hardware conflict and issue an replacement.
I know this is getting long, but I would like to add that my battery life itself seems fine. I just never know what I have left by looking at any of the two meters.
G5 Duo-Core Mac OS X (10.4.10)

My original iPhone had poor battery performance and would not reset the usage stats. There is no Apple Store near me, so Apple support sent a service phone and I sent mine in. The service phone has good battery performance and correctly reset the stats. I was notified that the original phone could not be repaired and a new replacement was sent to me. The new iPhone has great battery performance, but no matter what I try, the usage stats won't reset. Today I was told by Apple support that they believe this is a software issue and a revision would be developed to address the problem. There is no forecast availability date. It doesn't make any sense that a signal from AT&T would have anything to do with the battery stats. The service phone charged and reset the stats before I swapped my SIM into it.

Semi-Scientific Test on iPhone 4S Battery Issue w/two iPhone 4Ss

All,
My wife and I ordered identical 16 GB iPhone 4Ss. They were set up the same way. From the very start, I could tell that her battery was outperforming mine.
After a day of turning off and on various settings, from Location Services, to Siri, to iTunes settings, etc. I still noticed a huge gap in stand-by performance. I was losing 1% per 10 minutes, her phone was not.
Today, we had similiar usage with similar network characteristics (WiFi, decent 3G coverage) starting from a full charge (100%). After 8 hours, her phone still had 52% remaining. Mine died on the way home from work.
So tonight, I performed a test. I plugged both phones up and allowed them to fully charge to 100%. While plugged up, I ensured each setting on the phone were identical, including the number of Exchange accounts, brightness level, etc. At 9pm CDT, I unplugged them. My phone took a long time to get from 99% to 100%, her phone didn't. Mine also went to 99% upon unplug, her's didn't.
Neither phone was used at all, stayed completely in stand-by mode. At 10:15pm CDT, ...her phone remains at 100%. Mine is now at 92%. That's roughly 1% every 10 minutes on my phone, same thing I saw earlier in the day.
I think this, for me at least, confirms the diverse results folks are seeing. Some folks are seeing major battery issues, some are seeing better battery life over other iOS devices. It just so happens in our house, we have one of each. Why would two identical phones behave so differently? I've exahusted all possible options on my phone, including the recently posted attempt at deleting e-mail accounts and resetting network settings.
Does Apple recommend that I do a restore on my phone? I am trying to do so, but I am having issues re-downloading iOS 5. If I still see the same battery drain, I believe I will take this into the Genius bar.
I do believe it's time that Apple address this battery issue. I for one, based on experience, believe it's real, and could be a manufacturing defect. I don't know how else to explain two identical phones having vastly different stand-by results if my restore fails to fix the issue.

After spending 2 days troubleshooting I have found my battery drain culprit. When I turn my wifi on it coninuously disconnects and reconnects to my network. This was draining my battery about 1% every 4 minutes. I went through all the turn this stuff off, reset network settings, setup phone as new, helped some but still had the issue. This morning I set mine and my wife's up the same, she went to work and was playing music on the way in. Still had 100% after 40 minutes. I was at home with wifi on and dropped to 90%.
I charged my battery back up, turned wifi off and now after an hour still have 100%. This is with siri on, icloud on, notifications on, etc.
Can anyone else confirn this is an issue for them. I am trying to determine if it is hardware or software related.
Thanks

Iphone4s - iMessage, Call & battery issues

I cannont receive text or picture messages via imesssage every once in a while, it never appears to be an issue when i receive from OTHER phones on other networks. I am able to send the messages though. and this issue is not consistent. it happens every now and then.
While i was testing this, i also noticed that when i send an iMessage the receiver is seeing my email Id instead of my phone number. I donno how frequent it is, but i noticed it once.
also, whenever someone calls me i get the call very late, i.e. just when the caller is about to reach my voicemail or disconnect. I have tested this by dialing my phone from a number of other phone including iPhone 4 & 4S from At&t
coming to the battery issues, i ALWAYS have my time zone off(i put my clock 10 min ahead), so i dont see the issue others are facing. But once in a a while i can see the battery dropping from 80% to dead within an hour or two without any usage. I got my iPhone 4s on day 1 and this happened about 4-5 times till now. Everytime i saw this happening, i would terminate all the background apps but that dosent stop the battery from draining.
I went to the apple store yesterday to have it diagnosed and they sent me away telling that I need to make an appointment.
Is anyone else facing the same issues?
Please share the solution if anyone was able to get around these issues.

Hi,
I had battery issues with my iphone5 ever since I updated to the latest IOS. My battery was draining really fast and my phone was really warm. What I did to solve this problem was: Go into Settings>Mail>Fetch New Data>Push,and make sure you switch push off. In that same section make sure that fetch is set as manually. This means that you have to check your emails when you want to - instead of the notifications going off every minute draining your battery.
I hope this helps anyone with the same issue.

Xperia Z3 Dual - Battery Issue

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