Xperia z3 power button

so this my second Xperia Z3 in after a week. both phones have an issue with their power button. when playing and the phone gets hot the power button feels different like it is a littile bit loose. the first phone was worse than my second one which I may as well try to replace it. is this normal? did any one face the same issue?

Lockscreen button? do you meant to say the power button? if its loose you MUST contact your local Xperia Care
http://www.sonymobile.com/global-en/support/contact-us/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Similar Messages

  • Power button does not respond to wake up

    Hi my xperia Z power button is unresponsive for unlocking my fone, for some reason it allows you to lock it but not unlock, so every time I want to use my phone I have to connect the charger

    Try performing a system repair as this will often fix issues - This will factory reset your phone
    Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
    Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
    If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
    For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

  • How to disable safe mode on xperia z1,power and volume button doesn't work

    How to disable safe mode on xperia z1,power and volume button doesn't work

    Hi rafharum,
    Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    A simple restart to the device would generally resolve this issue, however if the power key and Volume key are not working they may very well be causing the handset to execute safemode when ever you power the device on.
    If this is the case, you will need to get the handset to a service agent for assessment. Please use the link below to contact Sony Mobile Customer Care directly.
    http://support.sonymobile.com/global-en/contactUs/
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Power button not working headphones not being detected

    have a sony xperia  z tablet, power button has stopped working  and  the headset is not being detected by the headphone jack,
    really annoying i ahve tried resetting and that didnt fix the problem, i tried restorign but cant because the power button doesnt work to shut it down!
    only a couple of months old - need sony to fix the problem, i use it  for work and i need it working 100%! please respond  sony - dont depend on other users to fix your issues also  you have shut down most of your stores in ireland which does not help matters.

    Hi johnboyire,
    Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    With the information supplied, unfortunately if you have performed a software reset and repair on the device then this may be related to hardware, I can only suggest that you contact Sony Mobile within your region and advise them accordingly.
    They will be able to help. Please use the link below to find there contact details.
    http://www.sonymobile.com/global-en/support/contact-us/
    I apologize for any inconvenience this may cause.
    Don't forget to mark posts that answers the topic as Accepted Solution. 
    If you find any post helpful, press Kudos.
    What are your thoughts about this forum? Let us know by doing this short survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Miro's power button stopped working

    Suddenly my phone's power button stopped working. I can't lock/unlock the phone nor turn it off :/ Tried to take a screen shot, to restart the device but nothing happened. I dropped the phone only once or twice before months, it hasn't been in touch with water and such. Now I almost can't use my phone unless when I put the phone on charger Did anyone have the same problem? What should I do?

    Haven't heard of this before actually. I would recommend that you send this phone to a service center for repair. Contact your local Xperia Support for more information:http://www.sonymobile.com/global-en/support/contact-us/What are your thoughts about this forum? Let us know by doing this short survey.

  • My power button on my z1 tablet has stopped working

    I have a z1 tablet and the power button has stopped working. This means i cant lock/unlock the screen or turn the tablet off. I am worried that if the battery dies i wont be able to turn it back on. I have aslo had a problem with the sound, that has stopped working to

    Sorry to hear that, contact your local Xperia Care
    http://support.sonymobile.com/global-en/contactUs/
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • Adding "reboot" to the power button

    Is it possible to add a "reboot" button to the menu which shows up by long pressing on the power button? I've find out some widgets only for that purpose.
    Xperia mini, rooted, ICS 4.0.4

    You can use the mod you linked
    I have installed similar on my phone too :smileywink: works fine
    Discussion guidelines.
    Message me or any other moderator to seek help regarding moderation.

  • Power button not functioning

    My power button doesn't respond whenever I click it. Instead, the volume up button does so.

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    Are there not any reaction at all if you press and/or hold the ON/OFF button down? If not, it sounds more related to a hardware problem that a technician at an authorized service center needs to examine and fix.
    Thereby, I suggest that you visit nearest service center to have the phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
    http://www.sonymobile.com/global-en/support/contact-us/contact-info/
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Z1 silver Power button ring fell off!!

    My Xperia Z1's silver ring around the power button just came off. It just fell off. I need to know if this is a serious issue and if it affects the waterproofness of the phone? I seems as if it was just held on by a little glue but now i cant trust the waterproofness. I searched online and found two other people complaining about it but with no replies. Can anybody please inform me how serious this is?

    Just as Alexdon said you should turn to a service centre. This may interfere with the phones IP classification. 
    Please contact your local Xperia support team for more information how to find your closest service centre: 
    http://www.sonymobile.com/global-en/support/contact-us/
    What are your thoughts about this forum? Let us know by doing this short survey.

  • Fatal power button issue

    Hey there, I have had no problems with my Z2 until today. However, now my screen is constantly flickering on and off as if the power button is being repeatedly pressed, furthermore the window with the options to power off/ restart etc also appear occasionally. I'm unable to power the device off as when I do it will boot itself up again straight away. As you can imagine, this renders the device utterly useless. Has anyone had a similar experience with this? Or does anyone have any fix suggestions? The phone is out of warranty, I'm unable to replace it.
    I made a short video of the problem just in case my explanation isn't clear enough.
    www.youtube.com/watch?v=5RN5kUC3tyo
    Thanks for any help you can offer me, I'm lost for what to do. 

    I had the same issue once with my old Xperia Z, after washing it with soap (which is apparently not right) so water and soap got beneath the power botton and caused the same symptoms. It was also out of warranty and I sent it to 3rd party mobile fixing office. They did some cleaning and didn't cost me a lot that time.
    A proud Sony User since 2002
    If I was helpful to you, thank me by Kudos

  • Loose power button

    Hello, I just got the Z3c and the power button is slightly loose, is this normal or does it announce problems?
    cheers
    Solved!
    Go to Solution.

    Hi George237,
    Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    The button is not completely still, so it does move a little, however this is completely normal. if you however believe that this is to loose, you can take the device back to the place of purchase.
    I hope this helps.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Power button functions still available in lockscreen

    Hi all.
    I find it to be a real concern that my power button options (airplane mode, turn off phone, etc) is still active when my lockscreen is active. IE, you can still switch off the phone even thought u didn't unlock it.
    Can anyone help to disable this. It's obviously a security risk to me.
    Many Tx
    Reaper.

    Unfortunately you cannot alter this, however the chance of this happening is quite minimal as it would require the power button to be pressed, released then held down for a period of time immediately after the release of the button and before it goes back into sleep mode.
    What are your thoughts about this forum? Let us know by doing this short survey.
    survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Dirty/Tarnished Power Button?

    Hi all,
    I just want to find out if anybody else has this? My Xperia Z1 is only 6 months old yet the power button looks dirty and tarnished. I tried cleaning it with a swab, microfiber cloth, etc. but they only do little help.
    Basically, my power button looks stained.
    When it hits direct light, you could barely see it, but when you look at it against the light or in low light conditions, you can see the tarnished and stained parts.
    I know this doesn't seem to be a big issue, but it does somehow annoys me given the premium quality of aluminum.
    I swear I only use my thumb for the power button. I do not rub it against anything else.
    Does anybody else have this?

    I have checked a few units here that get heavy use and can not see this on them. However for any hardware issue like this you would need to speak with your local  Xperia Care team so that they may assist in arranging a repair of your handset.
    What are your thoughts about this forum? Let us know by doing this short survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Touch screen and power button stopped working.

    The power button has stopped working a long time and I've been using it as well. Now was the touch screen that stopped working without any crash. He was in my front pocket and then stopped working and returned after a while. It happened again for 3 days and then stopped permanently. What should I do ???

    Hi Botinha,
    Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    It is possible that this may be software on the device, you could trying to backup the handset(If Possible) and trying a software repair.
    1. Download the PC Companion software from PC Companion and install it on your PC.
    2. Install and open PC Companion then select Support Zone.
    3. Phone Software Update.
    4. Start.
    5. Repair Phone
    6. Continue
    7. Accept data removal
    8. Next
    9. Wait for prepare
    10. Select Phone
    11. Follow the connection steps 
    If this does not work, then follow through with Uliwoolys suggestion.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Power button ring fell off!

    My Xperia Z1 is just 5 months old.I bought it brand new and it is an expensive device, but now I am having some issues with the power button. I am really disappointed with Sony. It was only recently that I noticed that it felt different pressing the power button. My friend who happen to be an xperia Z1 owner too, told me that the ring encircling the little button in the middle is gone. It fell off. I am from the Philippines and unlike in the US we are not getting much support here. I don't know were to take my phone to or who should I talk to about this issue. I had an Xperia Z before and I had some issues with it and I took it to a local shop for repair. The technician damaged my phone and now it is totally dead. My question is, will it be covered under warranty? I bought this from a certified Sony selling center just last August 2014 l. It's just 6 mos. old and it can't be a wear and tear issue because I take good care of my phone and I am not a heavy user. This must be a defect and Sony must do something about this. I am hesitant in paying for the repairs. Oh gahd, I really don't know what to do.
    I am a big fan of Sony theMy Xperia Z1 is just 5 months old.I bought it brand new and it is an expensive device, but now I am having some issues with the power button. I am really disappointed with Sony. It was only recently that I noticed that it felt different pressing the power button. My friend who happen to be an xperia Z1 owner too, told me that the ring encircling the little button in the middle is gone. It fell off. I am from the Philippines and unlike in the US we are not getting much support here. I don't know were to take my phone to or who should I talk to about this issue. I had an Xperia Z before and I had some issues with it and I took it to a local shop for repair. The technician damaged my phone and now it is totally dead. My question is, will it be covered under warranty? I bought this from a certified Sony selling center just last August 2014 l. It's just 6 mos. old and it can't be a wear and tear issue because I take good care of my phone and I am not a heavy user. This must be a defect and Sony must do something about this. I am hesitant in paying for the repairs. Oh gahd, I really don't know what to do.
    I am a big fan of Sony, they used to produce quality phones but now I had to purchase two xperia phones within a year because the phone won't last a year without having any issues. I am thinking that since the metallic ring encircling the power button just fell off.. I'm worried that the rest of it will follow. Please someone tell me what to do. I want Sony to be involved in this case that I am having with my Xperia phone.

    Hi raniellecasrn,
    Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    In this case, I can only advise that you contact Sony Mobile Customer Care, as only they will be able to help with such an issue. Please use the link below.
    http://support.sonymobile.com/global-en/contactUs/
    I do apologize for the inconvenience this may cause.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

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