Xperia Z3v - Lack of support and synergy with existing Xperia software

So far I like my Xperia Z3v but don't love it. Among the reasons, the most glaring one is the disconnect from Sony Mobile Support and Verizon Wireless, neither cares about owners of the Z3v...
I understood that the Z3v was a re-branded and modified Z3 for the Verizon network, so some minor differences (size, battery, etc.) would be present. I was unaware, however, that Sony would basically turn a blind eye to the phone and Verizon wouldn't do more than basic support (if it 'aint broken, we don't care).
Here's what I mean:
- No PC companion support (Z3v will not be recognized by the program. I've done a support chat with Sony Care and they said that was because Z3v is only supported by Verizon and not Sony....Imagine if Apple said that about the 'Verizon' version of iphones...no itunes integration, users just had to upload files directly to iphone with no programs or interface... )
- No Media Go support (same as above)
- No Wireless connect to computer (it's tied to the PC Companion issues, I believe)
- No way to transfer contacts or files from previous phone (again, PC Companion) without buying an extra connector
For a company that is seemingly struggling to stay afloat in anything besides Playstation related stuff, you would think Sony would try a little harder to be there for customers who took a gamble and bought their product.
I have a few days to decide if I want to keep this phone and if I don't hear any noise about Sony working on a way to get the Z3v to play nicely with their PC Companion and related software, I will likely return it and pay the re-stocking fee to get a phone that is actually supported by the company who made it.

Thank you Rickard for your response, but the standalone installation did not result in any changes.
I recognize it was probably Verizon's fault to some extent with their desire to create a custom version of the Xperia Z3 instead of just using the standard model, but I still cannot see why the PC Companion or Media Go cannot be updated to recognize and work with the Z3V system and structures.
I have been a life-long sony fan and have been happy with the way Sony reacts and supports their users for the most part. That is probably why I feel this slide in support is so discouraging.
Again, I don't see any other brand of phone makers (that I know of) turning a blind eye to their newest phones just because it's on a different network or a slightly different build (mechanicaly and software wise). My understanding is that all i-phones must be different slightly for Verizon and AT&T networks due to the network and setup requirements, but Apple doesn't limit itunes compatibility with just one network's version of the phone, it works across all Apple products. I made the leap from Apple to Sony because I like Sony, but this is not a good start for my experience with this phone and Sony's software.
I do appreciate your support and recognize you have limited ability to fix the situation, so I do hope you forward my sentiments to the appropriate internal teams.
thanks again.

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    Hi and welcome to the Skype Community,
    Just to set the right expectations: The community is not a direct support channel with Skype customer service agents. You will find fellow Skype users like you replying as well as moderators, power users or Skype staff like developers or quality engineers. Most of the time anyone from these groups can help you finding an answer to your problem, otherwise please contact Skype customer service.
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    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

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