XPS 13 9343 touchpad firmware

I have one of the new XPS 13 laptops that's plagued with poor touchpad performance. It looks like a new firmware was released to address this problem but it's only supported for installation on Windows 8.1. I have already removed 8.1 and clean-installed Windows 7 and when I attempt flashing it crashes. What are my options for installing this update? Only thing I can think of is temporarily installing 8.1 just to install the update then switching back to Win7 as the firmware should be independent of the OS, but that would be a huge pain.
Here's a thread (one of many) that outlines the poor performance and provides a link to the update: http://en.community.dell.com/support-forums/laptop/f/3518/t/19616659
Any suggestions?
Thanks,
Todd

Hi I'm the original poster. I originally used an old work login of "RustonPaving" for ease but as this is turning into a bigger situation than I anticipated I'd like to transition this conversation over to this personal login I've just created. I'll send you the friend request from this profile in a moment.
Thanks for the help so far on this, although I've got to disagree with you on the firmware issue. Firmware is generally installed onto an EEPROM on the hardware device and has nothing to do with the hard drive and would therefore persist through OS changes, hard drive replacements, formatting, etc. Anyway, don't want to belabor the point. Let me know what you're able to make happen on your end.
To clarify the problems I'm having as there seem to be several different symptoms floating around, here's a list of the issues I'm having:
- 2 finger scrolling is difficult, it generally doesn't register and instead just moves the cursor up and down.
- Finger tapping can be overly sensitive and cause unwanted clicks. The only sensitivity setting in the Dell touchpad utility effects overall sensitivity, not just tapping. So if I decrease sensitivity it makes it almost impossible to even move the cursor around.
Thanks,
Todd

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Becuase of the very fiddegy Touchpad on my new Carbon X1 2014 (20A8) I was looking forward to installing the new firmware update realeased 19 Aug 2014, becuase it should address some of the annoying issues I have with the touchpad.
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I would like to have a response in this forum from Lenovo. We are more people with touchpad problems and issues with installing the latest firmware update for the Synaptics 'pad'.
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MOVED: touchpad error :/ please help

This topic has been moved to GAMING Notebooks.
https://forum-en.msi.com/index.php?topic=251323.0

Quote from: ccrimson96 on 11-December-14, 09:25:09
hi i've got many problems in my touchpad since i've installed win 8.1 on my msi gs 70 stealth
the touchpad was working but when i choose the option ( disable touchpad when usb connected on my elan ) nothing happens like it keep working even when i connect the usb mouse .. i tried to re download the elan driver and same problem , after afew weeks the touchpad stopped working even when i press alt + f3 it keep not working can u check the pictures please ? and i tried to install the touchpad driver and i got the error in the picture ... please find a a way to fix my problem .
Btw i have GS 70 Stealth
what i can see in first picture is you where trying to do a touchpad firmware update not the actuall drivers, plz go to download page again then press on Drivers not Firmware and find elantech drivers there and then re-try again.

GE60 2PE Don't boot to BIOS, notebook bricked.

Hello, Yesterday night I was watching a youtube show on my netbook, running without power supply only with the battery (I only done this for 3 times in 7 months so I'm not worried about battery being discharged) and I fall sleep. This morning when I waked up, I tried to boot from hibernation to properly shutdown the system but the netbook doesn't boot.
Things I tried to do:
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2º - Power off by pressing power button for 4 seconds. I waited 5 mins I plugged in the power adaptor and I tried again with same results, don't boot.
3º - Removed battery and power adaptor, I pressed power button for 60 seconds to discharge (i saw this advice on Youtube). Plugged in only power adaptor and tried to power on. Same results, don't boot.
4º - Removed battery and power adaptor, presed power button for 60 seconds to discharge (). I connected the netbook to my TV with a HDMI cable, plugged in only power adaptor and tried to power on. Same results, don't boot.
Symptoms:
Power on, power LED in blue color for half second later turns to orange color only, no blinking only the same orange color all the time. The fan starts to spin in normal speed, HDD led blinks for 1-2 seconds and off. The screen is off (no light even on the back cover where the MSI dragon badge is), don't appears MSI logotype, no BIOS mesage or sound, no screen(fully black no backlight) no HDD. Laptop keeps running.
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Geniune Windows 8.0 PRO (My own license not from MSI, and it's 8.0 not 8.1 I don't like to update)
BIOS UEFI in fast boot mode, legacy USB disable. USB Handoff fixes disabled in BIOS, Enabled only boot from HDD/win8. The rest i think it's default settings.
BIOS: E16GFIMS.529 (previously .528 and .526)
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EC Firmware: 16GFEMS1.50B (I can't remember if I updated firmwares previously)
Touchpad Firmware: 03
HDD:Standart WD HDD, no msata drives. No intel RAID.
DVD: Standart LG DVD.
RAM: 4Gb Standart Samsung/Hynix? SODIMM + 4Gb GSkill DD3L 1.666Mhz (1.35v) upgraded by myself.
All drivers installed with the exception of the integrated radio switch controller.
Intel HD 4600 - OK (updated 01/2015 from manufacturer)
Nvidia Graphics - OK (updated 12/2014 from manufacturer)
Intel WiFi/Bluetooth 3160 - OK (updated 01/2015 from manufacturer)
Atheros KillerNIC - OK (Drivers version from MSI DVD)
Elantech Touchpad - OK (updated in 01/2015 from MSI support page)
Intel chipset stuff - OK (update 12/2014 from manufacturer)
Webcam - OK (no drivers installed, work with windows8 deafult drivers)
Software installed:
Only MSI KLM (keyboard light manager) with also installed a SCM service.
The netbook worked smooth since the begining until today for 7 months (really great hardware). The only thing i suppose that could be a problem with BIOS update (I updated two weeks ago) or EC firmware (I updated 3-4 weeks ago), since I don't worked withour power adaptor from new year, until today.
There's something I could do that I miss? a reset jumper, or reset CMOS button. Or I should ask to RMA to my netbook shop.
PD: I don't like to get a replacement netbook from other RMA user. I want my machine, I know what it's done and how it's done, I have my stickers in mint condition, I know my battery is well mantained, I have my FAN clean, I have the exterior and screen really clean and without scratches, have all my personal data on HDD. Should be worried about getting someones netbook? I should remove the HDD to avoid my personal data being compromised and I can lose them (i don't have backup)?
Also apologize my english, but the spanish forum looks empty and dead, only see news.

I suppose so, thanks chc for your time reading my issue.
I should contact my shop for RMA.

Right-click weirdness in Boot Camp

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Can anyone else confirm this behavior, and if there is a fix for it? I just installed the new touchpad firmware for OSX but as expected it didn't change how the touchpad works in Boot Camp. I'm running the Boot Camp drivers that ship with 10.5.5... are there newer ones available somewhere?

This has been frustrating me for days. Another thing about it that doesn't work is that if you enable tap-to-click, you still have to push down with three fingers and click (instead of tapping) to get it to work. As a new Mac user, I must say I'm disappointed in their driver support for Boot Camp.
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Crash when using Polygonal Lasso tool - PS CC + Windows 8

I'm using Windows 8 on a Dell XPS 9343 laptop, and am having an issue with Photoshop CC.
Periodically, while using the polygonal lasso tool, Photoshop will completely freeze up, resulting in a memory spike according to the activity monitor.
Anyone else experiencing this or have a solution?

A lot more details of your hardware and software are needed are needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

MSI GP60 2PE Leopard: Elan Mouse issues

Hello,
I am having issues with the integrated mouse in my MSI GP60 2PE Leopard. The mouse buttons below the track pad are no longer functioning. The tap to click function of the trackpad is not functioning either. The driver version is 11.13.11.4

Quote from: minecraftmeun5 on 07-December-14, 13:20:06
Hello,
I am having issues with the integrated mouse in my MSI GP60 2PE Leopard. The mouse buttons below the track pad are no longer functioning. The tap to click function of the trackpad is not functioning either. The driver version is 11.13.11.4
Try and connect a USB mouse if that works then download newer version of touchpad drivers and install it and see if it works if same thing after that then try doing a touchpad firmware update and see if it will bring touchpad functionality back to life.

MSI GE70 2OE Can't load BIOS

Hi
I wanted to install the latest BIOS version for my GE70 2OE but when I try to access my BIOS the screen remains stuck on the black screen with the MSI logo and just one underscore that is not blinking. It seems like it is stuck loading the BIOS page (fan starts to make noise). I tried everything: updated EC and TouchPad Firmware, removing battery, accessing the bios via Windows 8.1 but nothing works. The BIOS version I have currently installed is: E1757IMS.517. This version was flashed by MSI when I sent my laptop for RMA. Before I had already successfully flashed my BIOS. Also F11 to access the boot device menu doesn't work.
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Is there any way to resolve this issue without sending the laptop for RMA? Is there a way to flash the bios from inside Windows?
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yes, you can reflash it within windows,
use attached one, extract all files somewhere then click on FLASHWIN64.BAT

TouchPad lock key does not work anymore on Dell XPS L401X

Hi everyone,
On my Dell XPS L401X laptop, there is a key to lock/unlock the touchpad. It used to work fine on Windows and on new fresh install ArchLinux, but now it does not work anymore. If I remember correctly, I did not change, configure any shortcut so far.
Any hint to fix this problem?
Many thanks!
Tinh

Try mapping the button as shown here: https://wiki.archlinux.org/index.php/To … are_Toggle
I'm sorry i can't help more.

Dell XPS Touchpad Driver No Longer Working in Build 10041. Was fine with Build 9926

First of this is an old Dell, but from Vista through to Windows 8.1 Update, and then the initial Windows 10 Tech Preview Builds the Mouse Drivers have been OK. Its not so much the core mouse driver, but the feature extensions in the Accompanying driver bundle
that have stopped working. i.e. the ability to control finger scrolling and tapping, etc.
The Dell supplied drivers for my laptop (XPS M1330) ended with Windows 7 32bit, However, newer Dell laptop models had compatible, fully functioning drivers that could be installed. That was until build 10041.
So my questions are:
1. Anyone found a compatible driver for a Dell XPS with the Alps/Synaptics Touchpad model?
2. If MS Staffers read this, I understand that the model for Windows 10 is... "if it worked in an earlier Windows it will work in Windows 10", so, is this likely to be fixed?
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Cheers,
Pete

Hi Alex,
I found a semi-compatible driver for the Synaptics Touchpad, which is found searching for Dell KB R293038.exe
This driver provides basic two finger touchpad scroll support and chiral scroll. It doesn't support advance Windows 8/8.1/10 swipe features.
Importantly this driver does not support two finger/chiral scroll gestures in Windows Modern Apps like the Store, or Project Spartan, or any other Windows Modern Apps.
Hopefully the Windows 10 Tech Preview Team will be able to work out what they changed that broke the Synaptics Touchpad gestures for so many people posting about the issue on these forums.
Cheers,
Pete

Cypress Touchpad - DELL XPS 12

Hello,
I'm owner of a DELL XPS 12 convertable notebook which has as inpunt device an ATMEL maXTouchDigitizer (Touchscreen) and a Cypress touchpad.
The touchscreen works like expected, after an installationen of a new Arch Linux System with desktop enviorement (XOrg - Server + Gnome). But the Touchpad would'nt recognized by the system and passed to XOrg. It is also not listed in XInput or dmesg. I'm running the current default kernel (3.17.x).
If i run a live enviorment like Antergos (Arch derivate) then both, the Touchscreen and the Touchpad, works like a charm and out-of-the-box. The touchpad is listed in dmesg, XInput and HWInfo.
i have a problem to get my Cypress touchpad working on my DELL XPS 12 after installation of Arch Linux.
This means if i running a live enviorement like Antergos (Arch Linux derivate) the touchpad works like expected. Also my Touchscreen works without any problems.
I checked the loaded modules by lsmod in the live enviorment and the installed system. Only the "psmouse" module is missing in my installed system.
An other difference is the kernel version. Antergos LiveCD uses Kernel 3.15.x.
I've tried different things, kernel-patches, blacklisting of i2c-hid module, but nothing works.
I know that both kernels have the driver for an Cypress tochpad integrated.
Can you help me to solve this problem?
Best Regards,
Elazar

Hi Matheus,
If you cannot install that driver,please check if you have chosen the right version.e.g. 64bit or 32bit.
Please let us know your system version.
Also,try to download the driver from Intel official website:
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=3rd+Generation+Intel%c2%ae+Core%e2%84%a2+Processors+with+Intel%c2%ae+HD+Graphics+4000
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Regards,
Kelvin Xu
TechNet Community Support

WebOS Doctor encounters error updating touchpad/touchpanel firmware

I have encountered an issue with my TouchPad in that the panel no longer responds to touch. It may have something to do with preware, but I should think that the webOS doctor would reset everything on the unit so that i could start over. All attempts to run webOS Doctor encounter a firmware error leaving the unit unusable.
Here's the version of webOS doctor as best i can tell:
Sep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: com.palm.nova.installer.recoverytool.MainFlasher is loaded from: http://palm.cdnetworks.net/rom/touchpad/p302r0d08012011/wifip302rod/webosdoctorp302hstnhwifi.jarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: jarFile path is: \rom\touchpad\p302r0d08012011\wifip302rod\webosdoctorp302hstnhwifi.jarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: full path of the baseBuild file outside jar is: \rom\touchpad\p302r0d08012011\wifip302rod/webOS.tarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: full path of the customizationBuild file outside jar is: \rom\touchpad\p302r0d08012011\wifip302rod/hp.tarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: found resource in jarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: Base build file found inside jar and loaded sucessfully
And here is the error:
Sep 27, 2011 2:53:39 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Starting: Touch Panel Updater
Sep 27, 2011 2:53:39 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: Updating the touch panel firmware
Sep 27, 2011 2:53:39 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: 'hidd' is already in stopped state
Sep 27, 2011 2:53:40 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: i2c: error 110 during read/write
Sep 27, 2011 2:53:40 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: error reading present cy8ctma395 version, update must be forced to continue with 'PmTpUpdater -f'
Sep 27, 2011 2:53:40 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: Done updating the touch panel firmware
Sep 27, 2011 2:53:40 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Finished: Touch Panel Updater
It goes downhill when it says 'hidd' is in stopped state and gets an error 110 from the panel. It then appears to use a default firmware and when the doctor completes, the touch panel is unresponsive again.
I should think that a firmware update would wipe everything clean, meaning it can't fail, if you will. It's basically a reboot so why does it require anything from the unit (cy8ctma395 version)?
Any ideas? Thanx.
Post relates to: HP TouchPad (WiFi)

I have encountered an issue with my TouchPad in that the panel no longer responds to touch. It may have something to do with preware, but I should think that the webOS doctor would reset everything on the unit so that i could start over. All attempts to run webOS Doctor encounter a firmware error leaving the unit unusable.
Here's the version of webOS doctor as best i can tell:
Sep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: com.palm.nova.installer.recoverytool.MainFlasher is loaded from: http://palm.cdnetworks.net/rom/touchpad/p302r0d08012011/wifip302rod/webosdoctorp302hstnhwifi.jarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: jarFile path is: \rom\touchpad\p302r0d08012011\wifip302rod\webosdoctorp302hstnhwifi.jarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: full path of the baseBuild file outside jar is: \rom\touchpad\p302r0d08012011\wifip302rod/webOS.tarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: full path of the customizationBuild file outside jar is: \rom\touchpad\p302r0d08012011\wifip302rod/hp.tarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: found resource in jarSep 27, 2011 2:45:27 PM com.palm.nova.installer.recoverytool.MainFlasher configureFlasherThreadINFO: Base build file found inside jar and loaded sucessfully
And here is the error:
Sep 27, 2011 2:53:39 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Starting: Touch Panel Updater
Sep 27, 2011 2:53:39 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: Updating the touch panel firmware
Sep 27, 2011 2:53:39 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: 'hidd' is already in stopped state
Sep 27, 2011 2:53:40 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: i2c: error 110 during read/write
Sep 27, 2011 2:53:40 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: error reading present cy8ctma395 version, update must be forced to continue with 'PmTpUpdater -f'
Sep 27, 2011 2:53:40 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Touch Panel Updater: Done updating the touch panel firmware
Sep 27, 2011 2:53:40 PM com.palm.nova.installer.recoverytool.CardController logPrintINFO: Finished: Touch Panel Updater
It goes downhill when it says 'hidd' is in stopped state and gets an error 110 from the panel. It then appears to use a default firmware and when the doctor completes, the touch panel is unresponsive again.
I should think that a firmware update would wipe everything clean, meaning it can't fail, if you will. It's basically a reboot so why does it require anything from the unit (cy8ctma395 version)?
Any ideas? Thanx.
Post relates to: HP TouchPad (WiFi)

[Solved] No sound on Dell XPS 13 2015 (9343) with BIOS A03

I have been unable to get sound to work on my new 2015 Dell XPS 13 Developer Edition running kernel 4.0.1-1-ARCH. Arch is the only OS installed.
I have checked the wiki page and this forum post, which seems to indicate it should work with this configuration out of the box.
However, audio does not play through the speakers (the speakers were working in the original Ubuntu 14.04 installation) and when I tried to un-mute the volume, as described in the ALSA wiki page I received the following message:
$ amixer sset Master unmute
amixer: Unable to find simple control 'Master',0
I am not sure what other pertinent information to post, please forgive my ignorance and let me know. Thank you for your assistance.
Last edited by lkarunan (2015-05-17 13:42:47)

I have installed the patched kernel and rebooted twice but am still encountering the same problem. The only difference to altercation's instructions is that the aur package has been updated:
$ uname -r
4.0.2-1-xps13-alt
The output of amixer is identical to before. However, there are now two headphone channels visible in alsamixer, which were not present under the stock kernel.
┌─────────────────────── AlsaMixer v1.0.29 ────────────────────────┐
│ Card: HDA Intel PCH F1: Help │
│ Chip: Realtek ALC3263 F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: Headphone Mic [dB gain: -16.50, -16Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ │
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│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ >
│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ ├──┤ ├──┤ ├──┤ └──┘ ├──┤ └──┘ ├──┤ │
│ │OO│ │OO│ │OO│ │OO│ │OO│ │
│ └──┘ └──┘ └──┘ └──┘ └──┘ │
│ 100 100<>100 20<>20 100<>100 100<>100 100<>100 100<>100 │
│ Master Headphon<Headphon>Headphon Speaker PCM Beep │
│ │
│ │
│
The channel which is set at 20 gives a continuous "beep" (sine tone?) through headphones, when they are plugged into the jack.
This is the other sound card visible in alsamixer (and the one that is displayed by default):
┌─────────────────────── AlsaMixer v1.0.29 ────────────────────────┐
│ Card: HDA Intel HDMI F1: Help │
│ Chip: Intel Broadwell HDMI F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: S/PDIF Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌───── Sound Card ──────┐ │
│ │- (default) │ │
│ │0 HDA Intel HDMI │ │
│ │1 HDA Intel PCH │ │
│ │ enter device name...│ │
│ └───────────────────────┘ │
│ < S/PDIF >S/PDIF 1 S/PDIF 2 │
│ │
│ │
─────────────────────── AlsaMixer v1.0.29 ────────────────────────┐
│ Card: HDA Intel HDMI F1: Help │
│ Chip: Intel Broadwell HDMI F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: S/PDIF Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ │
│ │OO│ │OO│ │OO│ │
│ └──┘ └──┘ └──┘ │
│ < S/PDIF >S/PDIF 1 S/PDIF 2 │
│ │
The only other thing I have noticed in ~20 minutes of use are some graphical artefacts and flickering that occur with this kernel. I have previously set the Intel graphics acceleration to uxa, as described in the wiki, because of issues with virtual terminals and resuming from suspend. The graphical issues I am currently encountering are very minor, however.
Update:
Thanks to fumlead for this post. The problem seems to have been that the wrong card was set as default. Creating /etc/asound.conf and adding this:
pcm.!default {
type hw
card 1
has solved the problem under both the stock and aur kernels. I am going to stick with the stock kernel because of the graphical issues encountered with the alternate kernel. I am not currently using the audio jack for a microphone, which I believe should work for the alternate kernel but not the stock one.
There is a small bug with the speakers not automatically being silenced when headphones are plugged in, but hopefully that will be fixed in kernel 4.1.
Thank you to everyone who viewed and commented in this thread and special thanks to fumlead.
Last edited by lkarunan (2015-05-17 13:41:23)

Firmware Idea: Touchpad Sensitiv

I think it should only respond to a tap when the finger touches only for a short time. If you leave your finger on the touchpad then it shouldn't respond. Hopefully this will help distinguish between taps and scrolling and help overcome accidental presses.
The downside could be slower responses as action is only taken when the finger is lifted and not at the first point of contact. Although this could be tuned. What do others think?

Just had a play around with my Zen Touch, and I think it does this already... which player are you using?

Dell XPS 13 (2015) - Windows 7/8.1 Dual Boot Audio Issue

Specs: I have the i5 FHD XPS 13 9343 with 8gb of ram and 256gb SSD.
I bought the computer for dual personal and business purposes. My company uses citrix to access virtual desktops and the security requirements are Windows 7/IE 9. Upon purchase, I partitioned part of the hard drive and installed Windows 7 alongside Windows 8.1.
Installing Windows 7 through UEFI mode to avoid having to wipe my Windows 8.1 install was challenging but I succeeded and installed all the Windows 7 drivers on Dells website. I got IE 9 and remote access up and running and thought I was good to go. The touchpad is a little rough in Windows 7, however when I am remote working I always have a mouse so it's not a big deal.
Then the issue began. I noticed that in Windows 8.1, when I put the computer to sleep, I would lose my audio device. When I restarted it would still be gone, only a full shutdown would bring it back. I also began to lose my audio device in Windows 7 either after sleep or entirely from a cold startup.
I have tried everything. Uninstalled and reinstalled the realtek drivers under windows 7 and 8.1 multiple times, tried to get microsoft HD audio drivers to install, even attempted a regedit fix I found on pcgamer.com. Nothing has gotten me to the point where I can consistently sleep the computer in both OSes and regain sound, or restart between OSes and keep the sound. Sometimes I can sleep the computer and keep sound, however once I lose it, I must shutdown and startup again to regain it.
The hard drive still has the original partitions from Dell. I don't know if this has any effect. My Windows 7 partition is 60 GB.
Anyone who has any idea what may be happening I would love some help. I really don't want to wipe the HD since my remote access is so finicky and I would rather not lose that Windows 7 install at this time.

Well every so often the audio device stops working and it seems to disappear and reappear periodically. No audio will play and audio tests fail.
Have just uninstalled / reinstalled drivers (again) and it's back working, however I'm not getting my hopes up!

XPS 13 9343 touchpad firmware

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