XPS 13 with Skype Premium 1 Year Free

I just bought an DELL XPS 13 Ultrabook and I'm trying to subscribe my 1 year free of Skype Premium. How can I do it?
Regards,

Your battery would slowly drain during any period of disuse even if it were removed from the computer and nothing were connected to it at all. A fundamental property of every battery is that whenever it isn't being charged, it's draining. If your compputer is shut down entirely, expect the battery to lose 0.5-1% per 24 hours without AC power connected. When it's sleeping, it will lose closer to 1% per hour. In either situation, leaving the AC adapter plugged in will prevent the battery from draining more than 5-7% in total before it starts to charge back up again.

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Skype Premium after Free Group Video Calls

The short version of it: Either
Good Decision, now refund your loyal paying customers; or
Poor Decision, it should remain a pay-only product.
Which one is it going to be?
The long version of it:
Okay, Skype, I think there will be a flood of people coming in here and also people flooding the e-mails and live chats of the support team. So since it looks like nobody is going to put it up for talks, I guess I'm going to do it - what's going to happen to us who paid for a month... a few months... or even, like myself, a year of Skype Premium? Are we getting pro-rated refunds?
I know there will be someone from the Skype team that will redirect everyone to the "Refunds are eligible for those who haven't used the service yet" support article, but what about those who already paid and are now publicly notified that the core feature of Skype Premium, Group Video Calling, is now free? I've shelled out on almost $500 of Skype Premium gifts to my friends (over $100 of it to myself), each for a year of Skype Premium. What does that mean for us? What does that mean for you if you did something similar... or just had a year of service for one?
Be advised, folks, I see nothing that says that when Skype Premium is discontinued, no refunds will be offered. This means the Skype team can do as they will. If they do the wrong thing, however, then maybe their competitor (and I'm talking about the big, blue G) might have more worth in the end.
Don't disappoint your customers, Skype.
Are you affected by this change? How muc hdid you pay for Skype Premium and what's your length of subscription? Is it still going to be active the next month and probably the month after? Let's all let the Skype team know what's going on and how we feel about it.
-- Warmest Regards,
A loyal, paying Skype customer.
I.T. Professional
Virtualisation Solutions (VCA-DCV - VMware)
Donating time to help you here with your Skype needs.
If I've answered your question, feel free to "Kudo" me!
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Summary: Skype eventually refunded my money into my bank account, after an ordeal though!
Initially, Skype had given me pro-rated Skype credit on 9-May from 1-May to the year on. But I don't use Skype credit at all, so there wasn't much I could have done with it. The only reason I had premium was to make group video calls.
I contacted Skype and the Customer Service Executive (CSE) told me that since it has been more than 14 days from the transaction date, a refund could not be made. I had to explain that that credit was useless to me, I had not received a notification of such a transfer and if I should onsider my £20 donated to Skype. I was told that, "... because you are a loyal customer, we'll refund the money into your bank account and it will reach you within 3 - 5 business days"
I left a really nice feedback for that CSE, since I was satisfied. But, then I received an email saying that as the amount of $20 (note the currency mixup), had already been added to my Skype credit, there was no monetory refund needed. My head blew up!! This was not only deceiving but also a company backing out on its word.
Following that, I contacted Skype again. Re-iterated the entire scenario and mentioned how the first CSE had lied to me. After almost 30 mins of debating, I got the same "loyal customer" dialog and a confirmation of refund (again). But this time I was skeptic and the feedback wasn't equally good.
After 3 days I got the money in my account.

Skype premium making free calls to the USA

Hello everybody
I have skype premium for a month offered by Skype, and I'm wondering why am I being able to call to USA's mobiles for free. I checked on my skype account, and not a cent in being charged, although I can not call to anywhere else in the world. If I don't have any skype credits, is there any way they are charging me for those calls to the USA??
Does skype premium have that thing that I can call for free to a country I choose?? I may have chosen USA and I don't remember maybe??
I keep looking on my Account witch country I've chosen for free calls, but I can't find it..
Thank you all
Marina

Hello Marina,
The offer includes an Unlimited World subscription, which covers landlines in around 40 countries, and mobiles in some countries too. Please see the full list of included destinations here: http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-main
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
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Re: Skype Premium after Free Group Video Calls

I agree. I did not see any SKYPE email notice that the premium was being discontinued. I now Skype primarily from my iPad and over the past year I couldn't use the premium service. So this has been a waste. There is no way to contact SKYPE, so I will have to contact my credit card company and dispute the charge.

Hello,
Your Unlimited UK Subscription has been changed to Unlimited World at no additional cost to you which means that, instead of just being able to call UK you can now call to 60+ countries worldwide. Skype Premium is still there for Group Video Calls (GVC).
Everyone has had their individual country/regional Subscriptions changed to Unlimited World at no additional cost. Skype recognized that more and more people wished to call to more and more countries and this change enables them to do so without additional Subscription cost. It's a significant benefit. If you don't wish to use the Subscription you can cancel it at any time.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Calling with Skype is it free?

Im just very confused, I live in Mexico and I just called a mobile phone with Skype and it actually worked... I tought I needed to buy some credit in order to actually place a call. Im using skype for windows 8 desktop over a Wifi connection.
Or is calling to mobile phones from Mexico to Mexico free now? I don't understand

Currently it's part of a 100 million free minutes promo (0 cents a minute, 0 cents connection charge).
http://everyday.skype.com/es-mx/mexico
Once the minutes are reached the promo will be over and the normal pay as you go rates will return (requiring credit or a subscription). That page displays the current minutes consumption.

Free Skype Premium for Microsoft Employees?

hi there,
i'm a full-time Microsoft employee. do we get to use Skype Premium for free now that Skype is part of MS? please let me know. thanks.
Maynard
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Hi Maynard,
I've replied to you via PM
Follow the latest Skype Community News
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I have skype premium but am still being charged fo...

Hello,
I purchased a subscription to skype premium but am still being charged for calls I make to a US mobiles. Why? I am currently living in France, does this make a difference? I assumed Skype premium allowed free calls to US land lines and mobiles.

Hi,
Skype Premium bundle with Unlimited US & Canada is offered only to US and Canada customers at the moment.
If you are located in France then you will only get Skype Premium, which doesn't include Unlimited US&Canada, therefore calls are charged from your Skype balance.
Skype Premium alone enables you to make group video calls https://support.skype.com/en-us/faq/FA10868/What-is-Skype-Premium
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Skype Pro vs. Skype Premium

I am currently on a grandfathered Skype Pro subscription, for which I pay USD 3.00 a month. I would like to try group video calling but understand that I need to switch to Skype Premium for that (which currently goes for USD 4.49 a month).
What are the main differences (besides group video chat and different monthly price) between these two subscriptions? What will I be loosing and gaining when switching from Pro to Premium?
What I need most is my Skype-To-Go number, so I wouldn't want to give that up with Premium, but I cannot find any information about whether that is still supported in Premium or not.
Thanks!
-J
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Hi,
Skype Premium itself doesn't offer calling to any landlines or mobiles. Skype Premium enables you to make group video calls: https://support.skype.com/en/faq/FA10868/What-is-Skype-Premium
But I think you are comparing Skype Pro with Skype Premium 3 or 12 months subscription that comes with Unlimited US & Canada: http://www.skype.com/intl/en-us/prices/premium
If you just need group video calling then you can purchase Skype Premium monthly or day pass and make group video calls.
In case you are thinking of replacing Skype Pro with Unlimited US & Canada that comes with Skype Premium bundle then I'd recommend checking Skype Pro benefits: http://www.skype.com/intl/en-us/skypepro/
More information: https://support.skype.com/en/faq/FA1071/What-is-Skype-Pro
Keep in mind that Skype Pro is not offered anymore, if you cancel it then you won't be able to get it back.
Skype Pro is very similar to Unlimited US & Canada as they both cover US&Canada and have similar price, the main difference is that in order to call US & Canada with Skype Pro you need to be actually in one of these countries, but with Unlimited US & Canada subscription you don't. Then again with Skype Pro if for example you go to Germany then calling landlines in Germany is covered, but with Unlimited US & Canada only calls to 2 countries(US and Canada) are covered.
When it comes to Skype To Go, then this is not linked to subscriptions. Setting up Skype To Go is free of charge, but you need to have either a subscription or Skype Credit to pay for calls. It doesn't matter if you have Skype Pro or Unlimited US & Canada as long as you call country that is covered by your subscription.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Sign up multiple accounts to skype premium

Hi,
Is it possible to sign up multiple accounts for skype premium? I want to sign up everyone in our company in one go if that is possible.
Thanks,
K

MikoLyn wrote:
What happens if two people with skype premium are in a group video call together? Will it use both of their 10 hour a limit a day or just one then go onto the other for a total of 20 hours?
Hello,
Neither of the above. Once the person hosting the call uses up their 10 hour allowance the call will be automatically terminated. To resume the call the other party can then become the host by instigating the call.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Help? A question about skype premium

I make frequent calls to land lines and mobiles to Australia. Can I call mobiles in Australia with skype premium? I read that it might only be landlines and well, my boyfriend only has a mobile.
KMD

Hi,
Initially, Skype Premium offers group video calling.
Also, you can include calls to one country from the list to be included to your purchase, unfortunately, only landlines are included for Australia.
Also, the new Skype promotion (http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-main) includes Unlimited World subscription, which, unfortunately, does not cover autralian mobile numbers, only landlines.
You can see the list of subscriptions for Australia here: http://www.skype.com/intl/en/prices/pay-monthly/#AU Please make sure to select the Landlines and Mobiles tab to see the subscriptions that cover calls to mobiles.
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

Neither party has skype premium but we can somehow...

Neither myself nor the person I skype with has skype premium but about a week ago we suddenly could share our screens and open our cameras at the same time. Messages have been popping up stating we can use this service because one of the people in the call has skype premium.
Has one of our computers been hacked and suddenly we have someone with skype premium hidden in our calls?
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Hi,
The only test we are running right now is around account enablement of group video calls. We haven't changed anything in regard to automatically starting video.
Depending on the platform your friend is using though, they might be able to see video only if the call returns to a 1-on-1 call. E.g. Android and iOS don't support group video calls yet so group calls will show as audio only on their end until enough people leave the call for it to become a 1-on-1 again.
Follow the latest Skype Community News
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Unlimited calls to India Skype premium 12 months s...

Hi my wife using skype premium yearly subscription to call India. It will expire jan 2015. On current list of countries to call unlimited on premium subscription does not include India. If I renew her subscription before jan 2015 will she still can make unlimited calls to India.

MJBangalore wrote:
I brought the premium pack without looking at the countries as I knew India was included before. Is there any way I can get a refund?
Hello and welcome to the Skype Community!
Subscriptions aren't refundable
Your account shows that your Subscription is monthly. If you cancel it you won't have the recurring charge applied at the end of your monthly billing cycle.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype premium unlimited call countries

I am in NZ can I select Israel for unlimited calls with skype premium and if so does this include the West Bank?

I did not disclose the e-mail address, because I made the corresponding reclamation and a proposal and they promised to publish a customer service e-mail address himself.
However, one of the more complicated option is still available
How can I contact Skype Customer Service?
Skype offers help and support through e-mail - follow the steps below to submit your support request to us by email:
Go to the Support request page.
Select the topic you need help with and the problem you are experiencing. Some information that might help with your problem is displayed.
If you still feel that the information doesn’t help, click Continue support request.
Select your contact method.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.

SKYPE PREMIUM CHARGES WHEN CALLING MOBILES

Hi,
I have skype premium with unlimited calls to mobiles and landlines phones to France.
However, I am still getting charged when calling cellphones (I am getting charged on my skype credit)
Here is my skype name: jonathan.quirin1
You guys claim that by getting skype premium I have unlimited calls (mobile and landlines) toward any of the country in the list.
Why am I still getting charged?

canadian_sam1 wrote:
I think that there is a connection charge fee for the operator , or some thing like that.
I have a same account from Canada to hungary and I get charged connection fee.
I know that wont help your problem but??
I wish there was a better help online from Skype.
regards
Sam
If Hungary is your selected country for telephone calling with Skype Premium, the subscription only covers calling to landline phones. Click on "Skype Premium" below and then expand the list of countries you can choose from when calling telephones. Only 4 countries have calling for both landline and mobile phones covered (USA, Canada, Hong Kong, Singapore).
You would need to either purchase Skype Credit or a country-specific subscription that also covers calling to mobile phones in that case (click on "Subscriptions" below to see the options for Hungary, or other countries). When using Skype Credit to pay for calls to telephones, there is a connection fee charged per call along with the per-minute rate. This is detailed on the "Pay As You Go" link below.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Skype Premium Question

Hi,
I signed on to Skype Premium and my sister lives in Israel. It was my understanding that I get one country to add to the Skype Premium Account as part of this package, which was one of the reasons I signed on. Today is her birthday and I want to give her a call. Please advise how I can set this up.
Thank you,
Charlie

We are having problems with Skype Premium so I'd approach with caution. We have made one 11 minute call and now it is saying we are out of credit and must buy phone credits or subscribe to another plan to be able to call land lines. Customer support is extremely difficult to find - there is supposed to be a live chat but we keep getting bumped back out to the sign in page when we try to use it. I'd use caution with Premium. If you just want to make calls just buy $10 worth of credit (2 cents a minute anywhere in north america) and when you need more just top up.

XPS 13 with Skype Premium 1 Year Free

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