XRL Unable to connect to XL Reporter. Cause:Enable to get Document!

Hi all,
I make one upgrade from SAP 2005 to SAP 2007 PL47. Now I have one issue with XL Reporter. When i try to run XLR i have the following error.
Unable to connect to XL Reporter.
Error! Server communication Failed!
Cause! Enable to get Document!
Type:36
Cause:The XML document must have one upper level.
Someone can tell me what should have the file MetaInfo.xml, since I do not have any information in that file.
I Wanted to solve this problem without having to make the upgrade to PL49.
Best Regard.
Luis Duarte.

I already try with new windows user but the problem remains.
I have to change the database in the server?
The message is: Unable to get Document!
XML Document must have a upper level!
The only XML file that i have in the folder (MetaInfo.XML) don´t have any information.
I think this file have the connection string to SQL.

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XL REPORTER - Unable to connect to XL Reporter

Hello,
When I Try to start XL Reporter in a TSE Session on a MS Windows Server 2008 - 64 bits Machine,
I get the message :
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Error ! Server Communication Failed
Cause : Error! Unable to get document
Type 36
I am on
SAP Business One 2007A PL 42
MS SQL Server 2005
MS Office 2003
Framework .NET : 1.0, 1.1, 2.0, 3.0, 3.5
Framework 64 .NET : 2.0, 3.0, 3.5
ConnectionManager in the folder
C:\Program Files (x86)\SAP\SAP Business One\AddOns\XLR\XLReporter
seems to be OK [but in fact, I get no acknowledge]
I have read some of this forums post
But saw no 64 bit issues
on a "similar" machine I have no problem
Anybody can suggest me another trick ?
A check list ?
Thanking you in advance.
JB

I have the same problem connecting to XL reporter on client machines.
"Unable to connect to XL Reporter. Error! Server communication failed!"
The event log has the message:
The VB Application identified by the event source logged this Application XL Reporter: Thread ID: 3512 ,Logged: Server SQL
The connect information provided in MetaInfo.xml is wrong.
(Please contact the administrator to run ChangeDbPassword)
Details: IXAppServices (91)
Object variable or With block variable not set
SAPB1 2007A PL 49 running on Windows XP with all .Net Framework installations
SQL 2008 running on a Windows 2008 Server 64-bit
When I try to run the ConnectionMnager.exe I get the message "Invalid Logon Information".
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Unable to connect to XL Reporter - SBO 2007 A SP1

Hi,
when launching XL Reporter, i've got this message :
Unable to connect to XL Reporter.
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Hi Gordon,
OK, i found out the issue.
I was testing Excel Reporter onto a restore named :
-> SBO_ALF_LB_PROD_08_01_2010-Full Database Backup_Version_2007
Excel Reporter was not working with the message I sent you earlier.
But doing the same with the same system renamed :
-> SBO_ALF_LB_PROD_08_01_2010
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I have installed B1, for demo purposes, on a Windows Vista Ultimate laptop and I am using MS SQL 2008 Express. I can connect to XL Reporter from the Add-on Manager, but when I try to open XL Reporter, I get the following error:
Unable to connect to XL Reporter.
Error! Server communication failed!
Cause: Server DELL15
The connect information provided in Metainfo.xml is wrong.
(Please contact the administrator to run ChangeDBPassword)
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Hi Alan,
This fix is tried and tested for SAP 2007A so I am not sure if it will work with 8.8.
To change the server in 8.8 -
Go to your Server Tools, select the License Manager and click on Settings.
Bottom Left is a new button called Configure Security
Enter your B1SiteUser details
This will then give you the option to change the server.
If DELL15\SQLEXPRESS fails to get you any closer try .\SQLEXPRESS (note the full stop at the front). Normally this is the Server you put in when logging into SAP on the database server and the client you put DELL15\SQLEXPRESS.
Let me know if you still have issues.
Thanks,
Michelle

Help to resolve Unable to connect to XL reporter user authentication

I upgraded business one 2007 from PL 11 to PL42 on SQL Server 2000. I have 7 companies and only one of them has a problem loading XL reporter. I first get a sql script executor - execution result screen with what looks like errors in a script that has lines taht refer to OADM. then it gives a message when I X out of it'
'Unable to connect to XL reporter
Error! User authentication failed!
Cause: ExitCode -1'
then I get the sql script executor again, X out, and then it asks to start with out the add-on.
What is weird is that the SQL script message will come up after a while once I turn on the laptop
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Edited by: Laura Nesteriak on Oct 2, 2008 8:28 PM
Edited by: Laura Nesteriak on Oct 9, 2008 9:57 PM
support helped me resolve. the table xrdbv had a incorrect value in the PartnerDBV field. We updated the field and XL reporter then worked.

my issue was that the partnerdbv was a different version than the B-one software. I have values in dobjver (1.8), parver(22.02), partner (SBOOEM) , and partnerdbv (see below) . the others are NULL.
the values are version specific to the version of Business One and my partnerdbv was 800176 when my buiness one version was 800177. Once we changed parnerdbv to 800177, it worked. I didn't change it-support did with a webex session. good luck.

Unable to connect to XL reporter. Metainfo.xml not found!

I cannot open XLR in SAP. I have Excel 2003 and SAP 2007 PL 42. This is the error message I am getting:
Unable to connect to XL reporter. Cause: Metainfo.xml not found! Please contact admin to fix the repository connection. Error! server communication failed.

Hi
Take a look at SAP note : 848646
Also
loook this thread for reference
XL Reporter - Connection Error
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I am facing problem to connect to XL reporter (2007B, PL 15). Would appreciate if anybody who encountered similar problem before can give advise on the possible solution. Thank you.
Unable to connect to XL Reporter.
Error! User authentication failed!
Cause: Invalid use of Null.

I have done the recommendations on those threads, but now the error changed. Upon connecting the error message is:
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Source: Microsoft OLE DB Provider for SQL Server
Message: Must declare the scalar variable "@strRow4AllCommonDimensions".
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(Logfile: DblUtilExec.Log)
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Unable to connect to the report server

I have a problem with run_report_object to call a report within a form. I am using 9ias Rel 2 and report server on the same machine. The test.rdf report can be executed using the URL in the browser.
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My code is as follows:
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repid report_object;
report_job_id VARCHAR2(200);
PL_ID PARAMLIST;
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Edwin

Hi ,
Did you check if TCP/IP is enabled for the SQL Server service.
If Disable you may need to enable it.
To resolve this error, you can either modify the connection string to use the server name or you can enable TCP/IP for the service. Follow these steps to enable TCP/IP:
1) Start SQL Server Configuration Manager.
2) Expand SQL Server Network Configuration.
3) Select Protocols for MSSQLSERVER.
4) Right-click TCP/IP, and select Enable.
5) Select SQL Server Services.
6) Right-click SQL Server (MSSQLSERVER), and select Restart.
Also Check the below link.
Hi ,
Did you check if TCP/IP is enabled for the SQL Server service.
If Disable you may need to enable it.
To resolve this error, you can either modify the connection string to use the server name or you can enable TCP/IP for the service. Follow these steps to enable TCP/IP:
1) Start SQL Server Configuration Manager.
2) Expand SQL Server Network Configuration.
3) Select Protocols for MSSQLSERVER.
4) Right-click TCP/IP, and select Enable.
5) Select SQL Server Services.
6) Right-click SQL Server (MSSQLSERVER), and select Restart.
Also Check the below link if doesn't work from above.
http://msdn.microsoft.com/en-us/library/ms365170.aspx
Regards, PS

Unable to connect to XL Reporter

I have installed the XL Reporter addon and installed the software on
the client machine. When I start XL Reporter I get the error
message "Unable to connect to XL Reporter. Login failed for
user 'xlruser'"
When the XL Reporter was installing on the client I nominated the sa
user and correct password.
TCP/IP is enabled in the SQL Server Configuration Manager.
The fixed asset addon is also installed and works perfectly.
I have checked the DIAPI version and it matches the SAP B1 2005A Sp01 patch number 27.
I have uninstalled and reinstalled XL Reporter several times.
I have deleted the SM_OBS_DLL folder and tried to restart the addon.
Still getting the same error message.
Server is MS Server 2003 R2, Enterprise edition, SP1
Database is SQL 2005
Client machine is Windows XP SP2
Any ideas anyone?

I did have the same problem, after installing and re-installing i contacted SAP Support. They could only answer that my hardware configuration (i was running SAP BO on my notebook for pre-sales demo) was not supported. My configuration at that time was Windows XP home in combination of SQL Server 2005 Enterprise. After updrading to Windows XP Pro and SQL Server 2005 Standard the problem is solved.
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I think for a good solution;
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21.03.2007 - Troubleshooting XL Reporter by making a complete reinstall (using MSSQL 2005)
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Kind regards
Henk Tjassing

Unable to connect to XL Reporter. Login failed for user 'xlruser'

Hi,
I have one user getting the following error when starting XLR in 2005:
Unable to connect to XL Reporter. Login failed for user 'xlruser'
I have done a clean uninstall of XLR on the client but the message still appears on starting the add-on
Greig

Check this SAP Note: 847981 Unable to connect to XLR after installation
[https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E&note_numm=847981]

Unable to connect to the report server error

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description The server encountered an internal error () that prevented it from fulfilling this request.
exception
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Hi,
We are facing a similar kind of issue, when trying to access/ view crystal report using JAVA sdks.
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Dear All
Please help
I have received the following message when i connect Developer 10G Report builder with oracle 9i database.
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[email protected] wrote:
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Begin quotation:
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End quotation.
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Unable to connect to XL Reporter. Error! Server communication failed!

Hi Experts,
I am receiving the following error when starting XL Report in SAP
The VB Application identified by the event source logged this Application XL Reporter: Thread ID: 4232 ,Logged: Server sap01
The connect information provided in MetaInfo.xml is wrong.
(Please contact the administrator to run ChangeDbPassword)
Details: ixOpen - Microsoft OLE DB Provider for SQL Server (-2147217843)
Login failed for user 'sa'.
Can't connect to database Provider=SQLOLEDB.1;Data Source='sap01';Initial Catalog='SBO-COMMON';User ID='sa';Password=*****
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>>SAP 2007A SP01 PL06
>>Windows XP SP3, Windows 7, Windows Server 2003 R2 >> happens on all machines
>>SQL Server 2005
>>.NET 1.1 & .NET 2.1 installed
>>MDAC 2.8 SP1 installed
THINGS I TRIED:
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>>Made sure that SAP is logged into the actual server name (not local, also using sa login and not trusted connection)
>>Reinstalled SAP Client, SAP DI API, cleaned local temp folder %temp%
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>>used SAP cleanup utility to delete bad entries from the registry (did this as a part of a reinstall process) >> based on SAP Note 1287193
Any ideas???
Thanks You!!!
Edited by: Stefan Genzor on Apr 13, 2011 12:56 AM

Hi Stefan,
We are having the same issue with a customer who has moved to a new terminal server environment. We cannot get the users to connect to the DB from there, but SAP is connecting with no issues.
We have exactly the same message & have run through the same steps.
Did you manage to get this resolved, and can you remeber how?
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1) destype=screen is not allowed
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The Oracle Reports Team

XRL Unable to connect to XL Reporter. Cause:Enable to get Document!

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