Xsan 4 will not mount volume on client

I recently upgraded my MDC and my client computer to Yosemite. I went through the migration process the best I could and created a Configuration Profile on my MDC for my client computer. I installed the profile successfully but the volume will not mount on the client computer. On the client computer within Profiles, the Xsan Configuration Profile has in red "Unsigned" underneath it, is that what is causing the problem?
Also a few notes: there are two other client computers that haven't been upgraded and are running Maverick and the volume does mount to those computers. The volume is also mounted on the MDC and if I go to Disk Utilities on the client computer I do see the volume, just not mounted.
Any help would be great! Thank you.

Thank you Claudio,
After doing much research and testing I believe you are onto something with my fsmpm or my .auth_secret file not being created. After using Server.app on the MDC I used the configure profile within Server.app. After installing the profile on my client computer it didn't mount and when looking within the Library/Preferences/Xsan folder there was no files (including the hidden .auth_secret file). So I then I used the web profile interface to create the configuration profile and this time it installed the fsnameservers and config.plist files but not the hidden auth_secret file and still no mount.
To answer some of you questions, I did try several times the "sudo xsanctl mount Volume Name" but had no success. I was previously running 10.9 on the MDC and my client computer. I am not sure if the MDC already had an Open Directory Master before upgrading and I did have a little bit of problems activating Xsan, because some of my DNS settings had changed. I got that all squared away and Xsan started working.
The reason I believe it is a fsmpm issue is because when I executed the command "sudo xsanctl i" (views the volumes connected to Xsan) I go a message reading "fsmpm not running error3". So after reading this forum Xsan: "fsmpm not running" message in Xsan Admin - Apple Support I copied the .auth_secret from the MDC to my client and still no mount. I tried again with all the files within Library/Preferences/Xsan folder and nothing. I then got the .auth_secret file from another client computer running 10.9 and still no mount, BUT when I copied all the files within the 10.9 client's Library/Preferences/Xsan the volume appeared! YEAH! But I'm not sure if this is a fix I should be happy with or continue to figure out why its not working the proper way? That way in the future I'm not running into this issue over and over again.
So I need to figure out either how to get my fsmpn running in 10.10 or figure out why my my Server.app on the MDC won't create the auth_sect file. I read somewhere that within the Xsan screen in the Sever app it should show the Authentication Secret, but I do not see this on my Xsan screen. Should it be there and if so is this where my problem steams from? Any thoughts? Thank you so much!

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    [SERVICE: 0x52C,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:18:24 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
    [SERVICE: 0xD24,09:18:24 INFO] [1] progress is now 0
    [SERVICE: 0xD24,09:18:24 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x4F0,09:18:38 INFO] [VolumeRemoved] existing mask 0x10, arrive mask 0x10
    [SERVICE: 0x4F0,09:18:38 INFO] [1] value = 1
    [SERVICE: 0x4F0,09:18:38 INFO] [1] input #6 from src #0
    [SERVICE: 0x4EC,09:18:38 INFO] [1] input #6
    [SERVICE: 0x4EC,09:18:38 INFO] [MACHINE 1 INPUT #6] - (HDW) Volume Unmount
    [SERVICE: 0x4EC,09:18:38 INFO] [1] progress is now 3
    [SERVICE: 0x4EC,09:18:38 INFO] [1] Setting progress to 3
    [SERVICE: 0x4EC,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:38 INFO] [InterfaceRemoved]
    [SERVICE: 0x4F0,09:18:38 INFO] [1] value = 0
    [SERVICE: 0x4F0,09:18:38 INFO] removed device number 1 from m_objDeviceNumberMap
    [SERVICE: 0x4F0,09:18:38 INFO] [1] input #7 from src #0
    [SERVICE: 0x52C,09:18:38 INFO] [1] input #7
    [SERVICE: 0x4F0,09:18:38 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:38 INFO] [1] Progress state is 3, Waiting to disconnect = 0
    [SERVICE: 0x4F0,09:18:38 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
    [SERVICE: 0x4F0,09:18:38 INFO] removed device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" from m_vctDeviceInterfaces
    [SERVICE: 0x4F0,09:18:38 INFO] [1] input #8 from src #0
    [SERVICE: 0xD24,09:18:38 INFO] [1] input #8
    [SERVICE: 0x52C,09:18:38 INFO] [MACHINE 1 INPUT #7] - (HDW) Interface Removal
    [SERVICE: 0x52C,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:38 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:38 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:39 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:39 INFO] [1] input #9 from src #0
    [SERVICE: 0x4EC,09:18:39 INFO] [1] input #9
    [SERVICE: 0x4EC,09:18:39 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:18:39 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:18:39 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:48 INFO] [1] input #10 from src #0
    [SERVICE: 0x52C,09:18:48 INFO] [1] input #10
    [SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:48 INFO] [1] input #11 from src #0
    [SERVICE: 0xD24,09:18:48 INFO] [1] input #11
    [SERVICE: 0x52C,09:18:49 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:49 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:34:58 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:34:58 INFO] [1] input #12 from src #0
    [SERVICE: 0x4EC,09:34:59 INFO] [1] input #12
    [SERVICE: 0x4EC,09:34:59 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:35:00 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:39:01 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:39:01 INFO] [1] input #13 from src #0
    [SERVICE: 0x52C,09:39:01 INFO] [1] input #13
    [SERVICE: 0x52C,09:39:02 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:39:02 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:39:02 INFO] [1] input #14 from src #0
    [SERVICE: 0xD24,09:39:02 INFO] [1] input #14
    [SERVICE: 0xD24,09:39:02 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #15 from src #0
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #16 from src #0
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #17 from src #0
    [SERVICE: 0x52C,09:42:41 INFO] [1] input #15
    [SERVICE: 0x4EC,09:42:41 INFO] [1] input #16
    [SERVICE: 0xD24,09:42:41 INFO] [1] input #17
    [SERVICE: 0x52C,09:42:41 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:42:49 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:42:49 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4F0,09:42:51 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:51 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0x4F0,09:42:51 INFO] [1] set waiting to mount = 1
    [SERVICE: 0x4F0,09:42:51 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device number 1 to m_objDeviceNumberMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #18 from src #0
    [SERVICE: 0x52C,09:42:51 INFO] [1] input #18
    [SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #19 from src #0
    [SERVICE: 0x4EC,09:42:51 INFO] [1] input #19
    [SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #20 from src #0
    [SERVICE: 0xD24,09:42:51 INFO] [1] input #20
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 INPUT #18] - (HDW) Interface Arrival
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress state is 2, Waiting to mount = 1
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0x52C,09:42:51 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0x52C,09:42:51 INFO] VendorId: Apple
    [SERVICE: 0x52C,09:42:51 INFO] ProductId: iPod
    [SERVICE: 0x52C,09:42:51 INFO] revision: 1.62
    [SERVICE: 0x52C,09:42:51 INFO] vendor bytes:
    [SERVICE: 0x52C,09:42:51 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
    [SERVICE: 0x52C,09:42:51 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0x52C,09:42:51 INFO] [1] Power State: Not Powered
    [SERVICE: 0x52C,09:42:51 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0x52C,09:42:51 ERROR] Did not find first letter of stage
    [SERVICE: 0x52C,09:42:51 INFO] [1] serial number 000A270002BF5F21
    [SERVICE: 0x52C,09:42:51 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0x4EC,09:42:51 INFO] [MACHINE 1 INPUT #19] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:42:51 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:53 INFO] [VolumeArrive] mask = 0x1C
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\E:
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x4F0,09:42:53 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0x4F0,09:42:53 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x4F0,09:42:53 INFO] [1] input #21 from src #0
    [SERVICE: 0x52C,09:42:53 INFO] [1] input #21
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\D:
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 INPUT #21] - (HDW) Volume Mount
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0x52C,09:42:54 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:42:54 ERROR] Did not find first letter of stage
    [SERVICE: 0x52C,09:43:02 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x52C,09:43:03 INFO] [1] ===== iPod Touch Wheel =====
    [SERVICE: 0x52C,09:43:03 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:43:03 INFO] 9:43:3, year 2006, day of yr. 321, GMT offset 0 isDST 0
    [SERVICE: 0x52C,09:43:03 INFO] [1] progress is now 0
    [SERVICE: 0x52C,09:43:04 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x52C,09:43:04 INFO] [1] Auto-launch iTunes DISABLED
    [SERVICE: 0x4F0,09:43:11 INFO] [VolumeArrive] mask = 0x10
    [SERVICE: 0x4F0,09:43:11 INFO] looking up device # for \\.\E:
    [SERVICE: 0x4F0,09:43:11 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x4F0,09:43:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0x4F0,09:43:11 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x4F0,09:43:11 INFO] [1] input #22 from src #0
    [SERVICE: 0x4EC,09:43:11 INFO] [1] input #22
    [SERVICE: 0x4EC,09:43:11 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
    [SERVICE: 0x4EC,09:43:11 INFO] ** CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:43:11 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:43:11 INFO] [1] input #23 from src #0
    [SERVICE: 0xD24,09:43:11 INFO] [1] input #23
    [SERVICE: 0xD24,09:43:12 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:43:12 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xF90,09:43:16 INFO] <0x4> Got Serial #
    [SERVICE: 0x200,09:43:16 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0x200,09:43:16 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x200,09:43:16 INFO] Mounted
    [SERVICE: 0x200,09:43:16 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x200,09:43:16 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:16 INFO] Mounted
    [SERVICE: 0xF90,09:43:16 INFO] [1] already mounted!
    [SERVICE: 0xF90,09:43:16 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x200,09:43:33 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xD10,09:43:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xD10,09:43:33 INFO] Mounted
    [SERVICE: 0xD10,09:43:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:33 INFO] <0x4> COM request for device 1 drive letter - E
    [SERVICE: 0xD10,09:43:34 INFO] Mounted
    [SERVICE: 0xD10,09:43:34 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:34 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xF90,09:43:54 INFO] Mounted
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x200,09:43:54 INFO] Mounted
    [SERVICE: 0x200,09:43:54 INFO] [1] already mounted!
    [SERVICE: 0x200,09:43:54 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xD10,09:43:54 INFO] Mounted
    [SERVICE: 0xD10,09:43:54 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:54 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xF90,09:43:54 INFO] Mounted
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.

    If anyone is interested I managed to solve this problem by reformatting the ipod as a mac ipod, with the help of friends system. This does get rid of the music but as I had it backed up wasn't a problem. I then plugged the mac Ipod back into a windows pc and reformatted it as a windows ipod which updated the firmware correctly and have'nt had a problem since.

  • Hard drive will not mount shows up in Disk Utility

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    bj10au wrote:
    Since upgrading to Mountain Lion, two external USB2 drives that I have will not mount and cannot be viewed in the Finder.  The same occurs on a 2012 MacBook Air, a 2009 iMac 27 and a 2010 MacMini, all running OS X Mountain Lion version 10.8.2.
    Both drives are Samsung Story external USB drives (one is 1.5 GB and the other is 2 GB) and both have been formatted using Mac Disk Utility with a single Mac OS Extended (Journaled) partition, one using Snow Leopard and the other with Lion.
    Both still mount correctly on a friends MacBook Pro that is still running Snow Leopard, and I had no problem with the same drives under Lion.  Interestingly both can also be connected to Time Capsule USB port and show up correctly.
    Both drives mount correctly under Windows 7 on BootCamp partitions that I have on both the 2012 MacBook Air, a 2009 iMac 27. These BootCamp partitions have Paragon HFS+ installed so I can read Mac formated drives.
    Both drives show up in Disk Utility, but when attempt to mount the drives I get the message "The disk could not be mounted.  Try running First Aid on the disk and retry mounting." I can run Repair in First Aid on the disk and get the message that the volume appears OK, but again have the same problem when I attempt to mount the disk.
    I have also tried using Disk Utility 3,2, but still cannot mount the drives, though the program indicates there is no problem with the drives.
    I have other portable USB including a Samsung portable USB2 drive, and two external USB3 drives, and I don't have problems with them.
    There is clearly a problem with Mountain Lion with accessing (mounting) these Samsung Story USB drives, and the problem appears to be with Mountain Lion itself as the problem did not occur on the same Macs with Lion and does not occur with Bootcamp partitions on the machines.
    I have a lot of time searching forums, but I have not found anyone with an identical problem.
    I sure hope someone can help or that Apple come up with a fix for this issue which has only developed since the update to Mountain Lion.
    You can start here
    http://support.seagate.com/kbimg/flash/213059/213059_EN.HTML
    Pete

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