Xserve RAID lost RAID 5 array on right/bottom controller

I cleanly shut down an Xserve G5 with an Xserve RAID attached and then powered off the Xserve RAID this morning. I replaced a failing memory module in the Xserve and moved the rack 6". I then powered on the Xserve RAID, waited for a couple minutes until it was fully booted, and then booted the Xserve. When it came up, my RAID 50 volume failed to mount. Upon further investigation, it appears that the RAID 5 array on the right hand disks is "gone". In RAID Admin (Disks and Drives tab), the left side array is visible, but all disks on the right side list status as "OK" and Type: as "Spare".
Configuration: Xserve RAID with 14 250 GB disks. Each side was configured with 6 disks in a RAID 5 array and one spare. These were striped using Software RAID on the Xserve into RAID 50 and mounted as a single volume. The RAID firmware is currently 1.5 and the Xserve is running OS X Server 10.4.3.
To summarize today's activities: under Apple's guidance (as this entire system is covered under a Premium Support contract), I swapped the (bottom) controller for the right side, updated firmware (from v1.3/1.20a to 1.5/1.50), multiple resets of both controllers, repeated forced firmware updates, etc.
Also, I swapped the left set of disks for the right set, and the array from the left set now shows up on the right side, and the missing array from the right is still missing with the disks on the left side. I replaced the disks to their original positions with the same results.
RAID Admin's Utility "Recognize Array" will not perform any operations on the rigth side disks and Apple tells me that there's nothing further that I can do with it.
None of this has solved the problem or substantially changed the issue, and the disks on the right side are still missing their associated array. Apple is unable/unwilling to offer any further help except to refer me to 3rd party data recovery services.
Does anyone have any suggestion at all that might possibly recover the missing array? Is anyone aware of any tools that I might use to recreate the RAID 5 array on the right controller? I was hoping that there might exist some low-level tools with which the disks could be recreated into an array by hand? Are there any commercial products that would work on this? Any other ideas?
Many thanks for any suggestions.
- Martin
Xserve RAID (14 250GB disks) on Xserve G5 Mac OS X (10.4.3)

Not sure why you swapped the controllers back and forth
William, I don't think I was clear on this. I swapped the controller with a new controller that I had in a spare parts kit. This was at Apple's request.
really, RAID is not a backup...
I'm well aware, but despite my incessant warnings, users will become lulled in to a false sense of security when something "just works" for a very long time. This array wasn't intended to store valuable data that couldn't be lost, but...
It may be possible for Apple to re-create the RAID set, did you ask AppleCare about the possibility?
Apple has told me more than once that there's nothing else that they can do for me...and yet I keep calling back.
I was surprised that this array was lost when there were absolutely no prior signs of a problem and the system was merely shutdown and restarted cleanly. I'm more surprised and quite disappointed to learn that Apple will do nothing else for me (under a Premium Support contract) to attempt to repair a damaged array. When I asked questions about where the RAID information is stored, I received the answers: "I can't tell you that" and "Apple doesn't release that information". I did not get the feeling that they were working with me, but rather holding my hand while they walked me through published documentation.
I expected that there would be utilities (analagous to filesystem repair utilities) such as RAID Admin's "Recognize Array" that could help repair and recover damaged array data. I think that the lesson that I've leanred today is that I was naive to have expected such a thing without actually having investigated it ahead of time.
Anyway, thanks for your input, William.

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