Xserve Raid will not mount - fibre channel link down

I came back from being out of town and my Xserve is running, but will not mount on the G5 tower via fibre channel. It was powered off and up again and still nothing. Apple tech says to reset raid controllers, however, I have sensitive data on the drives and lots of video/FCP projects on there. It has just run out of warranty and now asked to pay $199 per incident to get any help. I will gladly take any help.
Read the boards, ran Disk Utility and still did not show up.
Also, told the fibre cables tend to "burn out" but have yet to spend money if this is not the problem.
Thanks.

Resetting the controllers is non-destructive. However, if you power-cycled the array, that should take care of it.
told the fibre cables tend to "burn out"
I've never experienced (or heard of this) myself, and have never had a problem on any of my arrays, some of which have been running for years with zero problems. Of course, environment (especially heat) could play a part, but it seems a little bit of a stretch to me.
Does RAID Admin have anything to say about the RAID?

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    [SERVICE: 0x4EC,09:18:38 INFO] [1] Setting progress to 3
    [SERVICE: 0x4EC,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:38 INFO] [InterfaceRemoved]
    [SERVICE: 0x4F0,09:18:38 INFO] [1] value = 0
    [SERVICE: 0x4F0,09:18:38 INFO] removed device number 1 from m_objDeviceNumberMap
    [SERVICE: 0x4F0,09:18:38 INFO] [1] input #7 from src #0
    [SERVICE: 0x52C,09:18:38 INFO] [1] input #7
    [SERVICE: 0x4F0,09:18:38 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:38 INFO] [1] Progress state is 3, Waiting to disconnect = 0
    [SERVICE: 0x4F0,09:18:38 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
    [SERVICE: 0x4F0,09:18:38 INFO] removed device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" from m_vctDeviceInterfaces
    [SERVICE: 0x4F0,09:18:38 INFO] [1] input #8 from src #0
    [SERVICE: 0xD24,09:18:38 INFO] [1] input #8
    [SERVICE: 0x52C,09:18:38 INFO] [MACHINE 1 INPUT #7] - (HDW) Interface Removal
    [SERVICE: 0x52C,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:38 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:38 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:39 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:39 INFO] [1] input #9 from src #0
    [SERVICE: 0x4EC,09:18:39 INFO] [1] input #9
    [SERVICE: 0x4EC,09:18:39 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:18:39 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:18:39 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:48 INFO] [1] input #10 from src #0
    [SERVICE: 0x52C,09:18:48 INFO] [1] input #10
    [SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:48 INFO] [1] input #11 from src #0
    [SERVICE: 0xD24,09:18:48 INFO] [1] input #11
    [SERVICE: 0x52C,09:18:49 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:49 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:34:58 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:34:58 INFO] [1] input #12 from src #0
    [SERVICE: 0x4EC,09:34:59 INFO] [1] input #12
    [SERVICE: 0x4EC,09:34:59 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:35:00 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:39:01 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:39:01 INFO] [1] input #13 from src #0
    [SERVICE: 0x52C,09:39:01 INFO] [1] input #13
    [SERVICE: 0x52C,09:39:02 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:39:02 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:39:02 INFO] [1] input #14 from src #0
    [SERVICE: 0xD24,09:39:02 INFO] [1] input #14
    [SERVICE: 0xD24,09:39:02 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #15 from src #0
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #16 from src #0
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #17 from src #0
    [SERVICE: 0x52C,09:42:41 INFO] [1] input #15
    [SERVICE: 0x4EC,09:42:41 INFO] [1] input #16
    [SERVICE: 0xD24,09:42:41 INFO] [1] input #17
    [SERVICE: 0x52C,09:42:41 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:42:49 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:42:49 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4F0,09:42:51 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:51 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0x4F0,09:42:51 INFO] [1] set waiting to mount = 1
    [SERVICE: 0x4F0,09:42:51 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device number 1 to m_objDeviceNumberMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #18 from src #0
    [SERVICE: 0x52C,09:42:51 INFO] [1] input #18
    [SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #19 from src #0
    [SERVICE: 0x4EC,09:42:51 INFO] [1] input #19
    [SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #20 from src #0
    [SERVICE: 0xD24,09:42:51 INFO] [1] input #20
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 INPUT #18] - (HDW) Interface Arrival
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress state is 2, Waiting to mount = 1
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0x52C,09:42:51 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0x52C,09:42:51 INFO] VendorId: Apple
    [SERVICE: 0x52C,09:42:51 INFO] ProductId: iPod
    [SERVICE: 0x52C,09:42:51 INFO] revision: 1.62
    [SERVICE: 0x52C,09:42:51 INFO] vendor bytes:
    [SERVICE: 0x52C,09:42:51 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
    [SERVICE: 0x52C,09:42:51 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0x52C,09:42:51 INFO] [1] Power State: Not Powered
    [SERVICE: 0x52C,09:42:51 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0x52C,09:42:51 ERROR] Did not find first letter of stage
    [SERVICE: 0x52C,09:42:51 INFO] [1] serial number 000A270002BF5F21
    [SERVICE: 0x52C,09:42:51 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0x4EC,09:42:51 INFO] [MACHINE 1 INPUT #19] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:42:51 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:53 INFO] [VolumeArrive] mask = 0x1C
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\E:
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x4F0,09:42:53 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0x4F0,09:42:53 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x4F0,09:42:53 INFO] [1] input #21 from src #0
    [SERVICE: 0x52C,09:42:53 INFO] [1] input #21
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\D:
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 INPUT #21] - (HDW) Volume Mount
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0x52C,09:42:54 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:42:54 ERROR] Did not find first letter of stage
    [SERVICE: 0x52C,09:43:02 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x52C,09:43:03 INFO] [1] ===== iPod Touch Wheel =====
    [SERVICE: 0x52C,09:43:03 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:43:03 INFO] 9:43:3, year 2006, day of yr. 321, GMT offset 0 isDST 0
    [SERVICE: 0x52C,09:43:03 INFO] [1] progress is now 0
    [SERVICE: 0x52C,09:43:04 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x52C,09:43:04 INFO] [1] Auto-launch iTunes DISABLED
    [SERVICE: 0x4F0,09:43:11 INFO] [VolumeArrive] mask = 0x10
    [SERVICE: 0x4F0,09:43:11 INFO] looking up device # for \\.\E:
    [SERVICE: 0x4F0,09:43:11 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x4F0,09:43:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0x4F0,09:43:11 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x4F0,09:43:11 INFO] [1] input #22 from src #0
    [SERVICE: 0x4EC,09:43:11 INFO] [1] input #22
    [SERVICE: 0x4EC,09:43:11 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
    [SERVICE: 0x4EC,09:43:11 INFO] ** CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:43:11 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:43:11 INFO] [1] input #23 from src #0
    [SERVICE: 0xD24,09:43:11 INFO] [1] input #23
    [SERVICE: 0xD24,09:43:12 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:43:12 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xF90,09:43:16 INFO] <0x4> Got Serial #
    [SERVICE: 0x200,09:43:16 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0x200,09:43:16 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x200,09:43:16 INFO] Mounted
    [SERVICE: 0x200,09:43:16 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x200,09:43:16 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:16 INFO] Mounted
    [SERVICE: 0xF90,09:43:16 INFO] [1] already mounted!
    [SERVICE: 0xF90,09:43:16 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x200,09:43:33 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xD10,09:43:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xD10,09:43:33 INFO] Mounted
    [SERVICE: 0xD10,09:43:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:33 INFO] <0x4> COM request for device 1 drive letter - E
    [SERVICE: 0xD10,09:43:34 INFO] Mounted
    [SERVICE: 0xD10,09:43:34 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:34 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xF90,09:43:54 INFO] Mounted
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x200,09:43:54 INFO] Mounted
    [SERVICE: 0x200,09:43:54 INFO] [1] already mounted!
    [SERVICE: 0x200,09:43:54 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xD10,09:43:54 INFO] Mounted
    [SERVICE: 0xD10,09:43:54 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:54 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xF90,09:43:54 INFO] Mounted
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.

    If anyone is interested I managed to solve this problem by reformatting the ipod as a mac ipod, with the help of friends system. This does get rid of the music but as I had it backed up wasn't a problem. I then plugged the mac Ipod back into a windows pc and reformatted it as a windows ipod which updated the firmware correctly and have'nt had a problem since.

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