XULRunner keeps saying "error: platform version 20.0.1 is not compatible with min version=19 max version=19 "how do i fix this?
Windows XP SP3. Worked this morning! Now I get this error
XULRunner keeps saying "error: platform version 20.0.1 is not compatible with >min version=19.0 <max version=19.0" how do i fix this?
This is caused by a broken (corrupted) Firefox installation where not all files have been updated properly.
Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Similar Messages
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This is what I think may have happened. The other day, Thursday Sept 8th, I shut down my pc in the middle of a Firefox upgrade. Now when I try to access Firefox on my pc, I get this error message:
XULRUNNER Error: Platform version '6.0.2 is not compatible with min Version >= 6.0.1 max Version < 6.0.1
What is this about and how can I retsore access to Firefox on my pc?If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
Win2000 Pro SP4. Been running FireFox for several years. Ver3.6.6 since 03/22/2011. Got a msg window in FireFox stating important security update available. ''(ADDED INFO: Checked System Requirements of update and then...)'' As usual, I clicked yes load it. A few moments later I got the message: "XULRunner Error:
Platform version '1.9.2.18' is not compatible with
minVersion>=1.9.2.20
maxVersion<=1.9.2.20"
That is it, NO MORE FIREFOX!!! How can I fix it and not loose any of my 'stuff'?You're welcome
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Pretty self explanatory. Whenver i open up Firefox this happens. It's happened before, and i had to reinstall firefox. I've been having a lot of problems with firefox lately... how can i fix this?
go to C:\Program Files\Mozilla Firefox\application.ini
change to
MinVersion=1.9.2
MaxVersion=1.9.2.9 -
Cant open Mozilla in normal mode. Also get same error message when trying to click on embedded links in internet explorer and outlook express emails
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Just mad a movie and trying to burn it to a DVD but keep getting an error message. It reads:
"Error during rendering/encoding. There was an erro during rendering/encoding of the menus/slideshows. The burning process has been canceled."Enable Show TV Safe Bengt Wärleby lists items to consider about encoding issues in this topic: Multiplexing Error: Apple Support Communities
OT -
Running Zonealarm on Windows Vista business
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See:
*[[/questions/880050]] -
After last automatic update, error message XUL Runner error platform version 6.0.2. is not compatible with min Version 6.0.1 maxVersion 6.0.1 appeared every time I try to open/run Mozilla Firefox.
See:
*[[/questions/869812]]
*[[/questions/869951]] -
the latest upgrade is not compatible and is not allowing me to open firefox. the error message says run error platform 17.0.1 is not compatible with min version >17.0 max version <17.0
hello paisley157, this error might be caused by security programs such as zone alarm - please temporarily disable those programs for the following procedure:
*download the full firefox setup file from getfirefox.com
*uninstall firefox on the machine (but don't chose to delete your custom files & settings in the uninstaller!)
*manually delete all remaining files in the firefox program folder, which usually resides in ''C:\Program Files (x86)\Mozilla Firefox\''
*reinstall firefox -
I cannot open Mozilla Firefox. Instead, a XULRunner dialog box appears with the message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1 edit
Can you please tell me how to solve this problem? I have been running Mozilla Firefox on my Dell laptop with Windows 7 os.
ThanksIf you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
Here is the entire error message:
XULRUNNER
Error:Platform version '1.9.1,11'is not compatible with
mini version>=1.9.1.15
maxVersion<=1.9 1.15
This error occurs when i try to launch Mozilla FireFox# Delete the files and folders in the Firefox installation directory, default location C:\Program Files\Mozilla Firefox\
# Download a new copy of Firefox from http://www.mozilla.com and install it
Deleting the installation directory does not remove bookmarks, passwords etc, they are stored elsewhere in the profile folder. When you re-install Firefox it will use the existing user data. -
You keep trying to get me to update but my grandson's program needs the older version. This last time it just started to up date and so I tried to close it to stop it. The next time I opened it it had the Error message of Platform 1.9.1.9 not compatible with mini and max version of 1.9.1.1.0
== This happened ==
Every time Firefox opened
== June 2,2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; [xSP_2:681f5ad376d4d512934f0fc563b77747_201]; 66760703)Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Error dialogue box appeared:
XUL Runner. Platform version '6.0.2 is not compatible with miniVersion>=6.0.1
maxVersion<=6.0.1
This happened a few minutes ago when I clicked on the Mozilla icon.If you use ZoneAlarm Extreme Security then try to disable Virtualization and do a clean reinstall.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/869812]]
*[[/questions/869951]] -
When I Run Firefox It Says "XUL Runner" Platform version 1.9.2.3 is not compatible with min version 1.9.2.3 max version 1.9.2.3
== This happened ==
Every time Firefox opened
== It Updated ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion >6.0.1 maxVersion <6.0.1
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]]
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