XW 4600 Workstation sound mapped through internal speaker?

Windows XP Professional SP3
This computer is only bout 2 months old, and has had this problem from the beginning:
The sound... that is, the BIOS/POST beeps as well as system sounds, music... *ALL* sound... plays through the internal speaker.
I plugged a set of external speakers into the green jack on the rear, but there was no sound from them at all no matter what settings I tried in eith the windows mixer, or the hp-provided realtek audio manager.  I even disabled the'system speaker' in windows hardware manager.
I re-installed both the soundcard driver and the realtek audio manager, and that solved the problem... sound from the external speakers, and only the BIOS/POST beep from the internal speaker.
But about once a week, powering up the computer in the morning will revert to all sound coming only from the internal speaker.
And, re-installing the driver and the realtek audio manager solves the problem.
Keep in mind - no further settings or adjustments need to be made, simply re-installing the driver and audio manger is all it takes.
This week, I went to the HP live support site and described this problem.
Their solution was to have the motherboard replaced.
After the onsite tech completed the replacement, there is now sound out of BOTH the internal speaker as well as the external speakers.
He did not know how to fix this, and couldnt find any software settings that should cause this.
Today, hp live support instructed me to unplug the system speaker from the motherboard... which, of course, stopped the sound from coming out of that speaker.
My question is this:  Why would the sound be mapped through this speaker in the first place, and is there some obscure setting somewhere that needs to be disabled?
Thank you.

So a week ago, HP live support told me that this issue has been closed, and then told me that they are still looking for a solution to my problem.
Ummm... Which is it?  If it's closed, then how are they still working on it?
I currently have NO sound from the speaker jack, and no sound (obviously) from the system speaker.
Does anyone else know how to resolve this issue?

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