Y apple hurting Coustmer be a days I think boz of iphone5s sale s very much now a days in India Apple is doing very bad I have a problem in power button n der s dent mark apple s saying tat is physical damage n u should go for paid replacement tat amount

Question

C Iam using iPhone 5 64gb but I was having a problem wit my power button it sunk little inside n one problem frm my side s I have 2dent marks on d phone but when I went 2 service center dey told me to contact apple toll free number when I spoke wit dem dey people told me tat is phiscyal damage it won't coverd under warranty u should pay n replace I asked store people wats d charge fr paid replaced fr iPhone dey told me 20,000
My question s :y should I pay so much fr dent I have nt broken screen or not dropped my phone in water only fr dent mark dey r not servicing my iPhone c if dey could have asked me 1000 I could have paid fr dent chargers  it very much upsetting me
C I wanna sell d phone  to apple I don't wanna use iPhone

Answer 1

B Sandeep wrote:
Mr.varjak paw wann tell u something k before iphone5s released apple used to replace a dent mark phone at tat time it was not a phiscyal damage now apple s telling tat d dent mark is physical damage
No, that has never been the case. Apple has always by official policy declared that dents constituted user-caused damage, as they most certainly are, and therefore voided the warranty.
In any case, you've been given the facts. The damage to your iPhone has voided the warranty. So you can either pay for a replacement, or you can sell your damaged iPhone for whatever price you can get for it and go buy something else. There's nothing else anyone here can tell you.
Regards.