Y I can't purchase anything in a game when I tried too it will show the message try to contact here for solving the issue pls giv me a reply
PLs giv me a reply or help me fix this cuz I can't buy anything from game but I can only buy apps
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.
Similar Messages
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After updated ios8.2 ,I can't purchase anything in my game apps or in App Store till now.
What happens when you try to buy something ? If you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
If it's a different problem ... ? -
Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create a new ID? But I still have my old e-mail address, will it valid as a new ID?
Welcome to the Apple Support Communities
You can only purchase content on the Kazakhstani store because you created your Apple ID on that country. To change the country, see "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US -
After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?
Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy -
I may have pressed something on my laptop that reset my iPad, then I just put the apps etc back on... But I have just tried a search in the app store and it's a US version! I cannot update my current UK app either, I message comes up saying it'll take me back to the UK store and that I should re-try but it still doesn't work. I have downloaded the latest iTunes and it didn't make a difference...
iPad app store is a US version not UK so I can't purchase anything, and it's all listed in $
Any help would be great!Assuming that you have a credit card in the UK, with a valid billing address for that credit card that matches the credit card statement ....
Launch the app store app. Go to the Featured Tab. Swipe to the bottom of the screen. Your ID is accessible in the lower left corner. Tap on the ID. Then tap View Apple ID. Enter your password. Go down to Country/Region and change the store to the UK in there. -
I can't purchased anything from the App store..... HELP ME
I can't purchased anything from the App store, it keeps telling that there is a problem with the previous purchased and when I tried to re-enter the information , this message keep showing " your payment method was declined please use valid method" even though I've used it before . what can I do ? could anyone please help me?
ThanksEither that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).
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TS1470 can not purchase anything because it says my bank details are wrong why is this ?
can not purchase anything because it says my bank details are wrong when they are not why is this ?
I found a question similar to mine and got it resoved, but thank you anyway
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I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
I can't purchase anything using
I can't purchase anything using my credit card
Can't as in you get an error? What are you trying to purchase? Need a little more detail here.
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HT3702 I can't purchase anything and my security code won't work. Can you guys take it off
Help I can't purchase anything :(
These are user-to-user forums, you are not talking to Apple here.
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I can't purchase anything that costs, forgotten security questions
as above. please help me. i have forgotten my security questions. so i can't purchase anything.
Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to call/email apple support, they will guide you through the process of resetting your security questions.
https://expresslane.apple.com/GetproductgroupList.action -
I cant change payment details. I can't purchase anything. always says 5002 or temp error. Help! Itunes is as good as useless. I've deleted caches reinstalled itunes and followed all the web tips. Nothing works!!! Pls help.
Bump......
Nobody has any ideas?? Apple people?? -
Can not purchase anything from app store
can not purchase anything from app store
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If you have a balance available from redeeming a gift card, make sure there are sufficient funds available > Account Home - Apple Store
Take into account any applicable taxes and or fees added to the purchase price of an app > iTUNES STORE - TERMS AND CONDITIONS -
I bought the iphone 5 and can not purchase anything using my previous apple ID's card details. Do I need to get another account (card) to make purchases?
JamilyaFromALA wrote:
... Do I need to get another account (card) to make purchases?
Not necessarily...
To Contact iTunes Support and request assistance Click Here -
Apple asking me security questions that ive never set up and i can't purchase anything, and ive tried resetting them but i can't remember the password for my rescue email address, please help?
You need to either reset the rescue email address's password(check the site's help for instructions) or ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99674)
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