Y won't my iPhone let me update my payment methods or let me up date my bank details
Y won't my iPhone let me update my payment methods or let me up date my bank details
Hey I had the same problem for days now. I tried everything including resetting my phone even my wi fi DNS and nothing seems to work. I've been searching and searching for days and nothing seems to work, and FINALLY I decided to back up all my videos and pictures onto my computer then rebooting my iphone completely. Here are the steps if you want your iphone to work again. First connect your phone to your computer open itunes and back up everything from your iphone to your computer it will take a couple of minutes. After that is done just go back to your phone to settings/ general/ reset/ ERASE ALL CONTENT AND SETTINGS and just click on continue your phone will shut off once it turns back on just follow the instructions it also has you either create an icloud name or use your old one, once you log onto your iclouds and set up everything go to settings then messages and sign in and wah lah it works! I was really excited I've been a little annoyed with the whole stituation and now I'm just happy it's fixed. Hope this works!!
Similar Messages
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Hi. why i cant update app in iphone 4 ask update your payment method
help me,
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Why won't my iphone download app updates?
Why won't my iphone download app updates anymore?
I have a similar issue - I get the Download Now message but nothing happens when I press go. Any suggestions?
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I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me.
There's a billing problem with a previous purchase. Please update your payment method.
The program will not let me update, what am I doing wrong. rose165I would love to have a phone number to call someone with apple on this issue.
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my iphone app store keeps asking me to update my payment method every time a go to download something from the store , it says my method is about to expire so when i re-enter my card information it keeps saying that my card is declined , why is this?
What sort of card are you trying to use ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Please I need help regarding this problem I faced today.
I updated my payment method because I changed my Internet MasterCard of the same number but new expiry date but not accepted , can you help me?Is the iPhone jailbroken or was jailbroken?. In the article " http://support.apple.com/kb/TS3694 " it says:
Errors related to downgrading iOS
The required resource can't be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it's newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version isn't supported.
Error 1015: This error is typically caused by attempts to downgrade the software for an iPhone, iPad, or iPod touch. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version isn't supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you're now trying to restore to an authorized, default state. -
can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
will u please help me out?Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.
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Hello im trying to update my apps and its keep asking me for my bank details can u help me please
Hello im trying to update my apps and its keep asking me for my bank details can u help me please
You need to update your credit card info before you can update your apps.
Accepted form of payment
http://support.apple.com/kb/HT5552 -
How to update my payment method since I move country from SG to AU? i try to update my new credit card but message prompt, "Your payment method is not accepted" maybe because it was set up in SG. what will I do?
Is there any progress on this?
I cannot buy any apps for my new ipad. Very Annoying.
I've phoned apple and used the express lane. -
i cant install any app ? i receive always msg saying to update my payment method even its Free app
What sort of card are you trying to use ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
HT5622 Is there any way I could update my payment method?
I have a different debit card I use now, is there any ways I could update my payment method?
The following gives instructions on changing your payment information: http://support.apple.com/kb/ht1918
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ITunes will not let me change my payment method.CAn I still use iTunes cards
iTunes will not let me change my payment method .can I still Use iTunes cards
What happens when you try to change it, and if you are getting an error message then what does it say ?
On you iPad you should be able to change it by tapping on your id in Settings > iTunes & App Store and tapping on 'View Apple ID' on the popup and logging into your account - that should give you a payments link on your account's page. Changing payment info : http://support.apple.com/kb/HT1918
If you are trying to remove credit card details and you aren't getting the 'none' option then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ? -
My order have a status: "Payment action required: We are unable to obtain an authorization for the credit card you provided. Please contact your card issuing bank. Please update your payment method to continue with this order". But i paid from AmEx. And my money blocked when i see it in internet banking.
Have yuo contacted AmEx? From what you describe it seems like AmEx is blocking the charge.
You can contact iTunes if you want by:
Contact iTunes -
Please update your payment method???
Hi, the other day I was downloading an app, and it came up with a message saying, 'there was a problem with your previous purchase, please sign in.......etc'. So I went on to my account information, and tryed re-typing my security code, but then it came up with a message saying, 'please update your payment method'. What does this mean, I have tried everything :(
contact iTunes store support !
http://www.apple.com/support/itunes/contact/
click the blue link next to the green shopping bag and follow the steps -
i have purchased appe. now, when i instaling or updating free apps, this massage is appearing: there is a billing problem with a previous purchase. please update your payment method.
Hi there ebadkowsar,
I would recommend taking a look at the information found in the article below if you are having issues with your iTunes Billinb information.
Pay an unpaid balance in the iTunes Store
-Griff W.
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