Y560 Windows 8.1 update problem

Hi guys.I hava an issue with Windows 8.1 update.I know Lenovo does not support Windows 8 and Windows 8.1 on Y560 but i have used Windows 8.1 for 2+ years.Sometimes ago i had to format my pc.I installed Windows 8.1 without problem but when i try to install 8.1 update it fails and reverts to Windows 8 and gives 0xc1900101 - 0x30018 error code.I think it's driver issue but i cant find which one.Please help me

hi alidogan,
Welcome to the Forums.
Can you try the following:
1. Follow this guide on how to perform a clean boot
2. Temporarily disable your antivirus software and install Windows 8.1 Update (KB291935)
Note:
Ensure you install KB2919442 first as this is a prerequisite for the Windows 8.1 Update (KB291935).
More info:
https://support.microsoft.com/en-us/kb/2919355
Let me know how it goes.
Regards

Similar Messages

Windows 8.1 update problem on LENOVO Y510P

Hey guys,
Can't find anything similar to my problem and exhausted my options on this, so decided to ask. If it has been answered I couldn't find, so please point me out on the right direction.
Back history:
Have a lenovo y510p
Bought caddy & SSD drive and installed it onto laptop
Couldn't find a good doc about how to proced so my idea was
1-restore factory settings,
2-Copied the Windows C: partition and the SYSTEM_DRV partition to the SSD using Macrium reflect
3-Went on the BIOS boot order and set the SSD to boot first.
4-Voila, works fine, boots C: on the SSD and it's super fast.
Problem:
Windows 8.1 update can't install on C:. Bummer
I receive a notification saying that I can update to windows 8.1, which I want to do.
1 Hit ok to download,
2 it starts the update process,
3 finishes installing,
4 says it needs to restart
5-RESTARTS TO THE OLD DRIVE, changing the boot order on the BIOS (**bleep**???)
I then check that nothing was installed even on the old drive, proceed to shut down computer, change boot order back to SSD drive, start windows and receive a message that it couldn't be installed and it has reverted the installation.
Has anyone ever experienced that?
My idea now is to
Back up my computer again
Restore factory settings (on old drive)
Install windows 8.1 to old drive
Clone windows partition over
Change BIOS to boot up on SSD.
HOWEVER my question is: What happens when I want to install Windows 10 ? Do you think I'll face the same issue?
Should I somehow format the old drive's windows partition to prevent this from happening ?
Any help is welcome and I thank you all in advance,
Cheers

Did you erase the recovery partition on the old drive? My best guess is to create recovery discs or thumbdrive take the old drive out and put the new drive in and use the discs or thumbdrive to restore the system. Then run the updates and then copy your personal information from the old disc to the new disc.
As for Windows 10, I do not know if they are going to be doing a clean install with the update to windows 10 or doing an in place update so it is hard to know what problems you will encounter.
Hoov
Microsoft MVP - Consumer Security
SpywareHammer.com

Windows 8.1 update problem

I tryed to restore my computer (HP Spectre XT 15-4010nr) to certain date and I got a blank screen, I didn't know what to do so I used the recovery media, know I can't install windows 8.1 in the machine, I did all the updates from windows an the HP website before trying the windows 8.1 update, I got the message telling me windows couldn't be updated and a code 0x01900101 - 0x40019. Yesterday HP Support Assistant asked me to update “CyberLink PowerDVD 10” I did it, but I got a blank screen again and at the end a message saying that the update to windows 8.1 couldn't be done. So it seems that now a can't even do the regular updates. Any help will really be appreciated.

Hi,
It's confused about your issue. Was your current operating system is Windows 8.1? Did you install the update for the Windows store app? Do you remember which update?
If yes, please view if this update installed successfully:
1. Click WIN + X, select "Event Viewer";
2. Click "Windows Log" in the right navigation;
3. Click "System", choose that the category of the "Source" is "WindowsUpdateClient" log, view if any clue.
If my understanding is incorrect, please correct me.
Karen Hu
TechNet Community Support

N78 Window Transition and Update Problem

Hello!
I finally updated the firmware of my N78. However, I noticed that not all features are functioning well. One would be the volume control. Before, I use the upper side buttons to control it when my phones either on standby, using the radio or using realplayer. And, the transition from the portrait mode (phone's normal mode) to landscape mode (mode for viewing pictures, videos, and when using the camera) is gone. Before, the screen rotates. Now, when i press my camera button, my phone goes to camera mode but the screen does not rotate.it only fades with some nasty random lines transition. actually i dont call that a transition. the same goes when i view my pictures and my videos. there is no window transition. is there a problem in my phone. what should i do?
(^_^)
(T_T)
Solved!
Go to Solution.

Hi,
thank you for replying mark_kehl!!! it seems that your solution worked. however, i still have other problems like the volume control button. sometimes, my phone suddenly halts when i am using music player. hmmmm... i believe that my phone is really defective. Nokia has already advised me to return this phone to the store where i bought it but... unfortunately, i dont have time. i am traveling very often and there are more important business to attend to than returning my defective phone.isnt it that nokia should really check its products before being they are put to the market. i am really bothered about this. i mean, as far as i know, nokia has the largest market share when it comes to mobile phones and related electronics... but i'm sure... because of these minor imperfections... its fellow competitors in the market will grab those unsatisfied costumers. anyway, its not my concern. i'm planning to sell my phone next year and probably, i'll buy an LG, Samsung or Sony-Ericson phone. it seems that i overestimated nokia. i committed a fallacy: argumentum ad populum... hahahahaha.
oh... it seems it is time for me to travel again...
thanks again for your reply... merry christmas!!! have a bountiful new year!!!
(^_^)
(T_T)

Windows 8.1 Update Carnage

Not sure where to start.
HELP!
Just about every Windows 8.1 Update problem I have seen on the net in the last few weeks has hit my innocent little computer.
It is 10 months old, pre-installed with a legitimate copy of Windows 8. The update via the store last year was ok, but this recent monstrosity, (windows Update set to automatic install), has: 1)Intermittently trashed my internet connection, 2)added
a very fetching 'Build 9600' tag to my screen, 3)disabled windows update, 4)put 'sfc /scannow' into a useless death spiral, 5)constantly nags me to activate it (all methods to do so fail miserably). There is more, but I can feel another headache coming on.
So, having taken two perfectly good XP computers offline, because they will no longer be updated, I am now left with a virtually new machine which is even more unsafe.
My question is this: If I start the on-board Lenovo restore process to re-build the original Windows 8 installation, will the fact that 8.1 has changed the operating system identity in the BIOS prevent me getting back to a stable windows
8 setup?
Don't forget, the Windows 8 was pre-installed - I don't have any discs. After weeks of trawling through contradictory garbage and guesswork on the forums, I am convinced that every turn of this Catch 22 maze leads
to a dead end. The most malevolent malware writers could not have compromised my machine any better.
The question I keep asking myself is: I own 2 iPods, an iPhone and an iPad, what should my next desktop be?

Hi,
You can restore the Windows system if you already had a backup of your computer with the built in tool by the OEM manufacture.
If not, you have to contact the OEM vendor where you purchased the computer to get a recovery disk to repair the system.
Alex Zhao
TechNet Community Support

After Update to windows 8.1 update 1 going to problem ? help me ?

Hi there dev
I installed windows 8.1 on my hardware and enabled hyper-v and installed 8.1 on hyper-v
after I update both windows to 8.1 update 1 my virtual windows 8.1 going to this problem :
now my right click ( context menu ) works on desktop but can't work in the start screen any more
I don't have :
1-pin to star or unpin from start
2-pin to taskbar or unpin from taskbar
3-uninstall
4-resize
no one of these context menu works in my start screen in my virtual windows 8.1 update 1
but all of them work completely in my host windows 8.1 update 1
help me how to resolve this problem
NOTE : The Generation of virtual windows 8.1 update 1 is Generation 2 while I created it in the Specify Generation page .
great thanks
Regards :
Raha
whit the best regard : Raha

puedes optar por aplicar los parches de manera manual
http://blogs.itpro.es/octaviordz/2014/05/05/nuevo-parche-para-el-update-de-windows-8-1-kb2919355/
http://blogs.itpro.es/octaviordz/2014/04/11/inyectar-los-paquetes-de-actualizacion-msu-de-manera-offline-en-windows-8-1/
http://blogs.itpro.es/octaviordz/2014/04/10/windows-8-1-update-disponible/
http://blogs.itpro.es/octaviordz/2014/04/05/actualizar-de-windows-8-1-2012r2-a-windows-8-1-ws2012r2-update-con-script-de-powershell/
Freelance-IT http://www.freelance-it.com.mx

Problem with iPhone 6 driver on Windows 8.1 Update

Hi guys,
Each new device brings new questions: in my case, it's about Windows 8.1 Update (64-bit) not being able to install the proper driver for my new iPhone 6.
Strangely, I don't have any problem syncing my phone with iTunes via USB, but that won't work over WiFi, and when I plug it into one of the PC's USB ports, I get this window stating that Windows is trying to install the proper driver, but it hangs, then fails.
Of course, the phone shows in Windows Explorer, but when I double-click on the icon, it shows as empty.
Have you guys experienced the same thing?

Hey Jeff,
Now that you mention it, I may have botched the job when I reinstalled iTunes on that PC: I don't remember allowing the install of the Apple Mobile Device Support...
I'll give it a go and holler if things go South...

Looking for a site that shows problems with windows patches or updates.

Looking for a site that shows problems with windows patches or updates...so I know what not to install.
Plenty of sites list and summarize individual patches, I want one that consolidates problems and complaints so I can better assess the risk. Currently I'm waiting to install patches several days and doing google searches. That works, but I'd rather find a place
that does it with expertise.
Which forums would be best to look for such problems.
Thanks in and advance for suggestions

Hi,
I agreed with Cyber and Rick.
Windows update helps to keep your PC safer—and your software current—by fetching the latest security and feature updates from Microsoft via the Internet.
Although there might be some problems when installing it, Windows update is not the one to blame.
For troubleshooting Windows updates, if needed:
Fix Microsoft Windows Update Issues
http://support2.microsoft.com/gp/windows-update-issues
Best regards
Michael Shao
TechNet Community Support

Updated to Windows 8.1, Having Problems with Touchscreen, Bluetooth, and Mouse

So, I'm having a few problems that I've tried googling and even looking through all these threads about the same problems but I can't seem to find someone (HP tech OR User) with a solution.
I have a few problems:
1) Touchscreen doesn't work anymore
2) Mouse pointer does not appear on screen anymore (It's not "invisible" it's just completely not there)
3) Bluetooth file transfer from my phone (Galaxy Note 3) to laptop and vice versa does NOT work
There are also a few things that I've already tried:
1) Hardware and Software troubleshoot
2) Updating drivers
3) Removing and re-installing programs (Synaptic)
4) Connecting to a mouse (which solves the mouse problem, but when disconnected, the moust pointer is stuck where it was last pointing)
5) Restarting the laptop (multiple times into different modes)
My laptop is the HP ENVY TouchSmart m6-k025dx Sleekbook (Energy Star)
And I've only had the laptop for a few months. EVERYTHING was GREAT until I updated the stupid Windows 8.1 update. I've been sitting here for a good week now trying to figure out a way to fix this. Really about to throw this out the window.
PLEASEEEE AND THANK YOU!

Hello amykwon0520,
Welcome to the HP Forums.
I see that you've updated from Windows 8 to 8.1. That since doing so you have three primary issues with the Notebook. I will do my best to help you with this.
I thank you for provide the amount of information you have. I do have a few questions for you to start with though.
1) After updating to Win 8.1, did you make sure that all updates were completed? (Please check to make sure all Windows updates are completed, as well as using the HP Support Assistant to verify drive updates are completed.)
2) The driver updates that you've complete. What driver's have you updated? Where did you do the updates from? (device manager, downloaded from online, ect..) If downloaded, was it form this page: HP ENVY TouchSmart m6-k025dx Sleekbook Drivers?
3) Did everything work correctly prior to the updates to 8.1?
To address the issues that you mention having since doing the update, I have a document for each one that may help you with resolve it.
1) TouchScreen not working - Please following the troubleshooting in this document: Troubleshooting Touch Screen Issues in Windows 8.
2) Mouse point not appearing on screen/touchpad not responding - Please following the suggestions in this document: Using and Troubleshooting the TouchPad or ClickPad (Windows 8).
3) Bluetooth and file transfers - Please refer to this document: Using Bluetooth Devices (Windows 8).
*Note* All documents say Windows 8, but the steps do apply to 8.1 as well.
Try the documents for each issue and let me know if they are able to help you resolve the individual issues. Also, if you need further assistance please reply with answer to my questions above. I hope this is all able to help you out.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Old critical problem is actual for Windows 8.1 Update and Windows 10 TP

Hello,
my app is in the Windows Store 2 years and all 2 years I am getting reviews with 1 stars with complaining about cache size, which can be 10-30Gb... I have reported about this problem to Microsoft Support at October 2013, but problem is not solved in Windows
8.1 Update and it is amazing... I reproduced problem on Windows 10 TP. More details about problem in my old topic https://social.msdn.microsoft.com/Forums/ru-RU/0a5d2822-9a3f-48ef-a30e-e8826e76b5b5/critical-problem-still-exists?forum=winappswithcsharp
Big files with size more than 5Mb are stored and are not deleted, so information in last message is not right.
Is it so difficult problem to resolve? Please enable option for Windows store apps co they can delete their cache manually. If problem is not resolved in Windows 10 final release, I will write about it to all major IT magazines, because problem is very critical
and AFFECT ALL APPS from Windows Store.
sorry for my English, thank you.

Hello,
Keep in mind that the current cache size limit (W8.1) is 95% of free space or 4 GB whatever is smaller. 200 MB is not very large. Do you see the cache reach a size of greater than 4 GB?
-James
Windows SDK Technologies - Microsoft Developer Services - http://blogs.msdn.com/mediasdkstuff/
yes, my users report about 10-30Gb size, also for my radio app I do not see any reasons to store radio stream cache even 100Mb, because it is absolutely unnecessary. I think 4 Gb for cache on Windows tablets with 32 Gb SSD is too big. Also users think
what it is my trouble that app generates big .dat files, and they think I do not see their reviews and do not do anything to solve problem, it makes me very unhappy.

Thinkpad Yoga BIOS Update Problem after installing Windows 10

Hi all, I've been reading tonnes of threads here trying to solve my problems (which seem to keep getting worse) to no avail. I'm reaching out to anyone that can suggest some help before I end up bricking my yoga by accident or running it over on purpose. I'll give you a timeline of the events. The machine in question is a Lenovo Thinkpad Yoga 12.5" 20CD-0032USIntel Core i5 4200U 1.60GHz Processor4GB Ram128GB SSDWindows 8.1 64 Bit preloaded (recently upgraded to Windows 10) So the saga begun just a short two days ago. I had some spare time at home and decided to download and install my free upgrade to Windows 10. I backed up all of my important documents etc to OneDrive as I intended on performing a clean install. Said clean install went flawlessly with Windows 10 installing the first time with no issues or errors. Since I had performed a clean install, all my previous apps, including the stock Lenovo apps, had been deleted. I had anticipated this and only really desired to reinstall the app that automatically adjusts the screen orientation when folding the cover back. So in an effort to find this app and any Windows 10 related updates that may be available I went to support.lenovo.com and used the handy Lenovo Bridge app to automatically detect my hardware and suggest relevant updates. While combing through the suggested software I noticed a BIOS update that noted added support for Windows 10. How great, I thought, that Lenovo would have a BIOS update ready so quickly once 10 became ready for mass consumption. I went ahead and downloaded the exe version (not the bootable CD due to the lack of CD drive on the Yoga) and ran the BIOS update. As I ran the update the laptop was plugged in, and no errors were presented, a success message appeared and indicated a reboot was necessary, after a couple seconds the system rebooted itself. Enter nightmare level 1. As soon as the system rebooted, I fired up IE about to look for more updates and......BSOD stating that there was and issue with a driver, after another reboot BSOD again with a completely different file name stating driver file missing or corrupt. Sorry I didn't write any of the file names or errors down. At this point I'm thinking that something is not jiving here between the BIOS and OS. So I tried running repair, and recovery and each time I would end up with a BSOD of some design. It was at this point I made a USB with the Windows 10 x64 ISO from Microsoft in an attempt to run the repair utilities from the USB. Again to no avail. Enter nightmare level 2 After attempting multiple tries at recovering Windows 10 and getting multiple BSOD's through the process I decided to use my Windows 10 USB to simply reformat my hard drive to eliminate any traces of my now apparently corrupt OS and do a fresh install of Windows 10. This appears to have been a significant error on my part. Now I have no OS (BIOS is still intact so at least I think I have a not-bricked motherboard) and everytime I try to boot Windows 10, or 8.1 for that matter, from a brand new USB stick I get constant BSOD's.Sometimes I get as far as the Preparing installation files 22% but am interrupted by a BSOD error at some point. So I am pleading for some help here. To me it seems like the BIOS update was the issue. I was not smart enough to have checked the BIOS version before updating so that I would know what to roll back to safely. What would you all recommend for a rollback and how do I go about doing one with no OS on the machine. I know I'm asking for a tl;dr here but appreciate any advice offered. I really dont want to get to nightmare level 3, which I guess would be a bricked laptop and a bill for a new motherboard or laptop. The BIOS I currently have is GQET45WW (1.25) -Garrett

Thanks for the reply ColonelONeill, It turns out that Lenovo uses an obscure PERL disk image called "eltorito". As such the directions in the link you provided did not work as most common tools (WinZip, 7zip, and WinRAR) cannot extract the image file from an eltorito iso file. I instead just bucked up for a $50.00 Asus USB CD drive and burned the iso for version 1.25 and 1.24 onto discs. I then disabled the setting in the BIOS that prevents rolling back to a previous version and flashed to 1.24 from the disc. While this appeared to go successfully, as soon as I tried to boot from my Windows 8.1 CD I start receiving BSOD's again during installation. I then used the CD with 1.25 to go back to where I was in case it was simply a bad BIOS update at the time. Most of the BSOD's are driver related (qlfcoei.sys) which I don't understand since there is no OS other than what is on the bootable CD (or USB I've tried both) Is there anyone with a stable install of Win 8.1 x64 or 10 x64 running on a 20CD0032US that can tell me what version of BIOS they are running? My next step is to go back to a version that someone else can verify is working. Thanks again for any help.

IDT High Definition (HD) Audio Driver problem after windows 8.1 update 1.

Hello. I have HP Probook 4730s. After I installed Windows 8.1 update 1 the sound driver stopped working properly. When I want to play some music, video or even system sounds, sound appears after 1-2 minutes. At that time HDD usage is 100% cause of windows audio device graph isolation. I’ve installed that IDT High Definition (HD) Audio Driver from HP’s driver support site, but that’s not working. As I see in device manager driver’s release date is 24.10.2012. I think, it’s too old for Windows 8.1. Can you help me? Is there any other newer version of that sound driver? Also I’m sending two pictures where are HDD usage and driver release date.

Hello GDartsimelia,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that after you installed Windows 8.1 on your notebook computer, the sound driver stopped working properly, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Desktop H430 - update problems - how to update Windows 8.1 ?

I have Desktop H430.
I try to update 8.1
But I cannot find update link at metro store nor metro window update.
even metro store keep close down now.
and cannot update Windows8-RT-KB2871777, Windows8-RT-KB2871389
help me.

Hi Delightahn,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the upgrading process to Windows 8.1 is not working as expected. Below is the links with steps and information to upgrade the OS (Operating System):
Windows 8.1 - Update consideration & Resources
Update to Windows 8.1 from Windows 8
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Windows Phone 8X Update Does Not Resolve Problems

Microsoft has published the fixes that are included in the latest update here:
http://www.windowsphone.com/en-US/how-to/wp8/basics/windows-phone-8-update-history
None of these updates are present on my device, even though I do see the version number in my phone's "About" screen that should include these fixes. When will these be available for my phone?

Sometimes it helps to check out the other discussions in this community. https://community.verizonwireless.com/thread/794324

Windows 8.1 update - S440 ThinkPad black screen with flickering cursor.

Hello,
Sorry if this is answered elsewhere.
I have an S440. I've had it for one week. Two days ago I downloaded the Windows 8.1 update from the store. Since then, when I start up the computer, it doesn't even taken me to the 'sign in' screen. There's just a black screen. When I move the cursor, it briefly appears, flickers, then disappears again.
I understand this is an issue with the graphics drivers. So I ran Windows in safemode and disabled Intel R HD Graphics family and AMD Radeon HD 8600 series graphics drivers.
This, unfortunately, hasn't fixed the problem. It still boots to a black screen with an occasionally flickering cursor. I'm currently running in safemode.
Any advice?
Thanks,
Alex
Solved!
Go to Solution.

Hi
I also have an S440 and have tried 3 times to update laptop without success including updating all drivers and updates inc those from Lenovo.
Is there a fix for this? Is this an AMD issue?
My laptop is also very new and cannot believe it is incompatible with windows 8.1.
Tried the compatibility checker with Windows 8.1and it didn't report any problems.http://windows.microsoft.com/en-gb/windows-8/upgrade-assistant-download-online-faq
Is there anything that can be done to get this working?
Paul

Y560 Windows 8.1 update problem

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