Ya instale Creative Cloud y me sale un error: ERROR DE DESCARGA. no puedo ver mis aplicaciones que ya compre.  que debo hacer?

Ya instale Creative Cloud y me sale un error: ERROR DE DESCARGA. no puedo ver mis aplicaciones que ya compre.  que debo hacer?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Problem installing Creative Cloud programs Exit code 7.  ERROR: updating driver failed

    I am trying to install Creative Cloud programs, have managed to  download and install Dreamweaver and Photoshop but when trying to install Fireworks and other programs I get the error message Exit code 7 : Error: updating driver data failed.  Driver entry not added.
    I am using a Dell 5010 running Windows 7.
    Please help!

    See the following help document:
    "Exit Code: 6," "Exit Code: 7" Installation Errors -
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • Problem installing creative cloud.  AdobePIM.dll contains an error

    I am trying to instal creative cloud on a Windows 7 64bit PC.  the installation is not working because it keeps saying the file AdobePIM.dll contains an error and then the file creative cloud helper.exe cannot start due to an incompatibility with 64bit.  I have tried a few times but I think it keeps finding the same corrupted file not re downloading it.
    How can I delete the corrupted download and force it to start again?

    I am not having success with the chat.  No reply.
    I cannot get to Creative Cloud through the uninstal programs route as it does not show there.
    Do you think I can delete the folders which were created during the failed installation?  They have today's date as the folder creation date.  They are
    c:\Program Files (x86)\Adobe
    c:\Program Files (x86)\Common Files/Adobe
    I may have to open windows in safe mode to do this.  Will I affect the registry by deleting a program which was not installed successfully.

  • Cannot install  Creative Cloud (one month version) on IMAC: error 205.What can I do?

    What is error 205 and what can I do to repair and install Creative Cloud?

    Bmachado error 205 is a download error.  You can find more details plus how to resolve the error at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Installing Creative Cloud, case-sensitive volume not supported, error?

    I am trying to install adobe creative cloud so that i can install PS CC on my mac and i am getting this error message and i have no idea what it mean or how to correct it.
    Message reads
    We've encountered the following issues:
    installation on case-sensitive volume not supported.
    Please choose a different volume for installation (error code:22)

    Hi Rosefire314,
    Refer to the below mentioned link:
    Error "Case-sensitive drives not supported" or similar install error | Mac OS
    Let us know if this was helpful,
    Regards,
    Gurleen

  • Failure to install Creative Cloud Master for Windows

    Hi all,
    I am using an Enterprise Creative Cloud and have packaged the Adobe CC Master for Windows.
    I have followed the rules of installation by installing Acrobat XI first.
    Upon installation of Acrobat, I proceeded to install Creative Cloud by going to the Build folder and install the Setup.exe by running as an Administrator. I have also disabled my anti-virus scanner as well. It starts to scan my harddisk and there is a progress bar that displays. Mid-way down the installation process, it just stops installing and it immediately uninstalls by displaying the progress-bar back to the start.
    Why is this so? I understandthat by having an Entreprise account does not need you to go by the normal way of going to the Creative Cloud Manager to download and have a password to type in right?
    Can anyone help me?
    Thanks!

    Hi Romit Sinha,
    Thanks for your prompt response.
    For some strange reasons, after I restarted my computer, disabled my anti-virus again and run the setup.exe using the administrator rights, it manages to install the CC apps within the build folder.
    However, may I know how do I install both Edge Reflow and Edge Code? As I am using an enterprise edition, I don't see these 2 products within the Build or Exclusions folder. Must I log in to the Creative Cloud (using my Adobe ID and password) to download them?
    If I log-in using my adobe account, will Adobe start charging me which will be ludicrous as I already have an enterprise edition.
    What gives?
    Thanks and Regards

  • How many times can a team member install Creative Cloud for teams ?

    How many times can a team member install Creative Cloud for teams ?
    Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?

    From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
    On how many computers can I install the software I download from Creative Cloud?
    You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

  • Adobe CS6 Apps Shuts Down After Installing Creative Cloud.

    I can't start my Photoshop, Illustrator or InDesign CS6 anymore, it just shuts down as soon as it's done loading, without any errors. Only Bridge CS6 will start.
    I tried launching with Ctrl+Alt and Ctrl+Alt+Shift but it did not work.
    Then I tried uninstalling it (With all the preferences as well), and install it again, that did nothing - still the same issue.
    I updated windows and my gfx drivers (GeForece 332.21 - NVS4200M) after the issue started.
    I tried both the 32bit and the 64bit version.
    I have manually removed the preferences file.
    I have disabled the firewall and my AV.
    I have logged out and back in of the Creative Suite Utility.
    My hosts file is not blocking any sites.
    I am running Windows 7 Enterprise 64 bit.
    I tried to open a issue on superuser but that did not help, nobody has awnsered it yet.

    Nicoar do you receive any specific error messages?  I would recommend starting with the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.

  • Why am i not able to install creative cloud?

    Why am i not able to install creative cloud? i paid for the package,  downloaded the installer now its been trying to connect to the server since a day..

    You can check these :
    Creative Cloud Connection Update
    Sign in, activation, or connection errors | CS5.5 and later
    CreativeCloud Manager can't connect to Internet
    Regards
    Rajshree

  • Not getting the option to install creative cloud. Only trial version or choose new plan

    Hi,
    I'm trying to install Photoshop on a second computer. Problem is I can't find the installer for Creative Cloud. When I log in at adobe.com and go to products, all i get is the option to get a trial version or sign up for a new plan. It's like it thinks I'm not already on a plan.
    Explicitly going to menu -> pc apps -> clicking the creative cloud icon takes me to the general creative cloud promotional page. I can't see any option to just install the creative cloud app.
    Am I missing something? Seached the forums and all the replies just tell me to go to adobe.com/products and install.

    Oh, it was that simple?
    Tried it and it worked just like you said. It's downloading now. Thank you so much!
    Got to say that's a bit of baffling gui design. One would think a link to install Creative Cloud would be one of the main things needed for the account page on the website. Not only did I have to do something I didn't want to do (get the trial), but after installing the manager, it immediately started downloading and installing photoshop. I really hope it's not installing the trial version. I guess I'll have to wait and see.
    Regardless, that solves this question. Again, thanks for the quick help. Have a nice day!
    /Alex

  • It stands cant install creative cloud for desktop  error kod 1 when i try to install creative cloud?

    What can i do?
    I have windows 8

    Hi,
    Please refer to the help document below to fix the error:
    Error: "Failed to install" | Creative Cloud Desktop
    Regards,
    Sheena

  • I'm trying to install Creative Cloud and I keep getting a 'CREATIVE COUD DESKTOP FAILED ERROR1" can somebody help me with this....

    I keep getting an error1 descktop failure while installing cc desktop????

    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I´m trying to install Creative Cloud on my new mac.

    I´ve turned all the apps off on my old computer before trying to download Creative Cloud. I keep getting this failure message when trying to install a newly downloaded app "Adobe Creatibe cloud is needed to resolve this problem. However it is missing or damages. Please download and install a new copy of Crative Cloud" What´s going wrong?
    Charles

    Charles have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

  • I am trying to install Creative Cloud on my laptop.  I already installed it on my desktop just fine but I can't figure it out?

    I am trying to install Creative Cloud on my laptop.  I already installed Photoshop CC on my desktop just fine.  I paid for photoshop and lightroom for two computers.  Isn't that right?

    Kathyrn Peters do you receive any specific error messages when you attempt to install the Creative Cloud Desktop application?  Are you utilizing the process discussed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install the Adobe Creative applications?

  • Unable to Install Creative Cloud App

    I just tried creative cloud and tried installing creative cloud application. The installation is consistently failing.
    I get a popup alert saying
    We've encountered the following issues:
    Sorry, there seems to be a problem with the installation
    process (Error code: A12E1). For troubleshooting tips, please
    visit our customer support page.

    I just downloaded the whole program and then installed it. (as oppossed to the web interface installation)
    Here is the link I found it at
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773&fileID=4437

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