Yahoo! e-mails will not open?
A certain number of e-mails will not open in my Yahoo! Mail inbox using Mozilla Firefox. The page says done, and there's nothing there except a blank white screen. If I put the e-mail in trash and then try to open it, it usually works. This is very strange? I am a new Mozilla user and never experienced this with IE. I was guessing that maybe it's a firewall issue or similar, but would then guess it would have happened with IE?
'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "Continue in Safe Mode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
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fuzzynormal wrote:
Wow.
I could never be a tech support person.
Now you understand what happened to me!
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