Yahoo is an untrusted connection- no exceptions allowed

Last couple of days, Firefox has come up with the following error when I try to go to any Yahoo site (see below)-- in addition, I do not have an "I understand the risks" button. I have the correct time on my computer, and my Google search is also not working.
My Firefox is up to date. Please make this VERY simple as I am not computer literate to a huge degree-- I need to be shown where to go and what to do. Although it seems others have this trouble at the moment so perhaps it's not my computer, but something else? In either case, I need to access Yahoo... so please help! Error message below:
"You have asked Firefox to connect securely to www.yahoo.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
(GET ME OUT OF HERE!)
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate."

Bullguard intercepts your internet connection and sends its own certificate.
You either need to disable this feature in Bullguard or install the Bullguard root certificate.
You can check the certificate chain in other browsers and export the certificate to a DER (.cer or .crt) file and import the certificate in the Firefox Certificate Manager.
Set the appropriate trust bits when prompted to make it possible to use the certificate as a trusted root certificate.
If necessary contact Bullguard for support.

Similar Messages

Untrusted connection; Add exception not available

I ''really very urgently'' need to access a certain website, but I get the message saying the connection is untrusted. The developers have acknowledged the problem and say that it will resolve itself--in about 12 hours. I don't have time for this. And this is where it gets particularly irksome: whereas in the past I was able to add an exception and get the hell on with my life, it appears this button has been removed from Firefox 11. This gives me the distinct feeling that I am being treated like a goddamn child, and I find this unacceptable. Now, how do I add an exception?

Same problem and haven´t found a solution yet!
The button "add exception" disapear in version 11 and 12.
I like firefox but every new version we have undesirable issues.
Solved this issue accessing with Google Chrome.

After updating to Firefox 33.0.3 why am I getting Untrusted Connection Errors with Yahoo and Amazon?

I have updated to Firefox 33.0.3 and now I am getting untrusted connection errors when trying to go to Yahoo.com and Amazon.com this happens with both http and https. My time is in sync. I tried deleting the cert8.db file.
I have looked at other solutions and they have not worked. These sites were working fine on the previous version for me but now with this new update they are not working. Why hasn't Mozilla fixed this already?

Yes I have tried the steps above. For example, When I try to get to Yahoo web site, I get this:
This Connection is Untrusted
You have asked Firefox to connect securely to www.yahoo.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
www.yahoo.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)
I do not have the option to do an exception because I can only click on the Technical Details and the Get me Out of Here button.
As I've said in my previous post, I have deleted the cert8.db file, my clock is in sync, and I have tried to do the other solutions but they have not worked.

Untrusted Connection - when I try to add a security exception, NOTHING happens

A game company Web site I go to all the time has just started giving me Untrusted Connection messages. I was able to visit it with no problems as recently as a few hours ago, but now I just get a page that says "You have asked Firefox to connect securely to [site], but we can't confirm that your connection is secure" and goes on to explain about security certificates and so on.
When I click "I understand the risks" then "Add exception", an "Add Security Exception" dialog box comes up as expected. However, when I click "Confirm Security Exception" on that dialog box (with or without clicking "Get Certificate" first), LITERALLY NOTHING happens. I don't mean I get an error message, or some result I'm not expecting, or even that the dialog box disappears. When I say nothing happens, I mean quite literally NOTHING happens. The button is not greyed out, yet clicking it has absolutely no effect. This leaves me with no means of closing the dialog box except clicking "Cancel", and therefore no means of accessing the site.
I've seen similar problems mentioned on this site, but mostly they either have the button greyed out (mine isn't) or they get a conflicting message saying the certificate is fine and doesn't need replacing (I don't). I have not seen anyone else post about my version, where everything looks normal and internally consistent yet the "Confirm Security Exception" button is non-functional.
This is not the first time I've had this problem, but it's the most annoying in that this time, it's affecting a site I normally visit several times a day rather than one I don't care that much about. As far as I recall, in my hands the "Confirm Security Exception" button has NEVER functioned, with the problem even surviving a near-total replacement of the hardware including the hard drive Firefox lives on.

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).
*https://support.mozilla.org/kb/Private+Browsing
*Tools > Options > Privacy > Firefox will: "Use custom settings for history"
*Deselect: [ ] "Always use private browsing mode"
Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

Untrusted apps are not allowed to connect to or launch Window Server before login.

I'm getting this with the Citrix Receiver uninstaller from the command line... but not on all Mountain Lion 10.8.5 systems. Googling turns up a lot of ideas about a problem with the app or in pre/post-flight scripts, but since it works on some, I wonder. What is the mechanism that generates this error? I'm guessing there's some setting or condition that exists on one system that isn't true on the other. How do I find out?
Sep 25 10:55:21 palms sudo[74325]: joliver : TTY=ttys000 ; PWD=/Users/joliver ; USER=root ; COMMAND=/Volumes/Citrix Receiver/Uninstall Citrix Receiver.app/Contents/MacOS/Uninstall Citrix Receiver --nogui
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: 3891612: (connect_and_check) Untrusted apps are not allowed to connect to or launch Window Server before login.
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorFailure: This user is not allowed access to the window system right now.
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorInvalidConnection: CGSGetEventPort: Invalid connection
Sep 25 10:55:21 --- last message repeated 3 times ---
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: CGSRegisterConnectionNotifyProc called with invalid connection
Sep 25 10:55:21 --- last message repeated 2 times ---
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorInvalidConnection: CGSGetDockRect: Invalid connection
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: CGSGetCurrentDisplayMode: Invalid display 0x00000000
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorInvalidConnection: CGSGetCurrentCursorLocation: Invalid connection
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: CGSGetDisplayBounds: Invalid display 0x00000000
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorInvalidConnection: CGSGetCurrentCursorLocation: Invalid connection
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: CGSGetDisplayBounds: Invalid display 0x00000000
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorInvalidConnection: CGSGetCurrentCursorLocation: Invalid connection
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: CGSGetDisplayBounds: Invalid display 0x00000000
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorInvalidConnection: CGSGetCurrentCursorLocation: Invalid connection
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: CGSGetDisplayBounds: Invalid display 0x00000000
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorInvalidConnection: CGSGetEventPort: Invalid connection
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorInvalidConnection: CGSSetConnectionProperty: Invalid connection
Sep 25 10:55:21 palms Uninstall Citrix Receiver[74326]: kCGErrorInvalidConnection: Error enabling suspendResume handling

Contact Wacom. Unless they have updated drivers there is no workaround.
Update or remove Quicksilver.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Untrusted Connection, no add exception

I'm getting the Untrusted connection to a given site and there's no add exception option. It's not an iFrame page and I've already tried clearing cache/cookies. Also tried to add a manual exception and tried to rename/delete the exception db.
The site opens on IE of course.
http://i.snag.gy/dBm9u.jpg
Screenshot of the security page.

It's deselected already. I've been browsing through this forum for hours now. Tried everything that has been suggested, nothing works. I know the website, works in IE, but I'm more comfortable surfing with FF. How can I turn that feature off completely?

Why does Firefox not allow me to go to Facebook, consistently says "untrusted connection"??

I have read through all of the responses to this exact questions posed by other users and nothing is working. What is the most frustrating is that this is not a constant issue. One minute I will be logged onto Facebook and when I try to visit a friends page or post something it will freeze, then the "untrusted connection" comes up. Or it will be working fine for a couple hours and I will log off of Facebook, when I come back a few hours later, or even a few minutes later I get the "untrusted connection" warning again. This has happened more now that Firefox has been updated and it is also happening to my roommate. She will be logged onto Facebook and I will try and get the warning, or vice versa. We are in the same room on separate computers. This problem does not occur on Google Chrome or Internet Explorer. This is an issue with Firefox, not my computers. We have four computers (2 Desktops, 2 Laptops) in our home, my boyfriend works in IT. We have done everything suggested by the people here and nothing works. I would understand if it was happening to one computer constantly and you tried to tell me it was my computer, but that is not the case. This happens with all four computers at different times. How can one person be logged on to Facebook and another isn't, then an hour later it will work on the latter computer and not the one it was working on previously. This is very frustrating. I love using Firefox over Internet Explorer and Google Chrome, I trust it more. But this is getting ridiculous. It has been happening for a long time, it just got worse with the update. Please help. It happens with Google and other popular sites as well.

This is what it says, every time for me
''''''''This Connection is Untrusted''''''''
You have asked Firefox to connect securely to www.facebook.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
''''''Technical Details''''''
www.facebook.com uses an invalid security certificate. The certificate is only valid for the following names: *.akamaihd.net, *.akamaihd-staging.net, a248.e.akamai.net (Error code: ssl_error_bad_cert_domain)

I keep getting an "untrusted connection" warning for nearly every url including my banks and have to go through the "confirm exception" etc steps. How can I keep having to go through this?????

I keep getting the untrusted connection warning and have to go thru all these freaking steps to get access and it happens OVER and OVER again for the EXACT same sites. One example is below citibank.com. MY BANK. EVERY TIME.
== URL of affected sites ==
http://www.citibank.com

Hi there, I was getting the same type problems whenever connecting to a secure site. The problem was caused by my PC's clock. I had manually set the date back a few years to test an app that I was developing. As soon as I corrected the time, all connections were OK again.

I cannot access common web site like Paypal. I get an "Untrusted Connection" screen. I have accessed Paypal in the past. This also happens with Capital One.

Just in the past week, when I try to access many web sites, including PayPal and Capital One, I get a Untrusted Connection screen and it prevents me from entering these sites.

hello ra12rick, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:
* what is the '''error code''' shown under ''technical details'' on the error page?
in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):
* which '''issuer information''' does the certificate contain?
thank you!

How to turn off the "untrusted connection" thing?

This "Untrusted Connection" thing is god-damned annoying. Websites that I've been using for YEARS... all of a sudden are "untrusted." I don't ***-**** care. How do I turn this feature off?
''moderator edited out offensive language''

v19 STILL... hasn't FIXED the issue. I shouldn't have to "Confirm Security Exception" 2, 3, 4, or 10 times. Pull your head out of that very-dark-place, Tyler... and give me a FUNCTIONAL FIX.

I have been getting a "Untrusted Connection" error on Firefox randomly for the past 4 weeks, what could be causing it?

For the past about 4 weeks I've have been randomly getting an untrusted connection error whenever i try to search something on google.com or using the google search bar. It will happen for about 5-10 mins then will go away. This will happen across 3 different computers (both mac and pc) and will also happen on Chrome, sometimes at the same time sometimes different times. I've searched around and tried pretty much everything i can think of. The date/time is correct on all computers, cache has been cleared, everythings up to date, contacted the ISP and the router companies and they say its not them so i'm at a complete loss.
Any advice or help would be much appreciated!

Did you check the issuer of the certificate and other details?
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If <b>"I Understand the Risks"</b> is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
*Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.

Yahoo messenger does not connect after mountain lion upgrading

Hey,
Any experts there to solve my problem!
After upgrading to mountaion lion, the yahoo messenger can not connect to the internet, all contacts are not appearing automatically in email adress box, all editing tolls gone!!
Thanks in advance.

When I opened Yahoo Messenger for the first time, it asked to use my Contacts. I said no. It took about 3 minutes to finally connect to the internet and none of the names I typed appeared in the list, just their Yahoo IDs. I then went into Security and Privacy (System Prefs) and allowed it access to my contacts and the next time I logged in, the friends list looked exactly like it should. It didn't reduce the login time, however. It still takes about 3 minutes.
I hope this helps some.

Modify google search redirection after bypassing untrusted connection warning

'''The problem:''' my default google search is redirected to google home, i.e. the 1st search is lost, I cannot perform it through google search engine bar (to the right of location bar), and I can only do this through the web page.
'''How we got here:''' I was getting a "connection untrusted" message (see [http://support.mozilla.com/en-US/kb/This%20connection%20is%20untrusted?s=security+certificates&r=3&as=s#w_bypassing-the-warning This connection is untrusted] ) for some open tabs with google searches I had from previous sessions. So, I thought I would get rid of them by creating an exception for Google. Instead, every search I do through a bar is redirected right away to Google home page (ie. instead of ignoring the certificate and keep loading the page, firefox redirects me to www.google.com, this way cutting the search next to it).
'''Actions I've taken:''' I resolved the problem for the location bar by modifying the about:config "keyword.URL", by setting a string (say "https://www.google.com/search?q=")
'''Current status:''' However, this doesn't change the status of the '''Google search engine bar''' to the right of the location bar. In short, the '''"default"''' is still hurt and I need to trace it and fix it not to redirect.
'''Question:''' Where can I find and delete the redirection I created while dealing with the "untrusted connection" message?

'''Thanks!''' I found it and deleted it!
I'm now back in the "connection untrusted" situation, but at least there is no automatic redirection and I can work this out in peace...

Help please!! Untrusted connection no issuer chain provided...

firefox untrusted connection no issuer chain was provided...
I cannot browse almost any website without receiving this error. I've tried the adjusting the date/clock and I've deleting the cert8. data in the profile for firefox. Nothing is working.
Also, when I view certificates, it says that it won't be enabled until 7/21/2014?? What's up with that?
Can anyone please help me...?

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
*Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
*Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.

Not given the option to bypass untrusted connection warning

When using Firefox on my company laptop for work, i get the untrusted connection error message when trying to enter many of the internal services such as the HR portal, Travel&Expense Report app, etc. Normally, I would just click 'I understand these risks' and add an exception, as I have done before and as your published help article suggests. However, for these sites the 'I understand these risks' option does not even appear and so I have no way to bypass this error message and access necessary sites for my job. Is there an alternative way to bypass this, or a way to temporarily turn off the service entirely so I am not stopped by the warning? What can I do to resolve this issue?
Thank you

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
Check out why the site is untrusted and click "Technical Details to expand this section.<br>If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.

Yahoo is an untrusted connection- no exceptions allowed

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