Yahoo Mail and Xfinity TV says my browser is not current even though I have 3.6
I had a igoogle issue and after troubleshooting and trying a couple of fixes, my browser now shows to be unsupported by Yahoo Mail and XFinity TV. The message says that I need to upgrade to the latest browser but I have 3.6 already.
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
Similar Messages
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Since I did the Firefox reset, I try to open my email and it says, Your browser does not accept cookies. I have checked and done your suggested setting 100 times!
Note that a reset tries to migrate cookies to the new profile, so if you had previously as problem with cookies then the problem might have been carried over.
If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted.
Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies -
In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???
Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy -
I tried to buy a gift certificate to be e-mailed, and it said "This Apple ID is not currently eligible to purchase gift certificates" - how come?
Same problem here and it seems to be a problem that has been occuring, intermittently, for quite a while. I received the following reply from Apple Support
"You will receive an email after the matter has been investigated and further information is available."
As I believe that strength comes in numbers, please open a support ticket:
http://www.apple.com/support/itunes/ -
my ibook author is not showing preview and when i click preview it is saying ibook not installed even though i have latest ibook installed on my ipad mini and i am on ios 8 can any one please suggest something
What happens when you click the "Download" button for Mountain Lion? Do you get any response (error messages, etc.) from the Mac App Store?
Clinton -
my macbook won't let me sync music or apps as it says my computer is not authorized, even though when I clicked to authorize it it says that it already is. can anybody tell me how i could fix this? iv already tried unarthorising the computer and re authorising it but it still doesnt seem to work
Hey CarlyR_,
Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
I can't save previous word files I have into iWork's, I have dropped the file into pages, but it says it can't convert text, even though I have changed a selective fond from pages! Help!
Take us through this in more detail.
What is the Word file? From a PC?
What version of Word and what is the file extension?
What is it about the text that is different?
When you say fond do you mean font/typeface? If so what font, and is it on your Mac? Is there something special/different about this font?
Peter -
Help! CC has been withdrawn by Adobe saying I have not paid even though they have taken the money from my account. Why?
Thanks. I do not think that the phone is stolen as I have been able to get it unlocked and surely the phone would be repoted stolen and blocked. What I do not ubderstand is that I thought icoud was just somewhere to back up your data instead of saving it to your computer if that is the case why is it stopping the actual hone from loading the previous owner rest it to factory settings before selling it but refused to get it unlocked. The phone would work with a Vodaphne sim as I understand it althought I did not try before i gave it to a shop to unlock. surely they would have knon before unlocking that there was a problem with icloud and that they woyld not be able to do it. The phone shop are insisting tgat I pay £40.00 for te unlck which they say is done or tey will not et me have the phone back does what they are saying seem right and is it reasonablefor them to expect me to ay for a dud phone??
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I am trying to use "screenr" and it keeps telling me it cannot detect Java even though I have downloaded and updated Java? What is going on or what might I do to correct this?
ThanksFirefox needs 32-bit plugins, so you'll need to install 32-bit Java for Firefox.
No, you can't change Firefox from 32-bt to 64-bit. There is a Nightly 64-bit version (alpha) of Firefox, but it is used only to test for regressions until development is resumed. -
I have an iphone 3GS and suddenly am getting a "storage almost full message" even though I have 1.4 GB of free space. Now I cannot text. How do I trouble shoot this? I recently upgraded to version 6.1.3 if that helps.
When you sync using iTunes on your computer, do you see a lot of "Other" at the bottom of the iTunes Summary Page for your iPhone? If you do, try a "Restore iPhone ...". That should help.
Hopefully that would do it for you. If not, the next (more drastic) step would be to restore again as above, but choose "Restore as New" and then manually sync. Omit any apps that might be suspcious in their space use (primarily Game Center apps). -
When I flag an email with IOS 7 on my iPad 4 and delete the email the number of flags stay even though I have no flagged emails. I am up to 8 flags.
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. DONT CONNECT YOUR DEVICE TO A COMPUTER -
My IPhotos will not upload to Email or Ebay even though I have cleared my cache and cookies. This is the 1st time this has happened - any ideas please?
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
I have just aquired my husbands iphone 4 but when i send an email it still comes up with his name as the sender even though i have changed the hotmail id etc
I said that rather confusing.
He has a 25 dollar balance in credit due to a gift card we redeemed.
He purchased something in an app he got and it did not seem to deduct it from his
available credits.
basically i want to make sure the credits will be used before my card was ever charged for anything.
does the app store use available credits before resorting to the credit card on file?
thanks -
I just purchased new music from the iTunes store. When I synced my iPod, it gave me a message saying some songs could not be played on my iPod. Some of these were older songs that had been on my iPod previously, others were some of the new purchases.
What is the error message iTunes is giving you when you try to sync these tracks?
B-rock -
After another lovely Itunes update my Itunes is now not letting me sync my Iphone to my computer. This is the error message I recieve "The Iphone 'Des's Iphone 5' could not be synced because this computer is not longer authorized for purchased items that are on this Iphone. It then tells me to authorize this computer even though it is already authorized. Also I can play all of my purchased itunes items on my computer even though it claims it's not authroized when I am trying to sync. After deauthorizing and reauthorizing numerous times and attempting many other things I have not been able to solve this issue. After looking through these disccussion forums I have not seen anyone with this same issue. I would appreciate any help anyone could provide.
Hey CarlyR_,
Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.
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