Yahoo mail icon replaced by generic email icon.

Hello, I have a Blackberry Pearl Flip 8230 by Verizon, and had to delete & resend my service books. Since then, my Yahoo! mail icon has been replaced with a generic Blackberry email icon. Based on suggestions I have seen online, I have tried removing and reinserting the battery, as well as deleting and re-adding the email account in the BIS website. Neither of these worked. Does anyone have any other suggestions?

I don't have a specific suggestions to reclaim that Yahoo logo on your mail folder, but I do know many other users have reported this over the past few days.
I'm going to look around and see what others might have found success in.
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Similar Messages

Getting yahoo mail icon back!?

I had to wipe my phone and have everythign set back up. when i did the email set up and entered my yahoo info, it all worked BUT i dont have my yahoo mail icon. I have the generic email icon (envelope with globe). I want to get my yahoo mail icon back, any ideas?
-Blackberry Tour 9630
-5.0.0.484 OS
US Cellular Customer

Hello,
I would recommend clearing your Service Book database on your BlackBerry smartphone using the BlackBerry Desktop Manager.
Open the BlackBerry Desktop Manager and click on Backup and Restore, connect your BlackBerry smartphone to the PC and click on Backup to create a backup. Now click on the Advanced button and scroll to the Service Book database on the right hand side and click clear. Now disconnect your BlackBerry smartphone and remove the battery to restart it.
You will now need to log in to the BlackBerry Internet Service Website for your carrier to resend your service books.
Link: http://www.blackberry.com/btsc/KB02830
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Restoring Yahoo Mail Icon/application on "desktop"

I had to reinstall Blackberry in order to get rid of the automatic messages from Blackberry I was getting all of a sudden.
My Yahoo Mail Icon and ability to read/reply/send disappeared. How can I get this back?
Currently, I can read my Yahoo Mail via the Messages application - but cannot reply/send.
I can read/reply/send from the Yahoo GO! application - but preferred having the separate Yahoo Mail application.
Thanks in advance!

Thank you for your response.
I apologize in advance for the follow-up questions, but I don't have sufficient understanding of your reply - and my small company does not have an in-house IT person.
I am unsure how to resend the service books from the personal email icon/carrier's website. Do I go to the Yahoo Email website to resend the service books? Also, will your solution fix the problem with not having a Yahoo Mail icon (with ability to send and have the number of unread messages listed separated from my work email application?
Finally, I had to reinstall the desktop manager - not the OS.

Yahoo mail icon

Hello all, I wanted to ask if anyone else had this problem or knows of a solution for it:
When I reboot my Bold 9650, the little purple Yahoo mail icon disappears EVERY TIME?!? When it happens I can go to set up; email accounts; delete my Yahoo email; and then re-add it and I would get the little purple Y icon over the standard email icon on my phone....HOWEVER this past week when I do that I can't get my little purple Y icon to show back up.
I know is not exclusive to the Bold 9650 because I had a Pearl Flip 8330 and everytime I would have to re-boot (or do a battery pull) I would lose the icon on that phone too.
I know this isn't mission critical for most people but it matters to me! Thanks in advance for your replies!

firstlady09 wrote:
This is currently a known issue. I have provided you with a work around until the issue is resolved. Here are the steps below:
Back up the BlackBerry Bold 9000 smartphone using the BlackBerry® Desktop Manager software.
Wipe the BlackBerry Bold 9000 smartphone.
Perform a selective restore of the customer's important data using the BlackBerry Desktop Manager software.
Hope this helps!
Okay, how do you do a 'wipe'? When my Pearl Flip 8330 crashed I did move my data from the backup files using desktop software but I never did a complete 'wipe' before....
Thanks for your help!

IPhone 4s has yahoo mail icon permanently on safari when there are no open pages

My iPhone 4s using iOS7.0.2 has a Yahoo mail icon displaying permanently on the top of Safari when there are no open pages. The icon did not disappear even when I deleted my Yahoo mail account. The icon also has my Yahoo username displayed below it. Is there any way I can remove the Yahoo mail icon from permanently displaying on Safari? I cleared my history, cookies and data, but the Yahoo icon is still there.

I have the same issue and koban4max's sugggestion doesn't work (well, it works, but you'll need to do it once a day.) I am surprised this hasn't been widely reported either as an iphone, Verizon or Yahoo issue. I tried various suggestions (deleting/re-adding account, moving messages to a new folder and changing password on computer/iphone, etc.) It will push for a while but stop pushing in a few hours or a few days. This leads me to believe somewhere in the interface corrupts the process. I would love to know if it's unique to Verizon, iphone 4S or IOS 5, or all of the above. The phone doesn't even fetch according to schedule, only when you are in the application. BTW, the Exchange push solution for Gmail works wonderfully.
iphone 4S, IOS 5, Verizon.

I cannot open my Yahoo Mail but everything else is OK. When I click Yahoo Mail Icon, I get this error message "Safari Cannot open this page. Safari can not establish secure connection with Yahoo Mail.

I cannot open my Yahoo Mail but everything else is OK. When I click Yahoo Mail Icon, I get this error message "Safari Cannot open this page. Safari can not establish secure connection with Yahoo Mail.

It sounds as though a script on the site, or an advertisement, is not working quite right...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies using either of these. Save any pending work first.
While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

Why i cant verify my apple id to my yahoo mail.. it said this email address is invalid or your request was incomplet.. pls help

why i cant verify my apple id to my yahoo mail.. it said this email address is invalid or your request was incomplet.. pls help

Here's the steps for verifying your email: http://support.apple.com/kb/he68
What part is giving you that message?
Are your receiving the email at all?

Yahoo Mail Icon has been changed!

I have a Curve 8330 with OS 4.5.
The Verizon rep added my Yahoo email account when I purchased it and since then, my homescreen had a Yahoo Icon showing that I got new email. I recently deleted and resent service books as well as did a battery pull (for another issue) and now my Yahoo Icon is gone and instead I have the generic mail icon, with the envelope & globe.
I've read many forums and this seems to happen to a lot of people, but I cannot find a fix.
I've tried numerous battery pulls, deleting and re-adding the account and more.
Can anyone tell me how to get that Yahoo Icon back? It was so convenient!!
Thanks,

prodge2 wrote:
now my Yahoo Icon is gone and instead I have the generic mail icon, with the envelope & globe.
This is a known issue and I've heard it will be fixed in a coming upgrade. There's nothing you can do for now.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Yahoo mail icon changed?

So sometime overnight Saturday my "Y" yahoo e-mail icon on my phones desktop changed to the same icon as the other mail icon that looks like an envelope with a stamp on it. And both of the them now have a symbol attached to them that looks like the earth. What's up with this change and is there anyway i've yet to find in the setting on my phone to change the yahoo one back to the Ymail icon to make it easier to identify which one I'm getting into?
I'm on a Curver 8320 v. 4.5.0.124 (platform 2.7.0.92)

At least for now, do something like separate the two icons a bit. Move one over an icon or two, knowing that the icon toward the right is the Yahoo, the first icon is your work mail, or whatever makes it easy for quick recognition for you.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Yahoo Mail push problem with stock email app

It is nice to see that Verizon is offering push services for yahoo mail (and possibly for others as well, I only tried yahoo) on select phones now, the Droid Charge being one of them. If you add a yahoo account in the stock email app, it configures it through "Verizon email gateway server" and the messages will be pushed to the phone just like gmail had been, and you will get your new messages almost instantaneously.
I previously had an htc incredible and that phone did not have that feature. My e-mails were being checked at an interval that I could select, but not pushed.
What this email gateway does is (as I understand it): 1) your phone sends your credentials to the gateway server where they are stored, 2) the server connects to yahoo mail servers with your credentials, and 3) whenever there is a new message, the gateway server retrieves and pushes it to your phone, in other words it pretty much acts as the middle man that has a notification capability. The gateway server only accesses your inbox folder and it only does incoming services. For other things such as sending messages or checking other folders, your phone connects to yahoo mail servers directly. My incredible on the other hand used to connect to yahoo mail servers directly for everything including inbox access and unfortunately those servers do not have the push capability to mobile devices.
I got the Charge over two weeks ago and enjoyed push on yahoo for about ten days. But then suddenly it stopped working. It would no longer update my inbox even when I selected refresh through the menu. If I went into other folders, they would update and I could send emails. However, my inbox would not update. I waited a day, then I went into settings/apps/manage apps and deleted the cache and data of the mail application to fix a possible glitch. (It works on the market app when all of your downloaded apps disappear from the list every once in a while due to a glitch)
I ended up with a blank inbox that couldn't download any of the messages. Then I removed the yahoo account and tried to readd. Now I get the "Fetching mailbox failed, retrying. . ." error and sometimes it retries for up to a half hour (until I manually stop it) or sometimes it says "Unable to connect to server" after a couple of minutes.
Following is a list of things I tried:
1) Set up a different Yahoo account:
Works without a glitch, push enabled
2) Try the original email account with wrong password:
Gives a credential error, so password authentication is not the problem
3) Manual configuration through selecting "Others" rather than "Yahoo Mail" in the add account menu:
Unchecking "Use Verizon email gateway" makes it work, but without push. My phone is able to connect to Yahoo servers directly with the same exact settings
I am pretty sure the problem is with the Verizon gateway server having a glitch with my email account. So someone in charge of that server has to go through the list of accounts set up and either reset or delete mine, so I can set it up again through my phone.
I called Verizon support the other day and finally talked to a level 2 rep after having to do the restart, take battery out and all that nonsense. It took them a while to understand the actual situation. It's not their fault really, my problem is complicated and a level 2 rep simply does not have that kind of knowledge. They tried to connect me to Samsung representatives, which was a waste of time, because there is nothing wrong with the hardware as it works with a different yahoo account with no problems, and it also works when connecting to yahoo directly. After spending two and a half hours on the phone, and after the rep talked to her supervisor and the samsung reps to learn more about the verizon gateway server, she finally told me I was right about the issue, and assured me that they would fix it and call me within two hours.
It has been two days, I haven't heard a thing.
What frustrates me is that there wasn't a single person there who could even grasp what could be causing the issue. They had never heard about the email gateway, I had to explain to them. I am not mad that the level 2 rep or her supervisor didn't know, but I am pretty **bleep** that they could not put me in touch with a person who did.
I know there is at least one person at Verizon who manages the gateway server, but the question is how can anyone contact him???
Verizon keeps offering these new services that are really cool for the most part, but their support system is very disconnected from their engineers/technical staff. The customer service is unable to fix problems other than billing issues, and their answer for everything else is to "take the battery out and restart the phone".
For now, I set up my account manually, without the Verizon email gateway, so I don't have "push" working. It's a shame because it is such an easy thing to fix only if I could get in touch with the right person.

UPDATE:
After waiting for about ten days, I tried setting up my e-mail the regular way (by selecting yahoo mail) again yesterday. To my surprise, it went through without a glitch. I guess the cache of the gateway server must have been reset.
I have been enjoying push for yahoo mail for the last 24 hours again. But I just noticed now, that the problems might be starting again. There are recent e-mails that don't show up on my phone, but do through yahoo's web mail page. When I select "refresh" through the menu on the phone, I see the circle in the top corner spinning for as long as I wait, but the e-mails don't get downloaded. That is exactly how my problems had started in the first place. I will give it the benefit of the doubt and wait and hope that it fixes itself.
There might be a compatibility problem with yahoo servers and the verizon email gateway because I have two gmail accounts set up with the stock e-mail the same way, both using verizon's gateway server for push, and they have both been working with no problems for almost a month. (Even though sometimes the "push" is delayed by up to 5-10 min, most of the time it is within a couple of minutes and that's fine, I'm not that picky) And when I do "refresh", ti only takes a few seconds to complete the request.
And I still haven't heard anything from Verizon.

Yahoo mail starts to open an email (I can see the content) but then a message comes up saying "Whoops! The page could not be found. Try giving it another chanc"

When i am in Yahoo mail and am opening on an email to open, the email starts to open (I can see the content of the email for a second) and then I get a screen with a message that states 'Whoops! The page could not be found. Try giving it another chance below'. But the email had been there so I don't understand that is happening. This just stated happening about a week or two ago. There is a search bar in the center of the screen and at the bottom of the error page is the following.
Contact us | Why did I get this page?
© 2012 Conduit

Make sure that you access the Yahoo mail page via the Yahoo home page and not via a bookmarked link to a specific page.<br />
The latter may include POST or GET data that is no longer valid.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
You can also check for issues caused by extensions.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

New yahoo mail no response when compose email or reply to sender is selected EI9 browser works ok , is there a setting in Firefox? thanks.

When I upgraded to the new yahoo mail I found I was unable to compose new emails or reply to senders. When I select these functions nothing happens. Internet explorer 9 works fine.
I have McAfee Security Center firewall etc.
I have not noticed any other problems with the Firefox browser.
I contacted yahoo mail support and they tell my email account
functions OK for them. Is there a setting that needs to be tweaked to allow Firefox to work correctly?
Thanks...

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I can open my yahoo mail inbox, but not an email sine i downloaded firefox 4, likewise facebook opens but without content ie just logo

internet explorer works ok

UPDATE:
After waiting for about ten days, I tried setting up my e-mail the regular way (by selecting yahoo mail) again yesterday. To my surprise, it went through without a glitch. I guess the cache of the gateway server must have been reset.
I have been enjoying push for yahoo mail for the last 24 hours again. But I just noticed now, that the problems might be starting again. There are recent e-mails that don't show up on my phone, but do through yahoo's web mail page. When I select "refresh" through the menu on the phone, I see the circle in the top corner spinning for as long as I wait, but the e-mails don't get downloaded. That is exactly how my problems had started in the first place. I will give it the benefit of the doubt and wait and hope that it fixes itself.
There might be a compatibility problem with yahoo servers and the verizon email gateway because I have two gmail accounts set up with the stock e-mail the same way, both using verizon's gateway server for push, and they have both been working with no problems for almost a month. (Even though sometimes the "push" is delayed by up to 5-10 min, most of the time it is within a couple of minutes and that's fine, I'm not that picky) And when I do "refresh", ti only takes a few seconds to complete the request.
And I still haven't heard anything from Verizon.

HT3258 why cant I attach documents in yahoo mail? or even delete emails?

Hi there, I have not been able to use attach file in my yahoo mail account, and when I try to delete the emails I don't want I have to click at one by one, it seems the buttons for this features are not there. I notice this after an upgrade if the mac software.
How can I get it to work? could you email me back? I am in desperate situation here! I cannot attach anything!!!!
thanks

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Do you get any error messages or just simply blank pages?

How do I get my Yahoo mail icon back on my desktop?

I just had to have my phone wiped because it wasn't synching correctly with my work server. It's back in order now - but my Yahoo icon is missing from my desktop. Yahoo emails are showing up in my Messages folder, but I want the separate icon.
Any help you can offer is appreciated.
Thanks.

Check: Settings - General - Restrictions - Installing Apps = ???

Yahoo mail icon replaced by generic email icon.

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