Yahoo mail icon

Hello all, I wanted to ask if anyone else had this problem or knows of a solution for it:
When I reboot my Bold 9650, the little purple Yahoo mail icon disappears EVERY TIME?!? When it happens I can go to set up; email accounts; delete my Yahoo email; and then re-add it and I would get the little purple Y icon over the standard email icon on my phone....HOWEVER this past week when I do that I can't get my little purple Y icon to show back up.
I know is not exclusive to the Bold 9650 because I had a Pearl Flip 8330 and everytime I would have to re-boot (or do a battery pull) I would lose the icon on that phone too.
I know this isn't mission critical for most people but it matters to me! Thanks in advance for your replies!

firstlady09 wrote:
This is currently a known issue. I have provided you with a work around until the issue is resolved. Here are the steps below:
Back up the BlackBerry Bold 9000 smartphone using the BlackBerry® Desktop Manager software.
Wipe the BlackBerry Bold 9000 smartphone.
Perform a selective restore of the customer's important data using the BlackBerry Desktop Manager software.
Hope this helps!
Okay, how do you do a 'wipe'? When my Pearl Flip 8330 crashed I did move my data from the backup files using desktop software but I never did a complete 'wipe' before....
Thanks for your help!

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