Yahoo mail not opening since update to ios 8.1.3?
After updating to the new software on Monday, my yahoo email worked for about 24 hours and now won't upload. Any suggestions for a fix?
Princess7 wrote:
Is this problem going to be fixed? I don't want to have to check my yahoo mail through the app...I should be able to continue to check it in the general mail app like all of my other e-mail accounts that aren't having syncing issues after the recent 8.1.3 update.
That is a good question to ask Yahoo, as you're using their email account. This has no bearing on your iphone or Apple.
this has nothing to do with ios 8.1.3 this issue has been ongoing before that, you can search yahoo email and you'll see all the threads about Yahoo email account.
Similar Messages
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Having issues with Mail not opening since updating to 10.9.2
Hi,
Recently updated to 10.9.2 and can no longer open Mail. I urgently need my emails as I am going to the USA and need confirmations etc.
I have tried a few of the online things such as deleting the com.mail.com file and that didn't fix anything. Mail opens in the gues account but not on my account. So I am at a loss at what to try next. Below is the full crash report.
Hopefully someone has some ideas.
Thanks
Process: Mail [483]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.2 (1874)
Build Info: Mail-1874000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [199]
Responsible: Mail [483]
User ID: 501
Date/Time: 2014-05-11 21:14:56.303 +0800
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 459297E6-5B2F-6B0F-AC8F-70869ABAD4EE
Crashed Thread: 3 -[MFLibraryUpgrader run] Dispatch queue: NSOperationQueue 0x60000002e940
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to exception while holding database lock 'NSInvalidArgumentException', reason: '*** -[__NSSetM addObject:]: object cannot be nil'
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8e1d525c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff947d0e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0f4ba6 -[__NSSetM addObject:] + 790
3 Mail 0x00007fff8aad979f +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 441
4 Mail 0x00007fff8abc146b -[MFLibraryUpgrader _addMailboxSource:] + 176
5 Mail 0x00007fff8abb8d24 -[MFLibraryUpgrader _upgradeSchema] + 552
6 Mail 0x00007fff8abb7e8b __24-[MFLibraryUpgrader run]_block_invoke + 648
7 Mail 0x00007fff8ab97525 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1328
8 Mail 0x00007fff8abb7601 -[MFLibraryUpgrader run] + 908
9 CoreFoundation 0x00007fff8e0c0bec __invoking___ + 140
10 CoreFoundation 0x00007fff8e0c0a54 -[NSInvocation invoke] + 308
11 MailCore 0x00007fff8af5eb44 -[MCMonitoredInvocation invoke] + 211
12 MailCore 0x00007fff8af817e8 -[MCThrowingInvocationOperation main] + 40
13 MailCore 0x00007fff8af25ed8 -[_MCInvocationOperation main] + 332
14 Foundation 0x00007fff88b928a1 -[__NSOperationInternal _start:] + 631
15 Foundation 0x00007fff88b9254b __NSOQSchedule_f + 64
16 libdispatch.dylib 0x00007fff89c052ad _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff89c097ff _dispatch_async_redirect_invoke + 154
18 libdispatch.dylib 0x00007fff89c052ad _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff89c0709e _dispatch_root_queue_drain + 326
20 libdispatch.dylib 0x00007fff89c08193 _dispatch_worker_thread2 + 40
21 libsystem_pthread.dylib 0x00007fff90ee5ef8 _pthread_wqthread + 314
22 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8b3aea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b3add18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e0f8155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e0f7779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e0f70b5 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff90bf1a0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff90bf17b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff90bf15bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff934323de _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff93431a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.mail 0x0000000107ca719e 0x107b9b000 + 1098142
11 com.apple.mail 0x0000000107ca6778 0x107b9b000 + 1095544
12 com.apple.mail 0x0000000107b9f3cf 0x107b9b000 + 17359
13 com.apple.mail 0x0000000107b9ea73 0x107b9b000 + 14963
14 com.apple.CoreFoundation 0x00007fff8e1a3e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
15 com.apple.CoreFoundation 0x00007fff8e097a6d _CFXNotificationPost + 2893
16 com.apple.Foundation 0x00007fff88b8d7ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
17 com.apple.AppKit 0x00007fff93439cf9 -[NSApplication _postDidFinishNotification] + 289
18 com.apple.AppKit 0x00007fff93439a2c -[NSApplication _sendFinishLaunchingNotification] + 195
19 com.apple.AppKit 0x00007fff93436916 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 570
20 com.apple.AppKit 0x00007fff9343636b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
21 com.apple.Foundation 0x00007fff88babf0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
22 com.apple.Foundation 0x00007fff88babd7d _NSAppleEventManagerGenericHandler + 106
23 com.apple.AE 0x00007fff90b74e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
24 com.apple.AE 0x00007fff90b74c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
25 com.apple.AE 0x00007fff90b74b36 aeProcessAppleEvent + 315
26 com.apple.HIToolbox 0x00007fff90bfe161 AEProcessAppleEvent + 56
27 com.apple.AppKit 0x00007fff93432246 _DPSNextEvent + 1026
28 com.apple.AppKit 0x00007fff93431a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
29 com.apple.AppKit 0x00007fff93425b2c -[NSApplication run] + 553
30 com.apple.AppKit 0x00007fff93410913 NSApplicationMain + 940
31 libdyld.dylib 0x00007fff8dfa85fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b3b3662 kevent64 + 10
1 libdispatch.dylib 0x00007fff89c0743d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff89c07152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b3b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90ee5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 3 Crashed:: -[MFLibraryUpgrader run] Dispatch queue: NSOperationQueue 0x60000002e940
0 libsystem_kernel.dylib 0x00007fff8b3b2866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff90ee535c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff89626b1a abort + 125
3 com.apple.Mail.framework 0x00007fff8ab97f5c +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 3943
4 com.apple.Mail.framework 0x00007fff8abb7601 -[MFLibraryUpgrader run] + 908
5 com.apple.CoreFoundation 0x00007fff8e0c0bec __invoking___ + 140
6 com.apple.CoreFoundation 0x00007fff8e0c0a54 -[NSInvocation invoke] + 308
7 com.apple.MailCore 0x00007fff8af5eb44 -[MCMonitoredInvocation invoke] + 211
8 com.apple.MailCore 0x00007fff8af817e8 -[MCThrowingInvocationOperation main] + 40
9 com.apple.MailCore 0x00007fff8af25ed8 -[_MCInvocationOperation main] + 332
10 com.apple.Foundation 0x00007fff88b928a1 -[__NSOperationInternal _start:] + 631
11 com.apple.Foundation 0x00007fff88b9254b __NSOQSchedule_f + 64
12 libdispatch.dylib 0x00007fff89c052ad _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff89c097ff _dispatch_async_redirect_invoke + 154
14 libdispatch.dylib 0x00007fff89c052ad _dispatch_client_callout + 8
15 libdispatch.dylib 0x00007fff89c0709e _dispatch_root_queue_drain + 326
16 libdispatch.dylib 0x00007fff89c08193 _dispatch_worker_thread2 + 40
17 libsystem_pthread.dylib 0x00007fff90ee5ef8 _pthread_wqthread + 314
18 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8b3b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90ee5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8b3b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90ee5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8b3b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90ee5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff90ee8fb9 start_wqthread + 13
Thread 7:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8b3b2a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff89645dc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff89645cb2 usleep + 54
3 com.apple.AppKit 0x00007fff9369621d -[NSUIHeartBeat _heartBeatThread:] + 2132
4 com.apple.Foundation 0x00007fff88bf176b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff90ee4899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff90ee472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff90ee8fc9 thread_start + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010815c000 rcx: 0x000000010815b828 rdx: 0x0000000000000000
rdi: 0x0000000000001a03 rsi: 0x0000000000000006 rbp: 0x000000010815b850 rsp: 0x000000010815b828
r8: 0x0000000008000100 r9: 0x0000000000000000 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x00007fff76ffdec0 r13: 0x00007fff947c8080 r14: 0x0000000000000006 r15: 0x00007fff947c8001
rip: 0x00007fff8b3b2866 rfl: 0x0000000000000206 cr2: 0x00007f83d1706000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x107b9b000 - 0x107e8cfff com.apple.mail (7.2 - 1874) <9F450371-5F9B-3F84-A38F-BB4CAFC5AA23> /Applications/Mail.app/Contents/MacOS/Mail
0x109857000 - 0x109859fff apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
0x109861000 - 0x109871ff7 dhx.so (170.1) <E4299F4A-F42C-397A-A306-58161EFD7686> /usr/lib/sasl2/dhx.so
0x109900000 - 0x109908fff digestmd5WebDAV.so (170.1) <B11199EC-EF62-3592-AE51-38EBD1B6282F> /usr/lib/sasl2/digestmd5WebDAV.so
0x10990d000 - 0x10990ffff libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
0x109913000 - 0x109915fff libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
0x10991a000 - 0x109922ff7 libdigestmd5.2.so (170) <122C0383-F9B2-34D1-89AF-D317BC4D5164> /usr/lib/sasl2/libdigestmd5.2.so
0x109927000 - 0x10992bfff libgssapiv2.2.so (170) <AA58D85E-916C-3B0B-959A-DCC58497D0F2> /usr/lib/sasl2/libgssapiv2.2.so
0x109930000 - 0x109932fff login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
0x109981000 - 0x109986fff libntlm.so (170) <18693B29-154F-339C-A329-4C42A43F6428> /usr/lib/sasl2/libntlm.so
0x10998b000 - 0x109992fff libotp.2.so (170) <D1C70F92-1C75-340B-AD53-0C2CD79144FF> /usr/lib/sasl2/libotp.2.so
0x10999b000 - 0x10999dfff libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
0x1099a1000 - 0x1099a5ffd libpps.so (170.1) <C7604F07-E966-33F7-8727-93F000CBA92F> /usr/lib/sasl2/libpps.so
0x1099aa000 - 0x1099adfff mschapv2.so (170.1) <C79F63BB-E66D-3552-9C4C-2D3EB14CEE01> /usr/lib/sasl2/mschapv2.so
0x1099b2000 - 0x1099daff6 com.apple.DirectoryService.PasswordServerFramework (10.9 - 36) <C36B818F-C1FE-3F3F-A01C-F4613F570D4D> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x1099f0000 - 0x1099f2fff pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
0x1099f7000 - 0x1099f9fff shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
0x1099fe000 - 0x109a00fff smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
0x109a05000 - 0x109a07fff smb_ntlmv2.so (170.1) <938D40AF-BEB3-3F55-B409-C84E3C2886FD> /usr/lib/sasl2/smb_ntlmv2.so
0x10c7e9000 - 0x10c7f0ff7 com.apple.SyncedDefaults (1.3 - 91.30) <FC5A4423-3D91-3A34-853A-C49971EEAE4E> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x7fff64e82000 - 0x7fff64eb5817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff86d06000 - 0x7fff86d06fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff86d92000 - 0x7fff86dc1ff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff86dc2000 - 0x7fff87332fff com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff87333000 - 0x7fff8733eff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8733f000 - 0x7fff87c5eaf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff87c5f000 - 0x7fff87c69ff7 libcsfde.dylib (380) <A3673EC2-5B81-3190-9BA5-F27013118EC6> /usr/lib/libcsfde.dylib
0x7fff87c6a000 - 0x7fff87e5affd com.apple.WebKit2 (9537 - 9537.74.9) <3F7B257F-D0DA-3AA8-BE8B-0C5474FE9806> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff87e5b000 - 0x7fff87f91ff6 com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff87f92000 - 0x7fff87f93fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff87f94000 - 0x7fff87ff4fff com.apple.ISSupport (1.9.9 - 57) <E1E343D7-222C-3458-9D1F-FC600B7F1C50> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff87ff5000 - 0x7fff87ff9ff7 libsystem_stats.dylib (93.90.3) <1A55AF8A-B6C4-3163-B557-3AD25DA643A8> /usr/lib/system/libsystem_stats.dylib
0x7fff88021000 - 0x7fff88039ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8803a000 - 0x7fff880fcff5 com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff880fd000 - 0x7fff8810fff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <4A5857F9-E249-3FA6-ADBB-410606AEC8CE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff88139000 - 0x7fff8813bff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff8813c000 - 0x7fff881affff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff881b0000 - 0x7fff88215ff5 com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff884e0000 - 0x7fff88610ff7 com.apple.desktopservices (1.8.2 - 1.8.2) <76D6ED93-9D5A-3941-8B88-A1773290AE74> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff88611000 - 0x7fff88611ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff88612000 - 0x7fff88665fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff88666000 - 0x7fff8868bff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8868c000 - 0x7fff887aeff1 com.apple.avfoundation (2.0 - 651.12) <5261E6EA-7476-32B2-A12A-D42598A9B2EA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff88b8b000 - 0x7fff88e89fff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff88e8a000 - 0x7fff88e9bfff com.apple.idsfoundation (10.0 - 1000) <D3E6646B-4118-30D3-B4F7-DA9A28B396E4> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
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0x7fff89133000 - 0x7fff8914cff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8914d000 - 0x7fff89437fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff89499000 - 0x7fff8949cfff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff89530000 - 0x7fff89532ff3 libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib
0x7fff89533000 - 0x7fff8955bffb libRIP.A.dylib (599.20.11) <D79461A6-2E24-3531-ADA2-EAC972384A7D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff8955c000 - 0x7fff89573ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <38A25261-C622-3F11-BFD3-7AFFC44D57B8> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
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0x7fff8ba16000 - 0x7fff8ba3fff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff8ba40000 - 0x7fff8bbdcff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8bbf4000 - 0x7fff8bbfeff7 com.apple.CrashReporterSupport (10.9 - 538) <DD7669BA-78A6-3BEA-8410-17F556ACAA18> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8bbff000 - 0x7fff8bf35fff com.apple.MediaToolbox (1.0 - 1273.49) <AB8ED666-6D15-3367-A033-F4A8AD33C4E0> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8bf7d000 - 0x7fff8bfbefff com.apple.PerformanceAnalysis (1.47 - 47) <B5B491F2-EF86-3382-B23B-EA78AC40AF25> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff8bfbf000 - 0x7fff8bfcbff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8bfcc000 - 0x7fff8bfd4ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8bfd5000 - 0x7fff8c02dff7 com.apple.Symbolication (1.4 - 129) <6D47983E-9B8E-38A0-9503-099601CF118E> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8c02e000 - 0x7fff8c036fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff8c0e4000 - 0x7fff8c148fff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8c149000 - 0x7fff8c152ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff8c153000 - 0x7fff8c15aff7 com.apple.phonenumbers (1.1.1 - 105) <767A63EB-244C-34F1-9FFA-D1A6BED60C31> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff8c1a4000 - 0x7fff8c1f6fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff8c1f7000 - 0x7fff8c216ff7 com.apple.CalendarFoundation (7.0 - 113.1) <12352B25-2DCF-38C8-9776-CCC68907CF50> /System/Library/PrivateFrameworks/CalendarFoundation.framework/Versions/A/Calen darFoundation
0x7fff8c219000 - 0x7fff8c220ff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
0x7fff8c227000 - 0x7fff8c231ff7 com.apple.corerecents (1.0 - 1) <0F44FFB3-8C65-3565-9262-CF6FA0AE0C8A> /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/CoreRecents
0x7fff8c232000 - 0x7fff8c361fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8c362000 - 0x7fff8c632ffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8c633000 - 0x7fff8c680fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8c681000 - 0x7fff8c68ffff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8c690000 - 0x7fff8c6d0ff7 com.apple.CalDAV (7.0 - 155.2) <B96DAB4A-7431-3FD2-971B-726A67F6E004> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x7fff8cfb7000 - 0x7fff8cfbcff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff8cfee000 - 0x7fff8d1acfff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8d1ad000 - 0x7fff8d1dcff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8d1dd000 - 0x7fff8d1e4fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff8d1e5000 - 0x7fff8d1e7fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8d1e8000 - 0x7fff8d1fefff com.apple.CoreMediaAuthoring (2.2 - 947) <9D4F13D2-7A7A-3BE2-90A0-FC9190AE13CC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8d1ff000 - 0x7fff8d228fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8d229000 - 0x7fff8d24ffff com.apple.iCalendar (7.0 - 162) <2B270453-6FFD-3AD3-B40B-51715BE66B33> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x7fff8d250000 - 0x7fff8d631ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8d632000 - 0x7fff8d661fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8d662000 - 0x7fff8d667ff7 com.apple.EmailAddressing (7.2 - 1874) <F889E9E5-A143-38F1-91E3-61CF2344A917> /System/Library/PrivateFrameworks/EmailAddressing.framework/Versions/A/EmailAdd ressing
0x7fff8d668000 - 0x7fff8d66dfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8d66e000 - 0x7fff8d737fff com.apple.LaunchServices (572.26 - 572.26) <EF8A4A15-0861-35C5-9744-5E1BC5C26DD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8d738000 - 0x7fff8d781fff com.apple.CoreMedia (1.0 - 1273.49) <D91EC90A-BFF1-300D-A353-68001705811C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8d782000 - 0x7fff8d793ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8d794000 - 0x7fff8d7c9ffc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8d7ca000 - 0x7fff8d7defff com.apple.aps.framework (4.0 - 4.0) <23BC5746-0914-3102-B84F-BEAB31A77AEC> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff8d7df000 - 0x7fff8d7e3fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8d7ee000 - 0x7fff8d7f1ffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8d7f2000 - 0x7fff8d7f2ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8d7f3000 - 0x7fff8d8d2fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8d8d3000 - 0x7fff8d93dff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8d93e000 - 0x7fff8d995fff com.apple.ViewBridge (1.0 - 46.2) <4AF3CB98-7691-39A2-8DC3-ABE5CC55CE7F> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff8d996000 - 0x7fff8da84fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8da85000 - 0x7fff8dccdff7 com.apple.CoreData (107 - 481.01) <DA339795-5D97-35B5-9B04-629830013720> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8dcce000 - 0x7fff8de3eff8 com.apple.CFNetwork (673.2.1 - 673.2.1) <AE407146-CCF2-33DD-AAEA-6887FD6F45BA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8de3f000 - 0x7fff8de7dfff com.apple.MailUI (7.2 - 1874) <CDEBA548-F861-3D53-AC21-1EF046FE0160> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
0x7fff8de7e000 - 0x7fff8dedbfff com.apple.imfoundation (10.0 - 1000) <122D84B9-871D-3885-9D8D-840CD529028F> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
0x7fff8dedc000 - 0x7fff8dee8ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8dee9000 - 0x7fff8df72fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8df73000 - 0x7fff8dfa4ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff8dfa5000 - 0x7fff8dfa8ff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
0x7fff8dfa9000 - 0x7fff8e010ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8e011000 - 0x7fff8e022ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8e02d000 - 0x7fff8e02dfff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8e02e000 - 0x7fff8e034ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8e087000 - 0x7fff8e26cfff com.apple.CoreFoundation (6.9 - 855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8e26d000 - 0x7fff8e27dfff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff8e291000 - 0x7fff8e296fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff8e2a4000 - 0x7fff8e31bfff com.apple.CoreServices.OSServices (600.4 - 600.4) <DAF9AF17-0AC5-364C-B0BF-B1AF3FB4A07F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8e31c000 - 0x7fff8e37aff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8e37b000 - 0x7fff8e3b9ff7 libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8e3ba000 - 0x7fff8e3c3ff7 com.apple.MailService (7.2 - 1874) <87141582-08F3-36E8-B4A7-D377D1177178> /System/Library/PrivateFrameworks/MailService.framework/Versions/A/MailService
0x7fff8e3ef000 - 0x7fff8e3fcfff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8e3ff000 - 0x7fff8e48ffff com.apple.Metadata (10.7.0 - 800.23) <BFEE576F-D779-300B-B685-26A3A008710A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8e4fb000 - 0x7fff8e54aff7 com.apple.framework.internetaccounts (2.1 - 210) <D7175985-03A5-315B-B788-FBDC0019B0EA> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff8e54b000 - 0x7fff8e558ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff8e559000 - 0x7fff8e561fff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8e562000 - 0x7fff8e566ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8e567000 - 0x7fff8e57effa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff8e6e6000 - 0x7fff8e76eff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8e7c5000 - 0x7fff8e7eaff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8e7eb000 - 0x7fff8eb62ffa com.apple.JavaScriptCore (9537 - 9537.74.4) <0942FE6B-3152-30FC-B92A-92A1C29C5295> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8eb63000 - 0x7fff8ecb6ff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8ecd1000 - 0x7fff8ecdffff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8ece0000 - 0x7fff8ece1fff com.apple.AddressBook.ContactsData (8.0 - 1369) <BAF434EC-32B6-3F1C-8ABE-4419A15829FF> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff8ecea000 - 0x7fff8ecebffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8ecec000 - 0x7fff8edbdff1 com.apple.DiskImagesFramework (10.9 - 371.1) <96C40A82-D2F7-310D-879B-7D8960510878> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8edbe000 - 0x7fff8f20cfff com.apple.VideoToolbox (1.0 - 1273.49) <27177077-9107-3E06-ADAD-92B80E80CDCD> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8f20d000 - 0x7fff8f2f1fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8f68b000 - 0x7fff8f68bfff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8f693000 - 0x7fff8f6bdff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib
0x7fff8f73d000 - 0x7fff8f756ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8f757000 - 0x7fff8f75afff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8f75b000 - 0x7fff8f7a7ffe com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8f7a8000 - 0x7fff8fccbfff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff90047000 - 0x7fff90083ff7 com.apple.ids (10.0 - 1000) <632F7192-0399-34C8-B6BB-463D2F4370E0> /System/Library/PrivateCorruption in the old Mail database is causing the migration to fail.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail
Right-click or control-click the line and select
Services ▹ Open
from the contextual menu.* A folder named "Mail" should open. Inside it there may be a subfolder named "V2-Temp.noindex". If so, move that folder to the Trash. There may also be one or more subfolders with a name beginning in "IMAP". Move those folders to the Desktop.
Launch Mail. If it works now, recreate your missing mail accounts in the Mail, Contacts & Calendars preference pane. The mailboxes should repopulate from the servers. That process may take some time if you have a lot of messages.
You can then delete the items you moved to the Desktop.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
12% Google Chrome
12% WindowServer
4% Dock
2% Little Snitch Agent
2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Yahoo mail Not Receiving since 4.2.1 update this morning
Ever since updating my iPhone 4 to 4.2.1 this morning I have not been able to get mail from my Yahoo mail account. I could send mail, but when i launch Mail I get the message "Cannot Get Mail. The connection to the server failed." I have tried a hard reset, and I have deleted and added the account two or three times. Nothing works. I can send email, but not receive. Am I missing something?
Any help will be welcomed and appreciated!
Thanks!I have had the same thing happen since the update on both my iPad and iPhone 4. Then last night both devices suddenly started to work like normal and I had done noting to fix it -- and now neither my yahoo account nor business yahoo account works on iphone/ipad. this same problem with yahoo mail hing happened at the last iphone software update too... Very frustrating. When the last update came out I had to delete bot accounts from my phone and re-load them. that is probably necessary here again...
-
AirPrint from iPad not working since update to iOS 6.1
I am unable to print from my iPad3 since I updated to iOS 6.1 last weekend. I have the Lantronix xPrintServer Home Edition which had been allowing me to print to my networked Brother HL-5250DN as if it were an AirPrint printer. Now, I get the message, "No AirPrint Printers Found" when I try to select a printer in the Printer Options menu. Is there a way to roll-back this update???
It's probably best to contact Lantronix. From the AirPrint Basics page:
"You also need an AirPrint-enabled printer listed in this article. Printers not listed in this article are not supported by AirPrint."
The xPrintServer is not listed on the AirPrint Basics page. -
Itunes will not open since update
Hi all
have just updated itunes for windows and now it will not open "this application has failed to start because MSVCR80.dll was not found .........."
ERROR 7 (windows error 126)
tried reinstalling several times but no differentTry the following user tip:
Troubleshooting issues with iTunes for Windows updates -
My apps will not open after updating to ios 5
My Iphone 4 will not open apps after updating to ios5.
If you search on google this is an old problem that many people have after upgrading devices and restoring from backups. If I can remember correctly, just re-sync the device in iTunes, and it should sort it out.
-
Photoshop elements 12 will not open since updated Mac os to 10.10.2
why can't 12 open? I updated to mac os 10.10.2. And all 12 does is look for a scanner. will not open. Can anyone help?
Did you trash the prefs after updating to 10.10.2
Quit Elements.
Launch Finder and find the user Library by clicking the Go menu whilst holding down the Optn (alt) key (n.b. the library is hidden until you press the optn key) and inside the Library folder select the preferences folder. Then trash the following Folder/files:
Adobe Photoshop Elements 12 Paths
Adobe Photoshop Elements 12 Settings
com.adobe.PhotoshopElements.plist
Re-launch Elements
Also if you haven't updated, go to the help menu in Expert mode and install v12.1 -
New yahoo mail not opening when I right click and choose "Send Link".
When I right click on any web page and choose "Send Link", Yahoo mail asks for password over and over and never opens a new email page.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]] -
ITunes will NOT open since updates.
I dont know what it's problem is but im getting sick of it.
iTunes will not open no matter how many times I click it. I get the little circle loading icon for about 1 second then nothing happens.
I have uninstalled and re-instaled and it's still the same.
I have rebooted my laptop a thousand times and it's still the same.
I have uninstalled EVERYTHING apple related and reinstalled... guess what, still the same.
Is anyone else experiencing the same issue? -- Did they manage to overcome it?
Normally I wouldnt care but because its Apple, everything goes through iTunes so when it doesnt want to work -- Nothing else will work.
It just doesnt seem to want to boot up.
I'd appreciate your help in this.
Many thanks.No message just a momentary flicker as it attemped to open.
When I plug in Iphone I can download photos, that is all -
The email page will not open after updating to ios 8.3
I cannot access email after updating to IOS 8.3
If you search on google this is an old problem that many people have after upgrading devices and restoring from backups. If I can remember correctly, just re-sync the device in iTunes, and it should sort it out.
-
Hi,
I decided today to take the time to update to Mavericks. The download was OK. After that I had some smaller updates to do for iPhoto, iTunes and iMovies. Since doing all those updates, I cannot open iPhoto, Mail, iBooks, etc. Here is a screen capture of what I can. What can I do? I have read some of the topics (like the proxy problem) about problems with Mavericks but none of them work for me. Sorry if the screen capture is in french but I my MacBookPro is in frenchGuess I need to not really wonder why but restarting my MacBookPro a third time made everything work.
-
Iphone is not recognized since updated to IOS 6.0--what can i do
when i updated my iphone 3gs to IOS 6, it locked up my laptop and i had to end up reset iphone to manufacturing settings and was updated to the lastest IOS version. however; now when i try to syn up my phone with itunes my phone is not even recognized due to an error. what can i do????
Also, here is what I've done so far to try and troubleshoot it...
I checked other browsers on my computer and it's not happening, I went through and checked for corrupt fonts on my computer, I double checked my font settings in Firefox prefs, I did a google search and attempted all the things I saw listed as potential fixes and nothing is working. -
I'm asking this on behalf of my neighbour - she updated her iPad yesterday, connected to her laptop and then updated iTunes when prompted to. We then went to sync songs from her library which we had just imported from CD, but although iTunes said it was syncing, it whipped through the stages clearly to fast to have actually transferred data.
I went to the Apps screen in iTunes to see if they were syncing correctly, but although the individual screens/pages showed up correctly, the list of available apps did not appear in the window on the left side.
We tried restarting both the iPad and the laptop but after 5 attempts the device and software are still not working together.
Is this a known issue, and is there a fix for it?
(I have an iPad 2 but thankfully haven't 'upgraded' yet!)
Any help very much appreciatedHello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
TS1363 some apps are not opening since my update of ios 7.0.2
SOME APPS ARE NOT OPENING SINCE UPGRADE TO IOS 7.0.2
APPS CLOSE ON TOUCHHello Asghar,
The following article provides useful information and steps that can help sort your applications.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Cheers,
Allen
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