Yamaha 665 multi channel receiver will not recognize subwoofer

I am connected to Time Warner Cable and ps3 w/ hdmi   sub woofer is working and has power.  I have checked every setting.......brand new cable
What do the settings on each connected device have to be set at. 
I went back to American with the sub woofer and tested it on their system and it worked.  Their answer:  Something is set wrong.
That is all I know   I am the writing vessel....The system belongs to other members of my family

You have to dial into each device's input via your receiver.  For example, if your Time Warner box is on HDMI 1 (and that's the device you're trying to use at the time), adjust the receiver's input to HDMI 1 as well, or the surround sound won't work with that component.  This is the easiest way I can explain it ... the tricky part may be finding the input (or sometimes it's called source) button on your receiver.  To check which input each of your devices is connected to on your TV, use your TV remote and press the input or source button (usually under the last row of numbers).  Doing this should either populate an input menu, or automatically toggle to the next input.
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