Yamaha FC-5 foot switch to change patches?

Trying to help a buddy (he's at a different theatre and I'm not in front of the equipment right now).  He has a Yamaha MOX8 and has the FC-5 foot switch plugged into the Assignable Foot Switch jack.  It works perfectly for changing patches when just using the keyboard.  He'd like to use it to change patches when connected to MS 3, but MS isn't even recognizing it (nothing lights up in the program).
Is there something that needs to be changed in the keyboard so that the switch data is sent to MS?  Any other ideas?
Thank you so much in advance!
PJ

Do you see the keyboard MOX in the window in the screen control inspector in layout mode? Then pedal won't respond until it's assigned to a hardware input. See below.

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