Yesterday I bought Mac OS X Lion (10.7.5) but I think I paid more than usual.

I have a MacBook White 2009 which I bought two years ago and it had Snow Leopard. In the last months it had been slow and the start up took a lot of time. I erased every document and every application I had downloaded. It had a memory of 2GB and last week I bought and installed two cards of 4GB so the computer had 8GB of memory. It started working perfectly but yesterday when I turned it on it remained in the start up display for more than thirty minutes so I turned it off and went to an Apple shop. I live in Colombia, and Apple shops here are not directly from Apple. The guy that I was attended by, recommended me to install the 'latest' operating system. Now, I knew that the new operating system was Mountain Lion but in the moment he installed it, I didn't see what he was doing and he actually installed OS X Lion. I realized when I got home but the worst thing is that I paid about 60 USDollars, and I saw that in the MacAppStore OS X Mountain Lion only costs 20 USDollars. What can I do? Thank you for your support.

Well as you said the Apple Store in your country are not connected to Apple your only recourse is with the shop from which you bought it. Did they actually charge you $60 for he software or is it possible they charged you labor for the technician to look at your MacBook?

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