Yesterday I was told by the apple store in Lehigh Valley mall that the only resolve to my apple shutting down on its own was to buy a replacement. They insist it is a hardware issue. I now cannot open any of my apps or photos . I can use safari, but nothl

Yesterday I was told that my ipad which I finished paying off in March (18)month loan , could not be fixed. The warranty had run out 150 days ago, it was now useless! The solution is to put out 299 dollars for a replacement! I am saddened, shocked and very diasappointed in apple products. This is my only computer, I waited to get this version ipad so I could finance it, and am dependent on it for Bill paying, etc.. It seems not to be shutting down, so I am reaching out to this community for suggestions . I now can not open any of my apps. If I tap to open apparently they open because when I tap to shut down they are on screen, but I can not access them! Any suggestions? Or should I bite the bullet and find 299 to send to apple?

there are some things you can try. I'm sure you've done the reset. Hold down the sleep and home keys for about 20 seconds until you see the silver apple. See if it'll reboot.
You can also try to restore your iPad. You may need to borrow a friend's computer to do this.
If you have another apple store in the area you can make an appointment and take it in for a second opinion. however, once that device is out of its factory warranty period Apple is pretty much done with it. You get a year, two if you buy the extended warranty, then once it hits that deadline, all you'll ever get is an out of warranty replacement (which is what you were offered). Then it's up to you to decide if you replace it with your same model, put the money towards a newer model, or choose something else. (for me, I have an ipad 2, which is 2.5 years old, so if something goes wrong with it I either toss 249 at a practically defunkt device or put the money towards somethine else that will have a longer life span)

Similar Messages

Beer might have gone into MacBook Pro from the back, shut down on its own 5 minutes later. what to do?

I'm currently working in Myanmar and no chance to going into a Mac service provider or store. I was using my Macbook Pro (mid 2010) when beer was spilled onto the table. I lifted the computer instantly and as i did not see liquid on the machine and also it had a protective cover i was sure no liquid got in. I removed the cover and it was dry but then 5 minutes later it shut down on its own and it would not turn back on or charge. I left it for an hour or so and then it turned back on and was charging but then since i thought that may be it was because some liquid got in, I turned it off again immediately and disconnected from power source.
what is the best way to proceed knowing i won't be able to bring it in to a technician anytime soon?

without on hand diagnostics, nobody can tell you the correct answer on that. No.
5 minutes later it shut down on its own and it would not turn back on or charge.
bad news
Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.

I have re-installed Adobe Reader on to my Windows 7 PC. When I open a PDF I was getting an error message containing . . . .Acrord32.exe application error . . . . I now cannot open any PDF's. Adobe seems to be unresponsive.

I have re-installed Adobe Reader on to my Windows 7 PC. When I open a PDF I was getting an error message containing . . . .Acrord32.exe
I now cannot open any PDF's and Adobe seems unresponsive. I have tried to follow a step by step guide on how to fix this but Adobe won't stay open long enough for me to complete the steps. When I open Adobe it stays open for a matter of seconds then minimises to the task bar and when I click on it again I can't do anything with it and have to close it via task manager
Please help!?

Disabling Protected Mode should fix the problem. But since you cannot even open Adobe Reader by itself, you need to do it via the Windows registry. If you tell me your installed Reader version, I can give you a registry script to do that.

IPad 16GB iOS 8.1.1 upgrade and now cannot open Music and Videos apps

My iPad 16GB installediOS 8.1.1 upgrade and now cannot open Music and Videos apps...HELP?

Since yesterday morning about 11:00 I have been having TERRIBLE email problems on this iPad 3G. Email comes in (I hear the sound) but nothing displays -- no folders, no content, no nothing in e-mail. The blank email screen shows up and then disappears after about 10 seconds, taking me back to the Home Screen.
Right now, the only way I can see email on this device is to log onto AOL via the AOL app.
I have been doing a lot of online reading about the problem. It has to do with iOS 8.1.3 and it affects older iPads and iPhones. I'm having no problems on my iPod touch, which -- fortunately -- is so old it cannot update its iOS 6.
I waited to update the iOS on this iPad until iOS 8 was "mature." That was about 2 weeks ago.
Anybody know know if Apple is aware? working on a solution?

I recently updated to the OSX 10.8.3 Operating Sistem. I am writing a book and now cannot open any word document I've created. Could not find a newer version of the Microsoft Word Processing Program. Is Pages the next thing? Can I recover my documents?

I recently updated to the OSX 10.8.3 Operating Sistem. I am writing a book and now cannot open any word document I've created with the old system. Could not find a newer version of the Microsoft Word Processing Program. Is Pages the next thing? Can I recover my documents? How?

I'm in the same boat: new to OS X and Mac, and in the middle of a book. I switched because I heard about the the ease of using Mac, but so far, for me, it's been a nightmare. I bought 2011 Office Mac and hate everything about it, the most recent being the inability to open or cut or paste any of my original word files. I understand that this could have easily been done with earlier versions, but not Mountain Lion (which I learned is what OSX is.) Since I work with language, I am amazed at the assumptions of the Apple community. It helps to use common language and explain even the basics.
So all the helpful hints to use the latest version of Office Mac are to no avail. Now what?

My iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!

my iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!

Is it possible that you or someone who knows your iCloud sign on went into the Find My iPhone app and erased your device via iCloud? Because that is what that message is saying.
Have you tried to sign on with your Apple ID and password?
Was it online prior to this incident happening?
GB

TS1702 Hi. I tried all the steps above but I still cannot open any of my apps. They close instantaneously. Any one have any insight? Thanks!

Hi. I tried all the steps above but I still cannot open any of my apps. They close instantaneously. Any one have any insight? Thanks!
This happened after I got my carrier to unlock my phone.

Hi, I tried all the steps listed in these forums and they didn't work (I deleted the apps and added them back, I dled a new app, I signed in and out of my acct, I synced my phone, I did a reset holding down the power and home button, etc.). Finally I just restored the phone and added back the apps I wanted. That took care of it. Thanks.

Hi there , I have Ipad 2. just upgraded to OS 5.1 and now cant transfer any videos to it. videos already stored can be played but when i try to copy any new video, it says that the video cannot be played by Ipad.I have tried mp4, mov, m4v but nothing play

hi there , I have Ipad 2. just upgraded to OS 5.1 and now cant transfer any videos to it. videos already stored can be played but when i try to copy any new video, it says that the video cannot be played by Ipad.I have tried mp4, mov, m4v but nothing plays.

Log in to the Developer forum. You will find instructions on how to install the lastest beta. Your problem is the beta you have installed has expired. All of them did on October 5; you will find hundreds of threads discussing this. If you have a beta it is assumed that you will continue as a beta tester, so a simple update using iTunes will not work.
If you no longer want to be a beta tester install the GM 7.0.2 by restoring from iTunes using DFU mode.

My I phone 4 will boot me out of a web site and there are time when it just shuts down on its own,also it take forever to load my game. What would cause these issues?

My I phone 4 will take forever to load a game, boot me out of a web site and sometimes shut down on its own. What would cause these issues

Hello Jake69529,
The following article details some useful troulbeshooting that can help get your iPhone's apps stabilized.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/TS1702
Cheers,
Allen

TS1702 Can anyone help? For no reason, I cannot open any of my apps. I can open everything else, just not apps. I have turned the ipad on and off several times, this doesn't work. Does anyone know what to do and why this has happened?

Hello, for some strange reason I cannot open any of the apps I have. I have tried turning the ipad on and off and this doesn't work. I can open everything else (videos, camera, etc) just no apps. Can anyone help please?

If it's the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
If it's all apps including Apple's then try closing them all completely and then see if they work when you re-open them : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Cannot open documents in "PAGES" app since updating software. can anyone help???????

cannot open documents in "PAGES" app since upgrading from original ipad 3 software to 7.1.2. can anyone offer suggestions please?

Generally, you are more likely to get an answer if you post in the iWork for iOS forum at
https://discussions.apple.com/community/app_store/iwork_for_ios
 Cheers, Tom

IPhone 4 shuts down on its own all the time. Sometimes restarts without ability to make calls, receive emails, and the wrong time. Only a restore fixes it. What can I try?

So my iPhone had a broken screen and back for a while, which may have something to do with this. I mean like missing peices. I realize this leads to corrosion and I may have a broken iPhone but this is a really strange problem. It's always shutting off on its own, sometimes in my pocket while locked and sometimes randomly while in use. For example the other day this started happening everytime I started safari. This happens all the time, I usually just restart it and it works for a while. Sometimes after shutting off a few times in a row, after restarting it will show the wrong time, screws up phone calls and says that it cannot locate the gmail server, or something to that extent (won't load emails). The phone calls are weird, I can't receive any. Any calls that are made from the phone, go through on the other side and ring for them, but won't ring or make a connection on my side, also I can't end the call when this happens, it responds to me pressing end by fading the screen to that graytone color that it does before ending usually but stays on that screen whenever you go back to it, only disappearing after reseting. Texts work, not in iMessage, and internet seems to work. The only thing that fixes this condition is a restore. The iphone has been turning itself off over the last 3 months and its been getting progressively worse. Recently its been pretty bad, and then the phone started to do all that weird stuff I've been talking about. That started about 3 weeks ago and has happened 4 times, the last two times relatively close together. This is really annoying and I can't afford to replace it. Do I have to live with it? What can I try? Should I maybe replace the battery? I took the panel off to look at it and the plastic around it was pitted possibly from being really hot.

Please don't respond with useless comments. I've already addressed the fact that my screen was broken a few months ago. My phone may or may not be broken beyond repair either way, as I said before I can't afford a new phone. It's a strange problem because from what I can tell no one else has posted the same problem anywhere I can find. Don't be a dickhole.

I cannot open more than one browser in firefox, I did a reinstall and now cannot open any browsers

I went to open firefox, and I got one window. It would not open additional windows. It would open a ctrl t tab,. but no additional windows. I usually have 8 windows running at once, it will not work at all now
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9.1

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

How do I get photoshop to open up, after shutting down on its own?

I have been editing images all day on my laptop, and out of no where photoshop quits on its own. I tried restarting the laptop, but that did nothing to fix the problem.

Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

I updated to 4.3.3 - now i cannot open any of my apps help?

i updated my iphone4 to 4.3.3 and now none of my apps will launch, why is this and how can i fix it??

Download a new app to your iPhone. Click on AppStore Icon, find a free game to buy, buy the free App. When it is finished installing. Try your apps again.

Yesterday I was told by the apple store in Lehigh Valley mall that the only resolve to my apple shutting down on its own was to buy a replacement. They insist it is a hardware issue. I now cannot open any of my apps or photos . I can use safari, but nothl

Similar Messages

Maybe you are looking for