Yesterday paid for photoshop and lightroom but the program still works in the trial

serial number does not appear in my adobe and did not come in the mail! how to fix it? and yet I accidentally paid 2 times, you can transfer the payment for the next month?

I don;t use LR only use Photoshop and sometimes the Bridge, Did you use Photoshop menu Help>Sign In,,, to sign in to your Adobe using your User ID and password that has your subscription to Activate your Photoshop install?

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I need to cancel my Adobe Photoshop and Lightroom but it keeps sending me in the same cycle, this is my first month, what do I do?

I need help and can't figure out how to cancel the service.

Contact sales support by web chat or phone.
Mylenium

I just paid the $9,99 a month to have access to Photoshop and lightroom. I am having trouble installing the programs and when I installed on Photoshop it said "trial"- this isn't suppose to be a trial but a resource I pay for monthly for a year right?

I just paid the $9,99 a month to have access to Photoshop and lightroom. I am having trouble installing the programs and when I installed on Photoshop it said "trial"- this isn't suppose to be a trial but a resource I pay for monthly for a year right?

What turns the trial into the live software is signing in. If you sign in with the Adobe ID that has the subscription, the trial becomes live. First check your account on Adobe.com to make sure that the subscription is live.

I have creative cloud, I have both photoshop and lightroom current versions installed - I was using the trial period. I paid for the 9.99 a month and now I'm trying to figure out how to get a current program so it won't expire - which is still says it is

I have creative cloud, I have photoshop and lightroom current versions installed - I was using the trial period. I paid for the 9.99 a month and now I'm trying to figure out how to update this.

You need to uninstall the trial applications and reinstall from the CC app.

I am deciding to get CC for photographers package. I already have Lightroom 5 (I bought this separately a few months ago) The photo package includes Photoshop and Lightroom but I only need Photoshop. Would I get a discount if I only need photoshop? Is thi

I am deciding to get CC for photographers package. I already have Lightroom 5 (I bought this separately a few months ago) The photo package includes Photoshop and Lightroom but I only need Photoshop. Would I get a discount if I only need photoshop? Is this a possible option?

There are no discounts. the package is already as cheap as it gets.
Mylenium

I recently changed my plan to the photoshop plan which includes photoshop and Lightroom but LR won't let me go into the Develop Module or the other Modules because it says Develop Module is disabled. Please renew your membership to reactivate. I'm still a

I recently changed my plan to the photoshop plan which includes photoshop and Lightroom but LR won't let me go into the Develop Module or the other Modules because it says Develop Module is disabled. Please renew your membership to reactivate. I'm still a member so why won't it let me go into Develop Module? or any of the other modules?

The Photoshop LR CC is active but you have not yet activated it. The activation server shows it. Please log out & log back in of the CC desktop CC.
The Complete CC purchased last year is active till 11th of July. In case after logging out & logging back in does not resolve the issue, please contact Customer support Contact Customer Care
Regards
Rajshree

Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?

Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?

Download and install the trial version(s) from https://www.adobe.com/creativecloud/catalog/desktop.html and activate them with your Adobe ID.

I can't buy a license for Photoshop and Lightroom!

I live in Sweden and I were browsing the swedish Adobe page a few days ago when I saw that they had a great offer for Photoshop and Lightroom. I tried to sign up and buy it, but when I clicked "Confirm purchase" the page loaded for about ten seconds and then froze completely. I didn't know it had frozen since it was my first try and it said it could take a few minutes. After about 15 minutes though I started to sense that something was up. My computer got really hot and the fans were going at it at the highest speed. I eventually had to close the page to prevent my computer from overheating, but every time I've tried do buy the license since it has done the same thing.
Does anyone know what to do?
I appreciate the help, kind regards Anna Cajsa Holmström.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/

Cloud package for Photoshop and Lightroom

If I purchase the cloud package for Photoshop and Lightroom . Will I be able to continue using my previous version of Lightroom on the same computer? I would like to have access to both the my previous one and new cloud Lightroom on one computer. What happen to my Lightroom installed on my computer?

HI LIsa,
Yes you will be able to use the previous version on your computer. You can run both versions on the same machine. The previous version should not be affected
Thanks
Scott

New offer for Photoshop and Lightroom

I bought Photoshop CC last week for $19.99 per month and received an offer today for Photoshop and Lightroom for $9.99. Can I update my plan to take advantage of this new offer?

Hi Mike,
Welcome to Adobe Forum,
You can buy a new photography CC & get this refunded, you can mail privately me the new Photography CC order number, I will get the order for CC for single App placed on March1st 2014, canceled & refunded for you.
Regards,
Rajshree

I'm trying to download the monthly subscription versions of photoshop and lightroom, but I keep getting a server error message? Any thoughts?

Hey, I'm trying to download photoshop and lightroom for the subscription of $10 a month. but can't seem to get on the page for it. I keep getting a server error message, yet when I click the button to check their server it says everything is working fine. Any ideas?

Steveclack please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve Error 207.

I downloaded and paid for Photoshop Elements 13. I am unable to open the editor at all.

I downloaded, and paid for, Photoshop Elements 13. At first I was able to open the editor only when I made an adaption to the Task Manager Processes(at the recommendation of one of the forums) but now I am unable to open the editor at all.

Can you try opening Editor directly from the exe available at:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
If it still does not open, are you seeing an error message when you try to open Editor?
Thanks,
Anwesha

I want to buy the Creative Cloud Photography plan that includes Photoshop and Lightroom but I currently have a plan $9.99 a month that includes only Photoshop CC. How do I switch plans?

If you're already on an installment plan for $9.95 per month that includes only Photoshop CC, how do switch plans to obtain the combination Photoshop and Lightroom plans for the same price?
Thanks,
Dennis

Cancel old and buy new is the only way I know, but you MAY be able to exchange
Return, cancel, or exchange an Adobe order

What Mac Pro specs are best for Photoshop and Lightroom?

I'm about to cross over from PC to Mac. I've got up to 4 grand to blow on it and would like to spend it as wisely as possible. I've decided to take the Mac Pro route, but am unsure what configuration I should go for to keep Photoshop and Lightroom working smoothly. My image file sizes are usually around the 300 Mb mark but they often rise to 700 Mb or more when layers are involved. My so-called powerful Dell PC struggled with these sizes.
Should I do the obvious and go for bucket loads of RAM and as powerful a processor as possible, or are there more effective moves? For example, would 8 core be a worthy improvement over quad core?
My image library is stored on separate drives so I could hold back on hard disc space. If any wiser head can advise I would be grateful. Just don't make the answers too techy. I'm no computer boffin.
Thanks in advance.

1. Don't buy a MAC PRO now. New ones are to be released in the next weeks (maybe already today as today is Apples WWDC Opening)
2. Lightroom and Photoshop can use all processor cores you have. So I would go with the cheapest two CPU Model. As an upgrade by example from 2.26 to 2.66 Ghz (current Model) will cost you more then 1400$ for only 15% more processor power which results in maybe 7--10% faster application perfromance.
3. Don't buy extras at the Apple store.
4. For the saved 1400$:
4a. get from a third party provider a total of 10-16 GB of RAM (10 are normally sufficient)
4b. Additionally I would suggest to get 2 fast SSD Disks with 128 GB (or if you can afford it) 256 GB . Put them in a RAID 0 Array. Put your OSX Files and Lightroom Catalog, Caches and current work files on it.
4c. Get two 2 Terabyte Drives and run them as RAID 1 for your pictures. And an additional 2 GB Extra External Firewire 800 or Better eSata Drive for Backup purposes.
Have fun with a very fast machine.
Additional question: How are your current storage devices connected to you computer: USB, eSATA , Ethernet or Firewire?
If you don't know what some things mean, go to a good 3rd Party Apple Seller who gives you fair prices for upgrades.
Frank

I need a third license for Photoshop and Lightroom

I am a cc member and have the entire suite. My husband has a desktop that I want to put photoshop and Lightroom on. I've already used my two cc license on my desktop and laptop. What's the price to add these two?

If all you need is PS+LR (known as the Creative Cloud Photography Plan) then an extra license (complete with two activations) will cost another $10/month.

Yesterday paid for photoshop and lightroom but the program still works in the trial

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